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Premiere Pro

ANNOUNCEMENT - This forum is moving


In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

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18 results found

  1. 14.0.1 Fails to Encode videos...

    Both Premiere and Media Encoder versions 14.0.1 fail to encode/export videos. Temp workaround is to downgrade Media Encoder to 14.0.0 and use that for exporting. This needs immediate fixing!

    37 votes

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    Not Actionable  ·  37 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  2. Please make Premiere pro do SOMETHING when I click export!

    Premiere pro literally acts like nothing happened when I click export. I tried rendering the file, opening media encoder, restarting the program and restarting the pc. It eventually works and I can't tell that it is anything that I did. Seems like a ridiculously stupid glitch in the system.

    3 votes

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    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  3. How to fix premiere pro cc 2019 crashes when exporting?

    When i export clip, premiere pro always crash??

    33 votes

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    80 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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    We believe that Premiere Pro crashed, but without source media and step-by-step instructions on how to reliably reproduce the failure, there’s nothing we can do with these reports.

    If you can reproduce the behavior in current versions of PPro, please contact Support and provide files and steps.

  4. 1 vote

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    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  5. Unable to import Canon EOS R 4k All-i videos .MP4 files

    Premiere Pro 13.1 crashes when I try importing large videos files from the Canon EOS R 4k All-I (.MP4) files.

    3 votes

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    4 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  6. Adobe crashes when using "save as" feature

    I am using the latest version of Adobe Premiere Pro on Windows 10, 64 bit. In addition to slews of other issues I've had with the program, for the last several days, the application stops responding when attempting the "save as" function as I'm exporting files. I attempt to wait, but after hours, it still won't respond, so I have to force-stop the app. I'm now wise enough to save before exporting (after losing my entire edited file the first time), but it doesn't make the experience any less jarring or cumbersome. After paying a lot for the creative cloud,…

    1 vote

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  7. Enabled hardware encoding for dimensions larger than 4K (h.264 & h.265)

    Please enabled hardware encoding for dimensions larger than 4K (h.264 & h.265). I work in VR180 and enjoy the convenience of AME, however it's inability to use hardware encoding for 5K & 6K sizes make export times extremely long (24hrs for 40 minutes of footage).

    1 vote

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    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  8. there's a bug with export when i use the proxy file

    Premiere 13.1.5 randomly renders from attached proxy files instead of the master files.

    i need to turn off the proxy before i export the video

    1 vote

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  9. 1 vote

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  10. STOP CRASHING WHEN EXPORTING

    I've been trying to export a simple 12 minute video and it has crashed more times than I can keep track. This is unbelievable and frustrating. I've been having the same problem for months even after updating Premiere and my Macbook Pro. PLEASE FIX.

    1 vote

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  11. AAF export issues in Premiere Pro 2018

    My AAF exports consistently fail with the error 'AAFRESULTINSUFFTRAN_MATERIAL". I had to export an XML, open that in premiere 2017, and export the AAF from there.

    Additionally, the AAFs apparently are not accurate once opened in Pro Tools.

    Premiere Pro 2018 needs to be updated to resolve this.

    30 votes

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    3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  12. PP 2018 crashes on export

    When exporting a project with 5 or more video tracks, all with Ultra Keys applied, Premiere crashes when clicking "Export" or "Queue" on a GTX 1050 accelerated Mac. If acceleration is turned off, the effects do not export. On a MacBook with Intel integrated graphics acceleration, the same problem occurs.

    4 votes

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  13. 2 votes

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    Not Actionable  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  14. 1 vote

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    Not Actionable  ·  0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Media Encoder - Export issue

    Hello Adobe Team,

    I'm working on professional tutorial videos which aim to train our saleforces, but I have an issue at the export.
    Indeed, see screenshot attached, the video exported is completely striped in green and purple and even if I change the final size and format of the video.

    Could you help me asap please, because those videos are really important.
    Thank you.

    1 vote

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  16. make rendering fail-proof

    Hi guys,

    So this is a very, very ongoing problem and it's been going on basically my entire carrere: rendering.
    Rendering has always proven to be a huge challenge. There is no pattern. It can be a plugin, it can be a lumetri color, i mean - it can be the weather conditions.
    "Error Compiling Video" is simply something we all see too often, and I can't believe there haven't been dramatic improvements in the 8 years i have been editing.
    I always believe it will be fixed soon, but no. There is always a new problem. The many nights,…

    5 votes

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    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  17. 2 votes

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    0 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  18. [BUG] COMPILING FILM ERROR

    This error appears when EXPORTING or PROCESSING big projects with a lot of effects, even if the Mercury Playback Engine is disabled.

    1 vote

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    1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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