an unknown error occurred during the project manager operation. Please save your project and retry the operation.
Trying to use Project Manager to export 6k Braw. but Getting this ERROR! an unknown error occurred during the project manager operation. Please save your project and retry the operation.
paul wedel commented
Still non-functioning functionality in 14.8.0
Please help! I need to send this project to another department and my whole project is an untenable 4.2TB. Need to consolidate!
David Santamaria commented
Trying to use Project Manager to consolidate a project to a manageable size that I can use in a classroom setting and I received the dreaded and useless message: an unknown error occurred during the project manager operation. Please save your project and retry the operation.
I removed the only BRAW clip from my project. I replaced every After Effects template with a rendered version. I even looked at the warning indicators and tried to remove the clips that it was seemingly hung up on. I detached any proxies that were used, looked for special characters on names and couldn't find any. I, also, tried just a straight copy media without removing unused to see if it's something in the transcode, but same exact error messages as attached below.
I will add that I have a lot of mxf files in the project. Before saying yes to the unknown error, I look at the directory on media harddrive to see what file is the last one modified, but it's not hanging on the same one. Mojave 10.14.6, Mac Pro Late 2013, Premiere build 14.4.0. Two hours of wasted time. You guys have to build a more robust project manager if you really want the pros to stick with your product.
Antoine Autokroma commented
Project Manager works with BRAW Studio https://www.autokroma.com/BRAW_Studio/
Kevin Monahan commented
Premiere Pro will need BRAW native support in order for the Project Manager to function properly with these files. Please upvote native support so that this bug can be addressed. Sorry for the disappointment.
Phyllis Bi commented
I reproduced the issue on Adobe Premiere Pro Version 14.3.1 (Build 45), running on Windows 10 Home Version 1909. I ran into this error when I use Project manager to save my project, "an unknown error occurred during the project manager operation. Please save your project and retry the operation.", with "collect files and copy to new location" checked.
The issue is caused by an audio file used in the sequence, this audio file has a single quote in the file name. I believe this error happens when adobe is trying to copy this file to destination location. I was able to verify this cause, by removing the single quote in the source filename.
Alex Hazzard commented
I just went through this with an Adobe tech and the project manager does not support BRAW clips!
Alex Hazzard commented
I keep getting this issue. It would be really nice if the Project Manager could have BRAW support in the next update. Let's fix the issue that are currently in the software before adding more features.
Jarrod Boord commented
Having same issue here.
ERROR! an unknown error occurred during the project manager operation.
Using premiere pro 14.0
MacOS Mojave - 15 Macbook 2019, 32GB 2400 MHz DDR4 Ram. 2.3GHz intel core i9, Radeon Pro Vega 20
I expected the project manager to complete the operation. It failed about half way through the operation with the above error message. It appeared to be copying the files and then failed.
정흠 곽 commented
I had same error again and again. I searched it and found that this problem has not been solved since 2017. And I made conclusion that adobe doesn't have a will to make it right. Users pay about 30 dollars a month but can't make a backup files for projects. Adobe must reply about this problems.