version 14.5 - dual monitor bug
Since the update to 14.5.0, all panels that are on a secondary monitor (connected to a DisplayPort) are unresponsive to the keyboard, and items cannot be dragged and dropped.
For example, I have a workspace that has the source and program monitor panels, plus the productions and media browser panels on my primary monitor. The rest are arranged on my secondary monitor.
I can use key strokes in any of the panels on the primary monitor, for example, hitting the spacebar will toggle playback in the source and program panels. I can also drag and drop clips from the media browser to the source or program panel.
But, I cannot drag and drop from the media browser to the project panel or a sequence, because those panels are on the secondary monitor. I also cannot drag clips from the project panel to a sequence, nor can I drag an effect from the effects panel (also on the secondary monitor) to a clip in a sequence.
There is however, a workaround. If I change the workspace to one of the default schemes that only occupy the primary monitor, then switch back to my dual monitor scheme, all the issues disappear until the next time I launch Premiere.
Has anyone else experienced this bug?
Gary Barlow
shared this idea
42 comments
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Quintus Lubbe
commented
Same problem here. Very annoying.
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Ustik Himself
commented
I will add another bug to this - when Premiere Pro is Maximized in one screen, part of the window is leaking to the second screen and Transmit playback stops working.
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Daniel Cruzado
commented
I have the exact same problem. It's super annoying and time-consuming.
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benedicte rahon
commented
Bonjour,
Je pense avoir un problème similaire. A la lecture de ce post, j'ai basculer la fenêtre vers l'autre moniteur et tout fonctionne a nouveau. Je n'ai ce problème que depuis la dernière mise à jour. -
Ryan Hoog
commented
It’s on their list of “known issues”. It’s been an issue for a very long time! They need to fix it already.
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Terry Moore
commented
Updated to 14.7.0 (Build 23), Workspaces still not working properly.
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Terry Moore
commented
Bummer, that didn't work on my machine. I still had to manually move my Project window to the 2nd monitor.
It appears the issue still exists, even after just updating to the latest version: 14.6.0 (Build 51).
The sadness continues...
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Graham Austin
commented
Hi Terry
Go to window/ workspaces/ Reset to saved layout. Sometimes, just opening the default Adobe workspace is enough to get my customs workspaces working again. -
Terry Moore
commented
@Graham Austin
What do you mean by "just click reset"?
I'm looking for the fastest & easiest workaround I can find. :)Thanks.
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Graham Austin
commented
I have seen several work arounds now. But this is the simplest for me. As soon as I open a project, I launch the default ’assembly’ workspace. I don’t do anything to it, just click reset. Then I open one of my custom workspaces and it works normally for that session. Yes, it is irritating as it should be fixed by now... but it only takes a few seconds.
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Gary Barlow
commented
Everyone has their own variation of the workaround, but the easiest by far is save your dual screen layout and give it a keyboard shortcut, and give the default single screen layout another shortcut.
Then, each time you launch Prem, make sure a panel on the primary monitor has focus (because keyboard shortcuts won't work if focus is on the secondary monitor), and use your keyboard shortcut to switch to the default layout, followed by your shortcut to switch to your dual layout.
Two keystrokes and you're set for the rest of your session. -
Denez McAdoo
commented
Best fix is to roll back to previous version of Premiere. Always a good rule of thumb if you are working at a professional level is to stay one version behind - or at least wait till you have no active projects - in order to avoid all surprise bugs. The small improvements in latest versions are rarely worth the risk of freezing up your work flow in the middle of a deadline. It actually is a good thing Adobe lets you roll back or dual install so easily.
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Ryan Hoog
commented
OR JUST HAVE ADOBE FINALLY FIX THIS!! IT'S BEEN HAPPENING FOR A LONG TIME.
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Pete Grayson
commented
@Peter Berthet
Thanks so much Peter! This worked for me, but it takes a lot of time to rebuild the whole thing and you'd have to do it every time you start Premiere. This gave me an idea for a quicker fix and it worked.
My quick fix:
Drag your second monitor window into your main monitor to cover your other Premiere window. Using the dropdown menu change the layout to all panels. Then change back to your 2 monitor setup, drag your second screen window back onto the second monitor. Bingo.
You'll have to do this every time you time start premiere, but it only takes a few seconds.
EDIT: I'm on a Mac
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Peter Berthet
commented
Hi Gary!
just came here to post exactly this.
On windows, have to reset to a default 1 screen layout and then drag my panels back to where I want them for keyboard input to work correctly.
Not at all irritating...
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Tom Morton
commented
Same here, having a ton of issues with a second monitor with the latest version of Premiere Pro.
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Pete Grayson
commented
New error. The tilde key to go full screen no longer works on any windows on a second monitor.
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Pete Grayson
commented
I have my monitors set up with the effects window in the secord monitor. Now when I adjust the placement of a clip a few pixels (or any other control outside the sequence window) I can't use the keyboard to play the clip, or my arrows to move between the clips without first clicking back into the sequence window.
Workaround for me was reverting to 14.2. But I've lost the new scene edit detection, which I use a lot.
Please fix this asap Adobe, this one is a workflow killer!
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Mark Moormann
commented
What is taking Adobe so long to fix such an egregious issue? Considering the significant monthly fee to use this software, I would expect more professional customer and technical support. Very disappointing.
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Chase Webb
commented
Yes! This has been killing me. I'm working on a huge project on Premiere 2020 and can't use my basic freaking keyboard shortcuts. Adobe, please help, this is no way for a professional to work.