Improve your existing features
Stop upgrading, fix the existing product:
- your search functionality is APPALLING - search for a file name, it shows no results, scroll through my 2,000 files and there it is. I am following your Help instructions. It does NOT work
- Extensions - crash the programme EVERY time - Wipster, Vimeo, Trint - crash every single time. Have uninstalled, reinstalled and still crashes. Every time - as in Every time.
- Customer Service is AWFUL - they seem to delight in not knowing the product and not being helpful. You might as well not bother providing the service.
- You will lose more customers than you acquire at this point because the product is SO BUGGY