Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project
Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

We believe you, and…there’s nothing we can do without specifics about the crash(es) you’ve encountered.
If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.
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Jay Oh commented
Tried free versions of Resolve and FCPX - stability issues resolved. Bye Adobe, rip.
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Niels v.d. G commented
For the people trying to export to media and crashing constantly. Try to empty your Media cache and press 'Delete unused' in your Settings (tab Media Cache) Afterwards, at least my Export-window showed up instead of a plain crash.
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Vishal Amin commented
My premiere pro keeps crashing 10 seconds after opening. It comes up with a crash report and I can't even get started with a project. I have clients that are waiting for their videos but this stupid software always has some bug or problem and its very annoying. I have the Dell XPS 15 with GTX 1050 video card. Someone please help, this is very frustrating.
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Jane commented
Crashing multiple times today. Even when saving my work multiple times I lost work! Now it won't play back video after reboot. ADOBE...C'mon!! Seriously not cool!!
(Running PrePro CC on Dell XPS15 with Windows 10) -
Andy G commented
Same here, any fixes for 360 workflows?
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Marie Williams commented
Well I am joining the crash of complaints. I only just subscribed to Premiers annual subscription service yesterday and it started crashing today. I ran the update, but it only let me open my project for a few more minutes, but wouldn't scrub through any of my footage. I mean seriously if I can't get it to work, I won't be able to finish my projects. Has anyone here tried to contact adobe about this issue we all seem to be experiencing right now?
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Jim Andersen commented
Premiere Pro crashed and cost me 4 days of editing ;(. Updated my video drivers, re-booted; re-started Pro. Now everything has a pink overlay and is double exposed. Uninstalled and re-installed - no change. I do video for a large non-profit and had to use another program to finish the project. Fix the issue or lose me as a customer.
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Drake D Whelton commented
I am having a problem with it crashing as well. I am a professional videographer for the automotive, wedding and film industry. I edit on three different computers with some of the best software and hardware you can buy and it's still an issue on all three. I literally cannot stand it anymore it's getting in the way of my work getting done late. I also am having issues with the timeline where it freezes up and you can't scrub through it (increase or decrease the size of your sequence). It's time to switch.
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Anonymous commented
ffs, i have the same issues with Adobe Premcrash Pro, crashes lots of times while working! ,goddmt...
Please fix it or give us some advise maybe what to do next?? I am allmost want to change my software to FCP. -
John Carter commented
Fix this!!! Respond to this! I have to keep restarting and resetting my preferences to get through a project.
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Dawood Al-Kiyumi commented
I agree with the guys. Premiere Pro used to be my favorite editing software. Lately it has been crashing so much with no apparent reason. Now I'm updating and giving it a last chance. If it keeps crashing, then I'm shifting Resolve.
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Pablo Lopez commented
Please Guys just let me work for 5 Minutes before it crashes, I only need 5 Minutes.
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Anonymous commented
Same issue as the rest of earth. I'm paying a monthly fee for a program that works 30% of the time. Crash after crash. I'm routinely missing deadlines.
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Anonymous commented
fix this issue asap or the use of premier pro will just go down mine keeps crashing always but at uni the older 2018 version works great i have sent out an email but no response
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Brad commented
Constant. Constant. Constant crashing. I thought at first it must be something to do with motion array graphics I was using. Now, I'm not so sure seeing other comments here.
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Osvaldo commented
I have an incredible laptop for editing videos and Premiere Pro 2019 is crashing every 15 minutes. WTF!!
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Anonymous commented
The first Premiere Pro 2019 version was already the worst regarding unexpected software crashes, lagging and other stupid bugs that made editing a horror show but the newest update just makes it even worse. It's now crashing without even giving you any hint what went wrong. Just shuts down.
For how many years are users now complaining about the horrible quality of this software?
Resolve is on the horizon. Gonna switch soon. ******** and goodbye Adobe. Instead of overloading your software with stupid features no one needs maybe listen to your customers ONCE and make Premiere Pro a stable software before you attempt anything else.
Seriously... one can only guess you guys are after max. profit and anything else is secondary or not important at all.
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Anonym commented
Always getting media pending, have to restart premiere pro to be able to edit again.
Amd radeon R9 fury, intel i7, 32 gb ram -
Wayne Grace commented
I have a client that’s upset with me right now because I couldn’t meet a deadline because of this buggy software it’s infuriating. Why am I paying 53 dollars a month again?
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Garnet Clare commented
The 2019 version crashes non-stop.
If anybody is listening at Adobe, can you just revert to the 2018 but make it so we can open our 2019 projects?