Premiere Pro 2020 constantly crashing whilst performing basic tasks.
Premiere Pro 2020 is the most unstable release that our company has every experienced.
It constantly freezes and crashes whilst performing the most basic of tasks for an NLE. Highlights include:
- Opening a file in the source monitor
- Adding a keyframe to an audio clip or track
- Importing files
- Adding or deleting tracks
- Any form of editing in the sequence
- Adding text
The list goes on. And on.
So far, reseting Workspace, reseting preferences, reinstalling the software... Etc... None of this works or helps.
This is happening across many different types of source media (ProRes / MXF / Wav etc...).
It's happening whist connected via 10GbE fibre to an SNS EVO NAS. Whilst connected to a TB2 hard drive, USB 3 hard drive...
It continues to happen when I disconnect any peripherals.
And the same issue is happening in all three of our edit suites.
This is, without a doubt, the most unstable version of Premiere Pro that I've worked with throughout my career.
Premiere is fast becoming one of the most expensive NLE systems to run, due to actual subscription cost and time wasted troubleshooting constant issues. And to make matters worst, Adobe has the weakest customer support ecosystem of them all.
The Adobe user base deserves more than this.
Running (or al least trying to run) Premiere Pro 14.6.0 (Build 51)
Mac OS Catalina V 10.15.7
Mac Pro (Late 2013)
Processor: 2.7 GHz 12-Core Intel Xeon E5
Memory: 64 GB 1866 MHz DDR3
Graphics: AMD FirePro D700 6 GB