Fix timeline bugs caused by Windows display scaling
Disappointed to see that Premiere 2019 still doesn't have support for scaled displays. With display scaling above 100% now being the default on many devices, the timeline in particular has a nice dusting of graphical glitches.
In particular, though - and most frustratingly - the vertical line of the playhead often does not line up correctly. On my display (scaled to 115%, though it occurs to varying degrees with all scaling factors over 100%), the offset isn't even fixed! On the left hand side of the timeline, the playhead almost appears normal, but scrub to the right-hand side of the screen and the vertical line is virtually disconnected from its handle! Of course, the position of the line does not represent the current frame.
Here is a very similar issue, also caused by non-100% UI scaling in windows:
These days, I use a 4K monitor at 100% UI, but I can only do so because it's 43 inches! I love it, but it's not a practical solution for everyone!
John Pooley commented
Also this effects Mercury Transmit DVAPR-4215979
John Pooley commented
This is a similar issue: https://www.reddit.com/r/premiere/comments/dkjy55/4k_laptop_with_1080p_second_monitor_i_know_the/
Dominic Mulligan commented
Hi Jim, we're all aware of your thoughts on this issue from your various posts on the forums and elsewhere.
As display scaling is a feature of windows, enabled by default on a number of devices (including my work laptop, which I had no choice in the purchase of), and a preferred setting by many, it certainly makes sense to me for Adobe to continue fixing these bugs. They have already fixed issues relating to the media browser and custom setup windows, and this is the only remaining bug I encounter day-to-day (at least, the last remaining display scaling bug)
Please remember that your individual preferences do not represent the wants and needs of the entire user base. I'm looking for a bug fix, not a workaround. Turning display scaling off fixes this bug but makes the rest of my experience demonstrably worse.
Jim Simon commented
Windows Display Scaling should ALWAYS be set to 100%. To do otherwise defeats the purpose of higher resolutions.
4K on a Laptop makes NO sense. Just don't buy such devices.