Photos thumbnails don't appear when using GPU accelerated colors
When enabling the "Display Color Management (Requires GPU Acceleration)" setting, photo thumbnails do not render/appear in the project/bin panels.
Thanks for the information so far.
We are checking the issue at our end, and will get back if needed further help in its reproduction.
Also, please see the .icm file attached.
Sorry, but the system is not allowing me to attach the .icm file.
You can get it from Dell's website: https://www.dell.com/support/home/en-us/product-support/product/dell-up3216q-monitor/drivers
Please see the attachments. The photos is one that I took and processed with ACR/Bridge. The thing is, this problem occurs with any random JPG I get from the internet. It also happens when I change to a different color profile in the Windows Color Management settings.
Is it possible for you to share a sample photo and the ICC profile being used for the monitor.
Issue could be with the ICC profile embedded in the JPEG or with the Monitor ICC profile.
1. Currently, I'm using Premiere 22.1.2, but this has been a problem for a few versions/years now.
2. I have the same problem on two systems:
Old System: Windows 10, Nvidia GTX 1070
New System: Windows 11, Nvidia RTX 3060ti
For the drivers, again it was over many many versions of drivers from Nvidia over the span of some years. I'm finally reporting it now because I recently built a new system and the problem persists, so it was not the hardware.
The one commonality is that between systems is that I am using a particular ICC profile for my monitor, specifically: DELL UP3216Q Color Profile, D6500.
Not sure if that might have something to do with it but when I change profiles they thumbnails still don't show up. Also, the photos DO show up in the video monitor. Also, it only affects JPGs and not PNGs, which is odd.
Sorry for the issue you are facing. Please provide the following information to debug it further.
1. Application version.
2. System details: e.g.
Mac (Intel or M1) or Window
GPU HW details - Device and the driver version.
Also, is the issue starts coming recently?
Thanks for providing this information it will help us in pointing out the issue your are facing.