.M2T error retrieving frames - (SOLVED) kinda
To be honest I'm a bit tired of this.
Had issues with .M2T (rarely with .MTS). Issue started since one of the updates in summer. Basically I and my colleagues can't load ANY .M2T files anymore.
When problem started in summer I was left alone in studio, all my colleagues went for vacation. I contacted Adobe Care, they said that they didn't find ANY problem. At this point I had no more time to deal with Adobe Care, cause of project deadlines as I was the only editor at the time.
Can't edit any old projects with .M2T files. Can't use any archive files containing .M2T. This is frustrating, guys. I hoped that with further updates this would get fixed.
There is no difference how you import these files - the right way or just dropping them in project. Result will be the same. Files are NOT corrupted as they worked FINE before few last updates and they still work fine in CS versions and other editing softwares. All files always are on INTERNAL drives.
I have done clean reinstall of Premiere, have reset prefferences, cleaned catches, updated codecs (also installed new ones). At this point I've done everything.
1. Windows 10 PRO x64 2. Premiere 14.7.0 (build 23) 3. i7-8700 (3.20GHz), RAM 16GB, x64, GTX 1080 8GB. 4. .M2T files, 1080i, 1440x1080, 25.000 FPS, 5. Error says something in lines "Error retrieving frame NUMBER of time NUMBER".
Here are some .M2T files for test. Sent them to Adobe Care too. They said they didn't find any problem. But my colleagues have the same exact issue. https:// files. fm/u/7ue89kkf8
Todd Pilon commented
Is there a solution to this problem? In my case, this has absolutely nothing to do with drive latency. Older versions of Premiere did not have any problems with M2T files in this same configuration. When this problem first showed up, I could delete all the .MPGINDEX files, have PPro recreate them and they would usually play. Now, the M2T files will no longer play in the timeline in 14.9 (52). Matter of fact, it locks up the timeline and Premiere must be restarted in order to continue.
CAN THIS BE FIXED? CALL ME OR MESSAGE ME AND I WILL GIVE YOU EVERY PIECE OF DATA I HAVE ON THE TOPIC. It is becoming very problematic to edit archived stock footage that was shot in the MPEG2 Transport format (HDV).
Kevin Monahan commented
Oskars, make sure that all editors are importing any footage that comes from a CF Card via Media Browser to prevent this problem in the future.
Oskars Adamovics commented
With help of /u/Namisaur finally resolved this problem.
I still believe this issue was caused by one of the Premiere updates in the summer, because this error occurred to my colleagues too.
Initially when talking to /u/Namisaur I remembered about similar problem I had to deal many years ago when I had to use "Adobe Premiere Pro 2.0". Problem was caused by macrons in folder names.
In fact problem was caused by Premieres cache files.
Although I had cleaned cache through preferences I somehow forgot to do it manually in %AppData% folder.
Basically I deleted files in "Media cache" folder, "Media cache files" and "Peak files" folder.
Last time I deleted cache files manually was like 7 years ago. Totally forgot it might be the case.