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an unknown error occurred during the project manager operation. Please save your project and retry the operation.

Trying to use Project Manager to export 6k Braw. but Getting this ERROR! an unknown error occurred during the project manager operation. Please save your project and retry the operation.

Please HELP!

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Farhan Gilani shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Robert Collins commented  ·   ·  Flag as inappropriate

    All I can say is wow! Adobe Premiere Pro Project Manager. Why even have a drop-down menu for something that simply doesn't work. You guys need to do better!

  • Nicolas from Autokroma commented  ·   ·  Flag as inappropriate

    We just developed a plugin called PlumePack which could help you !

    It's a kind of Project Manager (so with the same "Collect & Copy" feature) but with the "Trim" feature instead of "Transcode" : it removes your unused frames without re-encoding so you keep the same codec, exact same quality and your media will be lighter. It's like copying a part of your files.

    Trimming supports BRAW files, but also ProRes, ProRes RAW, R3D, ARRI RAW, and soon H.264, H.265.

    For collect & copy all kind of media are supported.

    Note : works also with Merged Clips !

    For more information : https://www.autokroma.com/PlumePack

  • paul wedel commented  ·   ·  Flag as inappropriate

    The problem for me ended up being Merged Clips in my timeline. Remove merge clips and the project consolidated.

    The official word from Adobe: “ This email is in reference to open case regarding issue that you were facing with Adobe Premiere Pro. Project manager will not be able to process the projects which contains Merged clips as a merged clip is not a “real” clip. Instead it looks real but is simply two clips linked so that their audio is in sync. This also applies to the Dynamiclly linked clips

    We’ve found these self-help articles if you’d like more information about your issue:
    https://helpx.adobe.com/in/premiere-pro/using/copy-consolidate-transcode-archive-project.html “

  • paul wedel commented  ·   ·  Flag as inappropriate

    Hi Adobe

    Still non-functioning functionality in 14.8.0

    Please help! I need to send this project to another department and my whole project is an untenable 4.2TB. Need to consolidate!

  • David Santamaria commented  ·   ·  Flag as inappropriate

    Trying to use Project Manager to consolidate a project to a manageable size that I can use in a classroom setting and I received the dreaded and useless message: an unknown error occurred during the project manager operation. Please save your project and retry the operation.

    I removed the only BRAW clip from my project. I replaced every After Effects template with a rendered version. I even looked at the warning indicators and tried to remove the clips that it was seemingly hung up on. I detached any proxies that were used, looked for special characters on names and couldn't find any. I, also, tried just a straight copy media without removing unused to see if it's something in the transcode, but same exact error messages as attached below.

    I will add that I have a lot of mxf files in the project. Before saying yes to the unknown error, I look at the directory on media harddrive to see what file is the last one modified, but it's not hanging on the same one. Mojave 10.14.6, Mac Pro Late 2013, Premiere build 14.4.0. Two hours of wasted time. You guys have to build a more robust project manager if you really want the pros to stick with your product.

  • Kevin Monahan commented  ·   ·  Flag as inappropriate

    Premiere Pro will need BRAW native support in order for the Project Manager to function properly with these files. Please upvote native support so that this bug can be addressed. Sorry for the disappointment.

  • Phyllis Bi commented  ·   ·  Flag as inappropriate

    I reproduced the issue on Adobe Premiere Pro Version 14.3.1 (Build 45), running on Windows 10 Home Version 1909. I ran into this error when I use Project manager to save my project, "an unknown error occurred during the project manager operation. Please save your project and retry the operation.", with "collect files and copy to new location" checked.

    The issue is caused by an audio file used in the sequence, this audio file has a single quote in the file name. I believe this error happens when adobe is trying to copy this file to destination location. I was able to verify this cause, by removing the single quote in the source filename.

  • Alex Hazzard commented  ·   ·  Flag as inappropriate

    I keep getting this issue. It would be really nice if the Project Manager could have BRAW support in the next update. Let's fix the issue that are currently in the software before adding more features.

  • Jarrod Boord commented  ·   ·  Flag as inappropriate

    Having same issue here.
    ERROR! an unknown error occurred during the project manager operation.
    Using premiere pro 14.0
    MacOS Mojave - 15 Macbook 2019, 32GB 2400 MHz DDR4 Ram. 2.3GHz intel core i9, Radeon Pro Vega 20
    I expected the project manager to complete the operation. It failed about half way through the operation with the above error message. It appeared to be copying the files and then failed.

  • 정흠 곽 commented  ·   ·  Flag as inappropriate

    I had same error again and again. I searched it and found that this problem has not been solved since 2017. And I made conclusion that adobe doesn't have a will to make it right. Users pay about 30 dollars a month but can't make a backup files for projects. Adobe must reply about this problems.

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