URGENT - AVCHD spanned clip audio no longer importing and playing in 22.3.2 build 2 - URGENT
When importing media from cameras with the AVCHD media folder structure using the Media Browser (as you have to, in order to get metadata such as timecode), Premiere will no longer register any audio for spanned clips (clips made up of multiple files to account for legacy systems that cannot use media files over 2GB). On the timeline, the entire video clip is present, but there is no peak file data or audio. When you look in the media folder on the hard drive, Premiere creates a peak (.pek) file for the first media file, but not for the spanned file(s), nor does it create an XMP for the clip. The only way to make it work is to import the clips independently (losing all metadata) or import all the audio independently and have to re-sync it to the timeline.
Please let me know how we can fix this or what information I can provide.
Premiere 22.3.2 (build 2) - Windows 10
Worked previously, but no longer.
This issue was resolved with the latest release of Premiere Pro. Please update to version 22.6. You will also need to delete your media cache prior to opening your project after the update.
Todd Pilon commented
Any further word on this? Opened a project from a previous version of Premiere, and all the spanned AVCHD clips are now silent. Still having this issue with ongoing current productions as well.
Can we PLEASE fix this???? I even discussed this with a great guy named Matt Stegner and sent him examples at Adobe. We have cameras that shoot AVCHD and this is a problem.
Matt Thomas commented
I also have this issue with all spanned clips and cant figure out a fix. I don't supposed you figured it out?
Quite an annoying issue, considering Adobe is supposed to be professional software.
Todd Pilon commented
Follow up: I have done a few things that occasionally make it work on the timeline but refuse to export. So, basically let's say the spanned files are "00035.MTS" and "00036.MTS" respectively. When you look in media browser, it only shows clip "00035" to import, as Media Browser knows the clips are part of the same record. Once imported, it only scans "00035.MTS" and not "00036.MTS." No .pek or .xmp files are written for the latter. So, opening in the preview monitor gives you a picture with correct timecode, but no audio. Drag it to the timeline, same...picture but audio track is silent with no peak data in the audio field.
Now, if I open drag the "00035.MTS" and "00036.MTS" from Windows Explorer into the project bin, it will scan them both again. When you open them in the preview monitor, there is video, audio, and no timecode data, just clip duration from 00:00:00. However, after it re-scans the files, suddenly peak data and audio appear on the spanned clip on the timeline. However, if you send it to Media Encoder, it re-scans something and there is no audio. And, when you return to Premiere, there is no audio with the clip anymore. Then, if I clear the second, independent instances of "00035.MTS" and "00036.MTS,"close Premiere, delete all the .pek and .xmp files related to those two files and re-do all the above processes, get audio again, and then try exporting directly from Premiere, it still does not export the audio.