Adding tracks crashes PP when control surface is added
As a Loupedeck user, I want to add tracks to timeline without causing Premiere to crash.
Steps to reproduce:
Open Premiere Pro 14.6 or 14.7 on Win or Mac (bug is not reproduced with older versions)
Add Loupedeck as control surface
Add a track (audio, submix or video) in the timeline sequence
Expected result:
The track is added, Premiere Pro application is running
Actual result:
The track is not added, Premiere Pro application hangs up
Note:
The behavior is the same when adding tracks with mouse through the UI of Premiere (with LD added as control surface)
Adding tracks works fine when LD is removed as control surface.
Jenny Meissner
shared this idea
3 comments
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Karin Adam
commented
I recently bought a Loupedeck CT and was so far happy. It seems to work at least for the functions I used it and I wouldn't miss it. However I also experienced the same problem when Loupedeck CT was connected. When trying to add tracks Premiere crahes immediately. Now as a workaround I remove Loupedeck temporarily as Fadercontroller, add the tracks and then add Loupedeck again as Fadercontroller. Not nice and I really hope Adobe will come up with a bug fix soon.
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Ian Noble
commented
I had to remove loupedeck from control services in preferences. Once Loupedeck was gone it seems to work okay. Allowed me to finish my project but not sure when I'll be ok to use loupedeck again!
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Clement Batifoulier
commented
Same problem here...
I uninstalled the loupedeck software a while ago but since Premiere last update
>>> when i am adding new tracks audio or video Premiere crash....
How can we suppose to work with such a terrible bug... Did you find a work around ?