import problem of mov and mpeg files after latest update to CC 13.0
Opening an existing project that worked just fine prior to the update causes error messages and mov files as well as mpeg files stay offline.
Ninja Blade also same .so slow for proxy ,and adobe media encoder
I'm having this problem from random clips shot on a Panasonic GH4. When I try to relink them I get a 'generic error'. 90% of the clips from the same camera work fine.
FYI, the Blackmagic files should now be fixed in Premiere Pro 13.0.1 that was just released. Make sure to delete your Media Cache first, then launch and import files in 13.0.1.
Notable fixes in 13.0.1: https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html
How were these 4K .mp4 files created? Also, would it be possible for you to supply some sample files for investigation?
I have this problem as well (in my case the files are not from blackmagic product). They are 4k .mp4 files. Most seem to be the larger file sizes (60fps 4k high bitrate)
Yes, files came from a BM Video Assist and where recorded at 108p at 60fps.
Did these files happen to come from a Blackmagic product such as Video Assist or Hyper Deck? We are currently investigating issues with files from these devices.
If not, how were the files created and would it be possible for you to supply us with sample file(s) for investigation?