Dear Fergus
It's been a lot of time since your last reply.
Tell me about your current progress.
When will this issue be fixed?
It's very troubled.

Hello Fergus, any updates? My colleagues and I work almost exclusively with MXF files, and the situation is getting critical.

Many thanks

Curious if anyone else has tried this with much success: Go into "Preferences"-->"Playback" and uncheck "Enable Mercury Transmit". This has (so far) greatly reduced the number of "frame recursion" errors I am receiving and it is also dramatically improving the playback performance of native XF-AVC files (shot on Canon C70) inside premiere (no proxies, no transcode). Of course you will lose the video playback feature. I simply moved my program monitor to my playback screen. The trade off in my opinion is totally worth it. (MacBook Pro 16" 2021 M1 Max 32GB memory MacOS 12.6 PPro 22.6.2 Build 2)

Hey Fergus Hammond, are you really this incompetent at your job?? You said you were on this back in April. Check the date, stupid! You can't get anything done, nor any of the other idiots at Adobe! Absolutely worthless

How do we tag the admin that said he was working in this in APRIL!!!!!!

That's it Adobe!!!! You are a global player on the market and are not able to fix this? Every single time, I work with a new camera or some update comes out, it is not usable for a while due to errors like this one. You just lost a long term client (since 2008)!

Still a nightmare of black frames, error messages, only, for me, with the XAVC Long GOP MXF files.

Like butter when converted to ProRes---but those files are ginormous (when added to originals file size).

HELP!!!!! PLEASE!!!!

What a joke, Hey Adobe, any plans to fix this or what? What am I paying you $55 a month for? I'm stuck on version 15.1 from last year because of this stupid bug you yourselves introduced.

Absolutely disgusting how long it takes a multi billion dollar company to fix a notorious bug for their paying customers.

I gave up on waiting for a fix. I went back to CC 2021 Ver 15 and the problems went away. Download the earlier version and save yourself a lot of time and trouble!

Same issues over here. Can't work with mxf at all, can't play back or even scrub in the timeline without it locking up. Proxies are my only workaround at the moment. Where's the fix?

That was six-months ago. I upgraded to the new Mac OS and 22.5 and my MXF files are unreadable on time line. I tried different work arounds. Trying to delete 2022 and go back to 21. Please, I need a work around. I opened a different project and then imported a project file and was able to work with that project but when I saved it. The same problems appeared. Macbook Pro 16GB.

Any updates? My 10-year project is dead in the water as of August 30. Missed a whole week of editing.

Are we still waiting on this fix? It’s August 2022 and I’m still getting these errors

Encountered this issue as well, both on an M1 based MBP and my M1 based Studio. On one hand, i can't believe they've taken so long to address this critical bug after identifying the root cause, on the other hand, Adobe.

Hope it gets fixed soon, luckily our team runs both Windows and Mac machines so we can work around it but wow...

Yes, This problem is SO BAD. I get this random black frames with Sony XAVC file (mxf). Our news show have so much problem with this. We are about to move to final cut pro or Avid.
Adobe, fix this bug!

This is INSANE! I'm having exactly the same problem. 4 month old MacBook Pro M1 ProMax, 32G Ram (28 GB allotted to Premiere Pro and never run other programs while editing to be safe anyway), 2 TB internal SSD drive. All media on 4 TB Sandisk Extreme Pro USB C SSD drive (not even close to 1/4 full). Almost Nothing else on the machine. 4K MXF footage shot on Sony FX-9 is totally unplayable and uneditable once tossed into a timeline and then totally slow to even retrieve media for preview in preview window. Error Retrieving Frame messages everywhere on timeline playback. Usually edit 4K in 1920x1080 timeline and set 4k footage to frame size to allow punching in. Same problem whether or not footage is set to frame size or left at full 4k raster. Tried all kinds of fixes - turning off GPU acceleration, changing playback resolution (tried full, and 1/2), etc...Running on PP 22.5 and watching for every update. My late 2014 MBP worked way better than this trainwreck!!! Adobe, please help!!!

I think the solution is to move to Avid. Adobe doesn't really care about their professional customers. That's pretty clear.

What is the update on this? I have 7 episodes of a tv show that are next to impossible to edit because of this bug with mxf files. No one at adobe is helping.

Does Fergus even work at Adobe anymore? WTF with the radio silence?