"Motion Graphics Template is Corrupt" error keeps coming up and cannot find a solution. Please help!
No one has a solution - please help
Alright! We finally got an in-house repro!! Whew! I've been chasing this ghost in the machine for quite awhile! It looks like the "Mogrt is Corrupt" issue occurs when the Motion Graphics Templates Media scratch disk is set to a folder that is nested so many levels deep or in folders with really long names that goes beyond the 260 character limit that file paths on Windows machines are limited to by default. The .aegraphic files within a Mogrt gets unpacked in the Motion Graphics Templates Media folder inside of folders with a Unique ID that also has a really long string of characters. It throws Windows over the edge to where it doesn't recognize the file path as valid.
We are looking into a workaround on our end but in the meantime, I found this article that shows where you can go in Win 10 to change this limitation. https://mspoweruser.com/ntfs-260-character-windows-10/
You can also open Project Settings and change the Motion Graphics Template Media Scratch Disk to a new location with fewer nested folders or closer to the root.
I have not been able to reproduce this issue on a Mac though. It looks to be specific to Windows. But if you are experiencing this issue on Mac please reach out 🙂
Hope this is helpful!
Are you opening the project from the Auto-Save folder by chance?
that is so frustrating. I'm on the QE team for Motion Graphics Templates and am trying to get to the bottom of this. Would you mind sending me a couple of the corrupted Mogrts via a WeTransfer link?
Can you also tell me what version of PR you are working with and your system specs?
Try re-install premiere...