BUG: Essential GFX and Captions incorrect font quotation glyphs
My company has a proprietary font, wherein the quotations and apostrophes appear rounded (just like commas with a different placement) when typed into the program monitor. But when the same text is either typed into the Essential Graphics panel or generated by srt import for stylized captions, the same symbols appear as solid rectangular blocks. I think there is some kind of rule within the font's metadata that substitutes the comma's svg for quotations in most use cases, but is overlooked by Essential Graphics and Captions. It's really become a huge inconvenience and time sink to correct for it. It seems like Captions and Essential Graphics are skimming the font file, and not picking up on its nuances.
Elliot Eustis commented
Thank you for the prompt reply! With our font, it seems like most every instance of apostrophes and quotations (accept EGP and Captions) creates rounded symbols which leads to a lot of inconsistency unless a great deal of time is taken to correct the issue. Do you know if we can expect Adobe to fix this in a future update?
Mike Berry commented
Hi Elliot -
This is what is called smart quotes. They are actually different character codes. For an srt, if the srt contains the correct character codes for open and close quotes, then they should translate into captions. It is a known limitation that you cannot type smart quotes into AE mogrts in the EGP. You can, however, paste in content with open and close quotes and they will be preserved.