Bug report
I am new to working on PP and am using a new MacBook Pro, purchased 10 months ago. After a few hours of editing, PP has begun crashing my computer. Suddenly, every 5 minutes while editing, my computer just shuts off. Not sure what to do. It’s never happened before or with other editing software.
Ella Marie Weed
shared this idea
Hi Ella,
You say PPro “has begun” crashing, and mention “Suddenly”…
What changes to you system configuration occurred, around the time that these problems began?
1 comment
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Ella Marie Weed
commented
Hi Bruce,
Thanks for getting back to me.
Yesterday, I was editing a video for about four hours. No issues. Then, while editing, my screen went black. I realized my computer had turned off, so I turned in back on. As soon as it turned back on and I opened PP, screen went black again. Computer off. I turned it back on. Same thing again. Turned it on, this time it stayed on. I went back to PP, worked for about 5 minutes, then screen went black and computer off again. Turned it back on. Worked for about 5 minutes, same thing.
I stopped using PP for the night out of frustration.
Any thoughts? Yesterday was my third time ever using PP on this computer.