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Responsive Design time not working in Premiere Pro

Having the same problem described in previous posts marked "resolved." I set up the responsive design time in AE. Works as expected inside of another AE comp, but it doesn't expand inside of Premiere. Sometimes the exports fail (I get a 2.8kb file) and it serves me a "missing media" screen in PP. Usually, the content is just cut off when I expand the clip. "Reset Duration" appears to have no effect. Using PP 22.1.2 and AE 22.1.1. I'm running Windows 10 pro x64. Also tried on an M1 MBA, 2020.

I've cleared caches, moved caches, fully removed previous versions and tried re-importing, exported and imported using different machines, restarted software and machines, updated naming conventions and save folders, reapplied Intro and Outro markers and protected areas, tried the latest Beta releases...and probably more.

Sometimes it works. Often, it doesn't. Sometimes only some layers expand while other layers get cut off. Often I don't change anything, but restarting the software makes it work. It also seems that changing the 3D renderer has some effect as to what is saved, but it's not clear what that is because the results could be different on any given export. I have tried with both the C4D renderer and the classic-- same unstable results. Been dealing with this all month, but posting now because AE seems to have finally hit a wall with one morgrt that I can't get to expand in time. Even though it's virtually exactly the same as another one I've made, just a different size comp.

AE sometimes crashes when I try to export the mogrt (or it will give me a crash error message, yet continue to function), and when I import into PP I'll get an error saying I need to install AE (while it's currently installed and in-use). From doing some scouring here I know these are resurfacing issues, so any help is appreciated.

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Shea Lord shared this idea  ·   ·  Report…  ·  Admin →
Resolved  ·  AdminDacia Saenz (Senior Quality Engineer, Adobe DVA) responded  · 

Update: Responsive Time in Dynamic Link Mogrts are now working again as of AE Beta 22.5 x 18 and PR Beta 22.5 x 20.

Please let us know if you're still encountering issues.

_______________________________________

Responsive Time in Dynamic Link Mogrts broke in 22.0. I have filed the bug and will update this channel as soon as we have a fix to share.

Apologies for the inconvenience,

Dacia

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  • Sergio Gonzales commented  ·   ·  Report

    Yes, I encountered this when developing a new design. So I sometimes ask my friends to help me with the design and go to https://slidepeak.com/ and it helps me to create a good presentation design for me to work with. This is how I manage to develop a good website.

  • AdminDacia Saenz (Senior Quality Engineer, Adobe DVA) commented  ·   ·  Report

    Hi Dolphin,

    Were the Protected Regions set on the Primary Comp in AE at export? If the Protected Regions are set in the precomps then Premiere will ignore them and they won't be Responsive.

    Can you share screenshots or video of the bug you're seeing?

    I will also email you directly. It will be much easier to investigate if I have an example of the Mogrts that aren't behaving as expected.

    Thanks,
    Dacia

  • Dolphin Ganz commented  ·   ·  Report

    I have issues with Responsive Design time on an M1 Macbook on 22.6.0 AE and 22.6.2 PR. In the same project I have an intro and outro that is working with responsive presets, and I have a two L3-s that are not working in Premiere, only in AE (when I put them on a comp and adjust the timing). This is really frustrating as it is client work and we were talking about getting it done this way, now I need to find other ways until this is solved. :( Is there any way to fix this bug? Thank you!

  • Ole Kristensen commented  ·   ·  Report

    Hi Dacia

    Thanks - I've mitigated it now by combing through our mogrts and factoring out things that cause dynamic link. As i export with an automated script, with disabled ui, i don't see the warning dialogues. Would be nice to have a return value in a jsx script with some representation of the warnings from the export.

  • AdminDacia Saenz (Senior Quality Engineer, Adobe DVA) commented  ·   ·  Report

    Ole!

    I'm full of lies! Responsive Time should work and used to work with Dynamic Link. I went back and checked old builds and sure enough.. things broke in 22.0.

    The bug is filed and thank you for reporting this issue. I'll update this channel as soon as I have news on a fix.

    Apologies for the inconvenience,
    Dacia

  • AdminDacia Saenz (Senior Quality Engineer, Adobe DVA) commented  ·   ·  Report

    Hi Ole,

    You're correct. I just re-confirmed that Responsive Time does not work with Dynamic Link (or Audio for the record). It is frustrating though, because with Audio, we don't create a track item that can be stretched or squashed. So, I'm not sure why we are doing that. Its very confusing.

    Writing some bugs to provide better messaging to our users at Export.

    Sorry for the inconvenience,
    Dacia

  • Ole Kristensen commented  ·   ·  Report

    I have isolated our issue to be connected with the use of the Paint-effect - that both triggered a warning about need for AE install for Dynamic Link, and for some reason ruined Responsive Design Time in Premiere 2022

  • Ole Kristensen commented  ·   ·  Report

    We have the same issue, but only with some of our mogrts. As we are forced to migrate to CC 22 on M1 Macs this issue is critical to our SoMe workflow at a major national broadcaster. Right now some of our main branding comps are not behaving responsively on M1 MacBooks across the organisation.

    I've attached two mogrts, one that does work with responsive time inside Premiere and one that doesn't.

  • AdminDacia Saenz (Senior Quality Engineer, Adobe DVA) commented  ·   ·  Report

    Hi Shea,

    Are you setting the Protected Regions on the Primary comp in AE before exporting as a Mogrt? If the Protected Regions are set in nested comps then Responsive Time won't work in Premiere.

    Would it be possible to share the Troubled Mogrt and a screen recording of what is happening? It's super helpful to see what is going on on your end and try and repro your exact steps with your project. The Mogrt will have all the elements I need packaged up within it.

    I can also email you directly if its a project you can't share publicly.

    Thanks so much,
    Dacia

  • Shea Lord commented  ·   ·  Report

    Hi Mike,

    None of the mogrts need dynamic link, necessarily. I've noticed that if I have the comp set to use the C4D Renderer (under Composition Settings > 3D Renderer) then the export dialogue will warn me that it requires dynamic link. Sometimes this has -seemed- to make the export work better.

    But the templates I'm building only use text and shape layers. I'm doing L3s and text boxes that resize-- that kind of thing. I did make one with an animated PNG background that managed to export okay with the C4D renderer enabled. But the majority work just as well with the Classic 3D renderer (at least while in AE) and therefore don't require dynamic link. Both options have been giving me the same results.

  • Mike Berry commented  ·   ·  Report

    Hi Shea -

    Is the mogrt in question one that requires dynamic link or not? You can tell in the mogrt export dialog in AE. (Anything that uses C4D for example requires dynamic link). If it does, do things work fine if you make a mogrt that does not require dynamic link?

    Mike

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