Essential graphic disappears
I use Premiere Pro 2020.
After adding an essential graphic and change color and text, "Graphic" works. However, when I reoppen the project it completely disappears...
Same problem with captions also: caption completely disappears and I cannot bring it back... HUGE PROBLEM. The project I worked for days turned into garbage.
Alexander Toth commented
Thanks for reaching out directly via email too. I am thrilled to share my findings and help the best I can to nail the issue.
There seems to be a few issues going on here. Some known... some that are mysteries that I would love to help get to the bottom of.
Lets start with the unfortunate known issues. Losing custom timing of Responsive Time AE Mogrts is an issue that is definitely triggered by moving projects from computer to computer. If you navigate to the Motion Graphics Template Media folder set up in your Scratch Disk settings, on a project that hasn't been moved, you will notice folders with a random alpha-numeric name. Inside these folders are the related .aegraphic file that is what contains the .aep and related footage. That random number is important to "direct traffic" and keep PR and the Tiny Inception AE™️ inside PR working together.
The trouble starts when you use Project Manager to collect all dependent files. Project Manager doesn't "see" that these folders are used in the project and they get removed. 😔 So if you have exported a couple of versions of a Mogrt and they share a common .aegraphic name, then things get out of whack since there is no Unique ID directing these re-connections. This is obviously no bueno. We are exploring ways that we can re-architecture this, which is a deeper undertaking that requires us to fix the underlying issue and be backwards compatible too.
The Reset Duration option was meant to help users in the meantime. I'd love to understand scenarios where this is not meeting the moment. Are there ways that we can tweak it to behave as expected?
now! things we are building a mystery with... that does not explain why this would be happening with 1 mogrt! Or why the in/out points are shifting. 😡
And it definitely doesn't explain why graphics are simply disappearing!
When you've seen this, have they also been AE Mogrts or are you referring to Graphics made natively in PR?
I'm going to email you directly and would love to connect and dive deeper into all of the above.
Thanks so much for taking the time to share your experience and raise these issues back up!
Also Mister Horse Por Vida!!!
Alexander Toth commented
I think this might be related to this issue: https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/38046811-mogrts-with-protected-regions-created-in-ae-are-so
I've added a comment to that thread with a sample project, It seems to be happening to a lot of people after moving from a computer to computer (re-linking media?).
Can you share the project that is causing these issues? Also are you running in GPU or CPU mode?