version 14.5 - dual monitor bug
Since the update to 14.5.0, all panels that are on a secondary monitor (connected to a DisplayPort) are unresponsive to the keyboard, and items cannot be dragged and dropped.
For example, I have a workspace that has the source and program monitor panels, plus the productions and media browser panels on my primary monitor. The rest are arranged on my secondary monitor.
I can use key strokes in any of the panels on the primary monitor, for example, hitting the spacebar will toggle playback in the source and program panels. I can also drag and drop clips from the media browser to the source or program panel.
But, I cannot drag and drop from the media browser to the project panel or a sequence, because those panels are on the secondary monitor. I also cannot drag clips from the project panel to a sequence, nor can I drag an effect from the effects panel (also on the secondary monitor) to a clip in a sequence.
There is however, a workaround. If I change the workspace to one of the default schemes that only occupy the primary monitor, then switch back to my dual monitor scheme, all the issues disappear until the next time I launch Premiere.
Has anyone else experienced this bug?
Bummer, that didn't work on my machine. I still had to manually move my Project window to the 2nd monitor.
It appears the issue still exists, even after just updating to the latest version: 14.6.0 (Build 51).
The sadness continues...
Go to window/ workspaces/ Reset to saved layout. Sometimes, just opening the default Adobe workspace is enough to get my customs workspaces working again.
What do you mean by "just click reset"?
I'm looking for the fastest & easiest workaround I can find. :)
I have seen several work arounds now. But this is the simplest for me. As soon as I open a project, I launch the default ’assembly’ workspace. I don’t do anything to it, just click reset. Then I open one of my custom workspaces and it works normally for that session. Yes, it is irritating as it should be fixed by now... but it only takes a few seconds.
Gary Barlow commented
Everyone has their own variation of the workaround, but the easiest by far is save your dual screen layout and give it a keyboard shortcut, and give the default single screen layout another shortcut.
Then, each time you launch Prem, make sure a panel on the primary monitor has focus (because keyboard shortcuts won't work if focus is on the secondary monitor), and use your keyboard shortcut to switch to the default layout, followed by your shortcut to switch to your dual layout.
Two keystrokes and you're set for the rest of your session.
Denez McAdoo commented
Best fix is to roll back to previous version of Premiere. Always a good rule of thumb if you are working at a professional level is to stay one version behind - or at least wait till you have no active projects - in order to avoid all surprise bugs. The small improvements in latest versions are rarely worth the risk of freezing up your work flow in the middle of a deadline. It actually is a good thing Adobe lets you roll back or dual install so easily.
Ryan Hoog commented
OR JUST HAVE ADOBE FINALLY FIX THIS!! IT'S BEEN HAPPENING FOR A LONG TIME.
Thanks so much Peter! This worked for me, but it takes a lot of time to rebuild the whole thing and you'd have to do it every time you start Premiere. This gave me an idea for a quicker fix and it worked.
My quick fix:
Drag your second monitor window into your main monitor to cover your other Premiere window. Using the dropdown menu change the layout to all panels. Then change back to your 2 monitor setup, drag your second screen window back onto the second monitor. Bingo.
You'll have to do this every time you time start premiere, but it only takes a few seconds.
EDIT: I'm on a Mac
Peter Berthet commented
just came here to post exactly this.
On windows, have to reset to a default 1 screen layout and then drag my panels back to where I want them for keyboard input to work correctly.
Not at all irritating...
Tom Morton commented
Same here, having a ton of issues with a second monitor with the latest version of Premiere Pro.
New error. The tilde key to go full screen no longer works on any windows on a second monitor.
I have my monitors set up with the effects window in the secord monitor. Now when I adjust the placement of a clip a few pixels (or any other control outside the sequence window) I can't use the keyboard to play the clip, or my arrows to move between the clips without first clicking back into the sequence window.
Workaround for me was reverting to 14.2. But I've lost the new scene edit detection, which I use a lot.
Please fix this asap Adobe, this one is a workflow killer!
Mark Moormann commented
What is taking Adobe so long to fix such an egregious issue? Considering the significant monthly fee to use this software, I would expect more professional customer and technical support. Very disappointing.
Chase Webb commented
Yes! This has been killing me. I'm working on a huge project on Premiere 2020 and can't use my basic freaking keyboard shortcuts. Adobe, please help, this is no way for a professional to work.
It's blowing my mind how much it seems like they are trying to lose to DaVinci. JUST MAKE A STABLE PROGRAM.. LISTEN TO YOUR CUSTOMERS!!!!!!!!!! Stop with the new features. Just. Make. Something. That. Can. Be. Used. PLEASE
I have been having this problem lately, too. Switching Workspaces back and forth fixes it temporarily, but it's a workaround we shouldn't have to deal with.
And the Workspaces bug still needs to be fixed! Workspaces and dual monitor setups don't work well together...and Adobe is well aware of the issue.
Yes! I also have lost the three buttons to hide, minimise or close the browser window.
I hope Adobe are going to solve this quickly as it slows down workflow!
I can also confirm that the spacebar does not work in the Source window in a dual monitor setup. When I change the workspace to a single monitor setup, the spacebar works again.
Christian Belzer commented
Same here! I have a terrible solution, which worked for me and unfortunately I am not joking!
Maybe it works for you, too, but no guarantees!
I took the program and the source panel, and dragged them to the first monitor
I let them "fall" into other windows in Premiere, like timeline, audio or other
keyboard worked directly
I pulled them back over to the other screen and it did work fine
this is so super annoying and is killing us creatives
I have been asking for dual monitor support by default for YEARS
Everybody I know in the industry uses at least two displays - which Adobe should know 100%
Where is that button: dual screnn and bang - two maximised windows on two separate screens!
Gary Barlow commented
Don't forget there is a simple workaround (see OP). If you have all your workspaces bound to keystrokes, it's even easier. Just make sure a panel in the primary monitor has focus before attempting a keystroke. 😄