bug report - problem importing Mortg file animations into EG folder.
running windows 10 & cc 2019. I can see the animations but cannot drag onto the timeline. I have tried a number of times to install to see if this fixes the problem by dropping the folder into the following location AppData/Roaming/Adobe/Common/Motion Graphics Templates/ but still no joy. Please can you outline steps to remedy thanks
User has reported that missing MOGRTs now show up in the EGP after updating to Pr 13.1.
We've had some problems with this in past versions. Are you perhaps using 13.0 instead of 13.1?