Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

  • Type into the idea field to search for submissions or choose from the categories in the sidebar
  • Check out other submissions and vote for the ideas you like
  • If your feature idea or issue is not listed, post it

The UserVoice feedback pages are for feature requests and bug reports only. Upload only content that you have permission to use and refrain from posting personal information (e.g. address, phone number, email, or credit card) or abusive content (spam, phishing links, vulgar language, etc.). Tips for submitting useful feedback

UserVoice is a third-party platform for product feedback. Please note that feedback is voluntary, and you give Adobe a right to use feedback you provide without restrictions.

For all other questions and discussions, visit the Premiere Pro community forum.

  • Hot ideas
  • Top ideas
  • New ideas
  • My feedback
  1. 14.0.1 Fails to Encode videos...

    Both Premiere and Media Encoder versions 14.0.1 fail to encode/export videos. Temp workaround is to downgrade Media Encoder to 14.0.0 and use that for exporting. This needs immediate fixing!

    37 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Actionable  ·  37 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  2. Please make Premiere pro do SOMETHING when I click export!

    Premiere pro literally acts like nothing happened when I click export. I tried rendering the file, opening media encoder, restarting the program and restarting the pc. It eventually works and I can't tell that it is anything that I did. Seems like a ridiculously stupid glitch in the system.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  3. How to fix premiere pro cc 2019 crashes when exporting?

    When i export clip, premiere pro always crash??

    33 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    79 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →

    We believe that Premiere Pro crashed, but without source media and step-by-step instructions on how to reliably reproduce the failure, there’s nothing we can do with these reports.

    If you can reproduce the behavior in current versions of PPro, please contact Support and provide files and steps.

  4. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  5. Unable to import Canon EOS R 4k All-i videos .MP4 files

    Premiere Pro 13.1 crashes when I try importing large videos files from the Canon EOS R 4k All-I (.MP4) files.

    3 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    4 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  6. Adobe crashes when using "save as" feature

    I am using the latest version of Adobe Premiere Pro on Windows 10, 64 bit. In addition to slews of other issues I've had with the program, for the last several days, the application stops responding when attempting the "save as" function as I'm exporting files. I attempt to wait, but after hours, it still won't respond, so I have to force-stop the app. I'm now wise enough to save before exporting (after losing my entire edited file the first time), but it doesn't make the experience any less jarring or cumbersome. After paying a lot for the creative cloud,…

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  7. Enabled hardware encoding for dimensions larger than 4K (h.264 & h.265)

    Please enabled hardware encoding for dimensions larger than 4K (h.264 & h.265). I work in VR180 and enjoy the convenience of AME, however it's inability to use hardware encoding for 5K & 6K sizes make export times extremely long (24hrs for 40 minutes of footage).

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  8. there's a bug with export when i use the proxy file

    Premiere 13.1.5 randomly renders from attached proxy files instead of the master files.

    i need to turn off the proxy before i export the video

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  9. STOP CRASHING WHEN EXPORTING

    I've been trying to export a simple 12 minute video and it has crashed more times than I can keep track. This is unbelievable and frustrating. I've been having the same problem for months even after updating Premiere and my Macbook Pro. PLEASE FIX.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  10. AAF export issues in Premiere Pro 2018

    My AAF exports consistently fail with the error 'AAFRESULTINSUFFTRAN_MATERIAL". I had to export an XML, open that in premiere 2017, and export the AAF from there.

    Additionally, the AAFs apparently are not accurate once opened in Pro Tools.

    Premiere Pro 2018 needs to be updated to resolve this.

    30 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  11. PP 2018 crashes on export

    When exporting a project with 5 or more video tracks, all with Ultra Keys applied, Premiere crashes when clicking "Export" or "Queue" on a GTX 1050 accelerated Mac. If acceleration is turned off, the effects do not export. On a MacBook with Intel integrated graphics acceleration, the same problem occurs.

    4 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  12. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Actionable  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    Not Actionable  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  14. Media Encoder - Export issue

    Hello Adobe Team,

    I'm working on professional tutorial videos which aim to train our saleforces, but I have an issue at the export.
    Indeed, see screenshot attached, the video exported is completely striped in green and purple and even if I change the final size and format of the video.

    Could you help me asap please, because those videos are really important.
    Thank you.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  15. make rendering fail-proof

    Hi guys,

    So this is a very, very ongoing problem and it's been going on basically my entire carrere: rendering.
    Rendering has always proven to be a huge challenge. There is no pattern. It can be a plugin, it can be a lumetri color, i mean - it can be the weather conditions.
    "Error Compiling Video" is simply something we all see too often, and I can't believe there haven't been dramatic improvements in the 8 years i have been editing.
    I always believe it will be fixed soon, but no. There is always a new problem. The many nights,…

    5 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  16. 2 votes

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  17. [BUG] COMPILING FILM ERROR

    This error appears when EXPORTING or PROCESSING big projects with a lot of effects, even if the Mercury Playback Engine is disabled.

    1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  18. 1 vote

    We're glad you're here

    Please sign in to leave feedback

    Signed in as (Sign out)

    We’ll send you updates on this idea

    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  • Don't see your idea?

Feedback and Knowledge Base