V15 - Still have Selector: 9 Error code: 3
Hello,
I still have these errors on all projects. I have upgraded everything, removed all traces of the GPU driver and installed the latest Studio Drivers (GTX 1080ti) and still have these errors. Doesn't happen if I don't use the GPU for export - but then a 50 minute video takes all night and I wonder why I bother with a GPU card...
Usual stuff:
Error compiling movie.
Export Error
Error completing render.
Writing with exporter: H.264
Writing to file: \?\D:\Videos\PROJECTS\Update 6 Holly Farm\test.mp4
Writing file type: H264
Around timecode: 00:01:51:10 - 00:01:51:13
Component: H.264 of type Exporter
Selector: 9
Error code: 3
If I run the exporter again, it will fail in a different place.
Top spec machine here with 64GB memory and SSDs. Started happening in December last year.
I don't know how to raise a ticket so I am sending this here.
The thread detailing this issue is also over on the community forum.
Always happens on the change from one-clip to another. There may be a transition, there may be not.
Can someone let me know how I can get proper support for this issue please? I'm normally self-reliant and fix almost everything myself - or wait until the next release comes out - that normally fixes stuff. But not this time.
Thanks. Callum (DX Commander).
Callum McCormick
shared this idea
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Loyana Martinez
commented
Having the same problem. Using software encoding. I uninstalled and reinstalled app, does anyone know how to open a support case?
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Dj Aligator
commented
I have a rtx 3090 and still have this problem
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Kevin Monahan
commented
Looks like your GPU is running out of VRAM for the effects and GPU processes you have introduced in your timeline. If something used to work, yet is not functioning as it had in the past, it could be that you need to either revert to an earlier version or update the GPU or CPU, possibly both. Double check system requirements to make sure you are exceeding the requirements for the type of media and effects you use.