Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project
Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project
Anonymous
shared this idea
We believe you, and…there’s nothing we can do without specifics about the crash(es) you’ve encountered.
If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.
178 comments
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Adil Bioudi
commented
I m a new adobe PR user since 7 weeks, the Software just crashing all the time on my MacBook Pro 16Ram i7 2018, do frustrating, any suggestion??
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Andy Sobolewski
commented
I’m using Premier pro 2019 still and never had issues with it crashing till the past week. I’m running a RTX 2080 with an Intel I9k and 64gb of ram so I’ve got plenty of power but it will crash randomly when I try to import or when it’s analyzing a clip for the warp stabilizer. Any suggestions?
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Chris Panichas
commented
Fix this please! Such a pain. Have lost hours worth of editing, might as well just get rid of the auto save all together if it doesn’t work..
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Kresna Bayu
commented
It's april now and still crash.
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Patricio Campos Corona
commented
Premiere pro 2020 still crashing
Can't add images to the timeline it crash my whole Laptop, can't export
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paul wedel
commented
CC2020 is far less crashy than 2019 Imo...
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Icaro Melo
commented
Still Crashing here!
RTX 2060 + i7 6800K + 64GB Ram + 1tb SSD
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David Pfahlert
commented
Man, over the last 4 weeks premiere has turned into a nightmare for my production company. Our machines are MORE than capable of running the program (8 core i9 4Mhz Processors, 64gigs RAM, 4TB SSD Drives) with multiple tracks of motion graphics / fx and it still randomly crashes on us. I'm losing work over and over again and the auto save isn't restoring my prior edits. Please fix this! - Silent Stream Media
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Jair Elliott
commented
My project keeps crashing during exporting and rebooting me back to the login screen.
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kamran esmaily
commented
hi
i have big problem in premiere .i cant open project in premiere -
Eric Robinson
commented
I dont even know what to say. Adobe Premiere was great like 2 months ago, even after downgrading im still coming into the same problems of freezing after not even two minutes of playback. I even bought more RAM thinking that was the problem, even though ive got a ryzen 2700X CPU, a 2080 GPU, and NOW 32 GB of RAM.
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el hicks
commented
Agree with everyone here. Premier "Pro" is anything but pro. It's straight garbage.
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aldrin harry
commented
ugh...adobe is crashing like ****. lossing time , work and patients .....i may switch to davince
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fran garcia alcazar
commented
goal achieved, after not being able to work with native material of a DSLR in h264. I am working with Davinci, good job adobe
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James Curtis
commented
I agree this is ridiculous, and a black eye for Adobe. But, I hope you all know that Adobe isn't likely to revisit 2019. They've moved on to the next buggy release of 2020 that will continue their record of disappointing the customers who made them the company they are today. I've found 2020 to have bugs I can't tolerate, so I'm on 2019 until the bugs in 2020 are fixed, which will probably be just before 2021 is released.
That said, I've been working on 2019 (on a new Mac Pro) almost daily, all day long for about three weeks now, and the only crash (singular) I've had so far is because of a third-party plug-in.
I suggest you post on to the Adobe and maybe even the Creative Cow or other forum with a detailed description of your system and footage, and see if the pros there can help you figure out why. This part of the site seems to be only aimed at complaints, not solutions. Best of luck.
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Zach Wiegert
commented
I've been having similar issues. I can edit a project for 5-10 mins and then the screen flashes black. When the program comes back up, I have no video playback and cannot make any changes. Adobe, this is people's JOBS. Their LIVELIHOOD. Fix it. This is absolutely ridiculous.
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Jonathan Adams
commented
I am trying to run a Film Program with 35 new Laptops and over 50 college students. Adobe 2019 crashes randomly, on every computer, several times a day. My students are losing heart. Worse, I may lose students!
There is no pattern that I can see. I just updated to Adobe 2019 this year. Before that I was running a 2012 version that naver had a single issue.
Figure it out Adobe! I use several of your programs, but I earn a living on this one.
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Joel Mielle
commented
It's just too much now. Adobe is putting silly editing gimmicks that users never use in front of a rock steady system. Not to mention failing to render GPU errors. It's frustrating, and unless there's immediate changes from Adobe, in another couple years I can foresee everyone will be using resolve. If you're reading this and listening Adobe, remember the 80/20 rule.
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James Lines
commented
Same thing here. It will "sit" just fine, but as soon as I put something in the timeline it's like a time bomb, crashes after about 15 seconds.
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Stefan Clay
commented
I've been talking to them twice: Adobe is trying to buy some time with some unefficient procedures... Frustrating! I'm asking for a refund until the problem is solved. Waiting for a commercial to answer me.
