Bug Premiere Pro 2020 crash when changing sequence settings
In the latest version I'm able to crash Premiere every time I make changes to a sequences setting - e.g. put in a new frame rate, change field order etc.
The fix for this bug can be found in Beta build 22.0 × 144 or after. If no issues new issues are reported, the fix will be in the next shipping version of Premiere.
Thanks for your patience.
Misha Mazor commented
Same, latest version Mac
Jerome Obille commented
Its still happening here July 29 2021. OP posted Nov. 03 2020
Jason S (Adobe) commented
Thanks for the process sample, Michael (and sorry for the delayed response). This is a known issue that we haven't been able to tackle yet, unfortunately. I've increased the priority and will ensure that the fix will be in the next release (I'll post here once the fix is available in the beta builds). My apologies for the inconvenience.
Michael M commented
Also happening to me. With 2020 & 2021 (15.2.0)
Here's a video of what happens; not much to it but if it helps:
I can't create a crash report because I experience a freeze/hang - spinning beach ball / "not responding" - I have to force quit, and no crash pop-up appears.
I sampled the process when the app freezes and have attached that file here.
Josef Hoffman commented
This is still happening as of July, 2021. Feels like we're getting put on the back burner here.
Jason S (Adobe) commented
Hi, everyone. Sorry for the inconvenience. Unfortunately, I have been unable to reproduce the problem. Could someone who can hit this please submit a crash report and then e-mail me (firstname.lastname@example.org) with/from the e-mail address you include with your crash report? I can use that address to look up the crash data and investigate. Thanks!
Darryl Peterson commented
Yep every time, it crashes. Abort and restart, how annoying this is introduced! Can Adobe fix this?
THIS IS STILL F*CKING HAPPENING ADOBE
David Shepherd commented
Never had this with PP 2020, but 'upgraded' to PP2021 and now can't change sequence settings. Getting really infuriating.
2017 fully specced 5k iMac, Mojave 10.14.6
Still happening May 2021 - M1 MacBook Pro
Alexander Malone commented
Every. Single. Time. Needs to be forced quit. Been happening since end of 2020.
PP v 15.2
Matt Jennings commented
John Kerrison commented
Edit. IT WORKS!
This is getting ridiculous - sort it out adobe!
David Kitchner commented
Still happening.. V15.0.0 on windows 10 with 1080ti
Driving me mad this
Jannick Pommerenck commented
Same Problem here. Can't believe they did it again - releasing something with the absolute base fucntions broken..
Dan Slaughter commented
Having same issue here. Mac running Catalina 10.15.7. With the latest version of Premiere version 15.0.0 (build 41).
Happens if I change any sequence settings, like frame rate or frame size. I get the beachball. I make sure I save before I try, but most of the time I have to force quit and start again.
It doesn't crash every time. Crashes about 2 out of 3 attempts to change sequence settings.
Please fix this Adobe!
Kevin Jessop commented
Same issue here - 2021 version, latest release. Every single time. I have to Force Quit Premiere each time....
Mac running Catalina 10.15.7
Fred Cook commented
Having this same issue, I can change one sequence no problem then the next time I try it freezes. Very, very frustrating. Started after updating other CC apps. Have tried older versions of Premiere but get the same results.