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ANNOUNCEMENT - This forum has been moved


In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

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4 results found

  1. Bug Report: Premiere Pro 22.1.1 compatibility issues with Red Giant Universe 5.0.1 - Error Universe Runtime

    Universe 5.0.1 seems to have an issue with the new Premiere Pro 22.1.1 Update. Premiere doesn't seem to be able to load the .aex-files. It massively slows down the startup of Premiere. You need to accept an error message ("Error connecting to Universe runtime. Please reinstall Universe.") for every Universe effect that is not loading, meaning 93 clicks are necessary to open up Premiere. The same problem occurs within a Premiere-Project, when trying to apply a Universe-effect; plus, in some cases, it causes Premiere or my PC to crash.
    Reinstalling either Premiere Pro or Universe does not fix the problem.…

    117 votes

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    83 comments  ·  3rd Party Software  ·  Admin →

  2. Third Party I/O device support in Premiere beta

    Any timeline as to when Adobe will bring back support for third party I/O devices (Blackmagic Ultrastudio Monitor 3G) into the Premiere beta? I can't properly evaluate the beta without it due to needing SDI output.

    1 vote

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    0 comments  ·  3rd Party Software  ·  Admin →

  3. bug report in pr 2020

    IN WIN10: Using the Red Giant universe3.2.2 plug-in in pr2020, I can directly drag to add an effect, but when I select open dashboard in the effect control and double-click to add a detailed preset, pr2020 will instantly crash, and the new old title will cause "Low Level Exception Occurred in: Adobe Player "At this time I use GPU acceleration, when I switch to only software accelerated rendering, the material will be normal

    1 vote

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    0 comments  ·  3rd Party Software  ·  Admin →

  4. BUG Premiere CC 13.0.2 No longer loads Red Giant plugins.

    BUG Premiere CC 13.0.2 No longer loads Red Giant plugins.

    1 vote

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    0 comments  ·  3rd Party Software  ·  Admin →
    Resolved  ·  AdminBruce Bullis (Adobe) (Admin, Adobe DVA) responded

    We haven’t had any reports, from users or Red Giant, of plug-in loading problems in current versions.

    If you can still reproduce the problem in current versions of Premiere Pro, please contact Support; we’d be happy to help.

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