How can we improve Premiere Pro?

← Premiere Pro

Bug: Importing Captions at v15.1+

When I select “Import captions from file” at version 15.1 and 15.2, the captions are “broken”, as seen on the prints.

The number of captions gets reduced from a total of 231 (15.0) to only 96 (15.2), where they are combined somehow in a strange order.

I had to rollback to 15.0 to be able to work properly with captions.

Thought it would be fixed by 15.2, but apparently it wasn't.

3 votes

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Iago Rockel Mourão shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

7 comments

We're glad you're here

Please sign in to leave feedback
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Iago Rockel Mourão commented  ·   ·  Flag as inappropriate

    Yes, in 15.0 the captions appear in the correct order.

    As for the timecodes being out of order, it's because I used Facebook to generate them.

    I don't really know why they do it like that.

  • trent happel commented  ·   ·  Flag as inappropriate

    Thank you so much. I also see differences between 15.0 versus 15.1/15.2/15.3

    Just to confirm, the captions were in the correct order for you in 15.0? (ie: the captions matched up with the video & audio correctly in the Timeline). I ask as I noticed that when I open the SRT in a text editor, the timecode for each line is out of order. For example:

    1
    00:14:43,440 --> 00:14:46,920
    ser qualquer coisa, pode ser algo que você mesmo consiga

    2
    00:15:27,240 --> 00:15:30,900
    ajuda o YouTube a divulgar esse vídeo pra mais pessoas, isso é

    3
    00:13:46,960 --> 00:13:54,400
    tá? Fazendo isso, bota importar dados e ó, aqui viu que a gente

    4
    00:15:16,680 --> 00:15:20,760
    beleza? Então, se você gostou desse vídeo, se você conseguiu

    5
    00:14:23,540 --> 00:14:27,500
    fazer aqui ó, é puxar pra baixo e aí ó, pode ver que esse

    6
    00:15:37,620 --> 00:15:41,920
    conteúdos sobre esse assunto aqui no canal, beleza? Eu me

    7
    00:13:54,400 --> 00:13:59,740
    já configurou ali ó, se eu voltar lá, ó, é exatamente o

    The out of order timecode values is odd. Can I also ask how this SRT was created?

    I will forward on to the team for further investigation.

  • trent happel commented  ·   ·  Flag as inappropriate

    Sorry for the issues. Could you try to rename your caption file extension to .txt and then attach that? Also let me know the original extension (.mcc, .srt, etc.) and I can then rename the file to verify.

    I found out that UserVoice only allows certain extensions and file must also be under 50MB. Not sure why it does not block nor provide an error for unsupported filetype extensions, however.

  • Iago Rockel Mourão commented  ·   ·  Flag as inappropriate

    Could you tell me if it worked? When I attach the .srt file and try to post it, it loads indefinitely.

    If i open this page in another tab, my comment is there, but apparently no file has been attached to it.

  • trent happel commented  ·   ·  Flag as inappropriate

    Would it be possible to attach caption file(s) with this issue? This will help with our investigation.

    Thank you!

Premiere Pro: Closed Captions

Categories

Feedback and Knowledge Base

(thinking…)