How can we improve Premiere Pro?

← Premiere Pro

Bug-Premiere Pro 13.1 Having an issue playing .mp4 files that played fine in 13.03

Bug-Premiere Pro 13.1 Having an issue playing .mp4 files that played fine in 13.03

20 votes
Sign in Sign in with Adobe ID
Signed in as (Sign out)
Close
Close

We’ll send you updates on this idea

Anonymous shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

10 comments

Sign in Sign in with Adobe ID
Signed in as (Sign out)
Close
Close
Submitting...
An error occurred while saving the comment
  • Jesus D commented  ·   ·  Flag as inappropriate

    This is huge. Since the last updated it's just not playing properly. Total pain **********

  • Anonymous commented  ·   ·  Flag as inappropriate

    This seems to be related to the format profile. I don't have the issue with Media base profile but do with the JVT profile.

  • KP commented  ·   ·  Flag as inappropriate

    Same issue for me. When is the next update scheduled to deploy? Or can I roll back to the 2018 version?

  • John Pilgrim commented  ·   ·  Flag as inappropriate

    Major stability issues with 13.1.0-13.1.2.

    The current version of Adobe Premiere 13.1.0-13.1.2 becomes highly unstable and unusable when working with certain media (notably stock footage from Getty Images) when that footage is stored on our NAS.

    If we copy that footage to our Mac's internal drive or to a locally connected external hard drive, the problem goes away.

    If we work on Premiere projects with Sony and Red footage from our DP, graphics footage we generate ourselves in After Effects, and/or ProRes transcodes of the Getty stock footage that we make ourselves---that is, projects with *no* downloaded footage---then Premiere 13.1.2 is stable.

    So there's something toxic to Premiere reading certain media files that are located on our NAS.

    See https://forums.adobe.com/message/11078939#11078939

  • Alain Racine commented  ·   ·  Flag as inappropriate

    Video playback still does not work in 13.1.2. Audio is ok.
    Please help, I can not terminate my project !

    ---
    Depuis le passage à la version 13.1, la séquence vidéo n'est plus lisible et reste bloquée sur l'image de départ alors que la séquence était lisible avant de manière parfaitement fluide. Le son est bon toutefois.
    J'ai supprimé tous les caches mais c'est toujours pareil.
    Merci pour votre aide car il y a manifestement un bug dans la nouvelle version !

  • Tim K commented  ·   ·  Flag as inappropriate

    Updated today. Same issue. MP4 files played fine in the previous version. Will be reverting (as always when I update. So many critical bugs. ALWAYS.)

    In the previous version: Video frames would drop if I try to shuttle through footage, but the audio more or less would play the entire time.

    Now: as soon as it hits a snag, it will try to go back and play the part where the dropped frames are and it ends up glitching out and is basically unwatchable.

Premiere Pro: Playback

Categories

Feedback and Knowledge Base

(thinking…)