Bug - Premiere Pro 15.0 using 100% CPU usage to load thumbnails and causing instability
Premiere Pro is hanging my system - 100% CPU usage when generating thumbnails in bin. Eventually it will go back down to normal usage, but if I try to do other things while this is populating it may cause my computer to BSOD. Last BSOD (this morning) was KERNELSECURITYCHECK_FAILURE
I should note that my system has 0 stability issues doing anything else except when using Premiere Pro.
This just started after the last update to Premiere Pro (15.0)-
This does not happen with 14.9
I am able to recreate the hanging and or crash by opening a folder and generating thumbnails.
This happens with 4K timelines, 1080 timelines and with 4K footage, and 1080 footage.
2950x Threadripper
• OS vers - Win 10 Pro 20H2
• Premiere build 15.0
• GPU - 1080ti - 461.92 drivers
• Codecs used - Multiple, Iphone footage, A73 footage, C100 footage
• Sequence settings - N/A
• Error messages - Hanging, and BSOD
• 3rd party plugins installed - N/A
• Drag/drop assets to project via Media Browser or Finder/Explorer
• Use of Nesting (good) or Subclips (bad) - N/A
Video links provided
https://youtu.be/3cxY5R3s8t0
https://youtu.be/Y_fRAJiNh9g
Dan McGuckin
shared this idea
11 comments
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Dan McGuckin
commented
Yes, 15.2 has fixed the issue - and the new update to Encoder also fixed an issue where WMV files were failing to export.
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michael l
commented
@nic SMT is enabled here. I didn't change any settings. Tested 15.1 just the other day and still had the CPU spike issue. I didn't even have to clear cache and 15.2 is running great so far!
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nic delikat
commented
@michael 15.2 works for me as well, but I also turned off SMT before I updated so I wasn't sure what actually fixed the issue. Do you have SMT enabled?
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michael l
commented
Just installed and tested PP 15.2 and it seems to have completely fixed the CPU spike when importing media/loading thumbnails on my Threadripper 3960x! Program is stable and running extremely smooth for me.
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Dan McGuckin
commented
Just for testing - yes this still occurs after the new Nvidia Studio driver update today.
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Dan McGuckin
commented
No it did not fix the issue with 15.1 - just tested
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nic delikat
commented
Anyone know if this was fixed in 15.1?
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michael l
commented
Same Exact issue here with Threadripper 3960x... No problems on 14.9.
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Jeff England
commented
Same issue on AMD Threadripper 1950x!
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nic delikat
commented
Same issues on 3970x threadripper. Once I install 14.9 everything works great
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Dan McGuckin
commented
Edit - this only happens with version 15.0, NOT 14.9. 15.0 is causing 100% CPU usage to generate thumbnails and throttling machine and causing hangs. 14.9 will use 30% of CPU and create the thumbnails almost immediately.
Edit - further testing with a brand new project leads to more CPU 100% usage and hangs when even closing the project trying to clear the cache - https://youtu.be/Y_fRAJiNh9g
Update - I tried uninstalling 15.0 - manually deleting the entire cache folder, rebooting Windows, reinstalling 15.0Same issues - hanging 100% CPU usage. Closed it down, opened 14.9 no issues at all, very fast thumbnail creation and very low CPU usage.