Bug: Premiere Pro 2019 essential graphics > font missing
In Premiere Pro 2019 the font(s) used in self made essential graphics animations are not being honoured and replaced by the system default font, even though the font is recognised by Premiere Pro.
We currently have open bugs related to the incorrect glyphs being drawn after fonts sync and are investigating related issues.
Also having this issue with:
only getting Semibold- and none of the other previously installed fonts - so all my subtitles need to be recreated.
Dacia Saenz, I have complete projects already built out with my previous custom Mogrt templates (using a locally stored font, not an Adobe font) that have deadlines on them. I don't have the time to go back through and create every graphic using a new version of my Mogrt. This is really frustrated and unprofessional to release a new version to improve workflows but it ends up harming my career.
I'm having the same issues as well, ever since I upgraded to Premiere Pro 2019 CC. Even though I have the Adobe type fonts (Bebas Neue and Source Sans Pro, for example) that match the Essential Graphics template, this new Premiere Pro version doesn't recognize them after I keep deactivating/uninstalling and reinstalling/reactivating them. I didn't have this issue with 2018 version and I created multiple videos with the "Bold"-labeled Essential Graphics templates with ease beforehand.
So sorry for the issues you are seeing and thank you for raising it to us. Would you mind trying a workaround for me to see if we can at least temporarily resolve your issue?
1. Launch the latest version of AE (16.0)
2. Go to Menu Bar and select File > Open
3. Choose your Mogrt
4. You will be prompted to select a folder to unpack the Mogrt to, please choose your location on disk
5. This will open the .AEP up
6. Open the Essential Graphics Panel and re-export the Mogrt. (save to Local Templates Folder)
7. Launch PR and add the newly exported Mogrt to a sequence
We have had success with the correct font displaying when re-exported from the most recent release of AE. Lemme know if you see the results that you need to move forward.
Hope this helps,
Same issue at my place of work, it's a font unique to the brand and it is being replaced with a default system font.
Issue only present in 2019 edition, not the last 2018 release.
I am having the exact same issue. Help!!
Paul Rook commented
The only solution I've found so far is to re-export the motion templates from After Effects and re-import into Premiere.
Boy van Dulmen commented
Hi James, we experience the issue with all non-native fonts. You can download a project file over here with two examples: https://we.tl/t-c22TUOPx9J We're working on an iMac Pro with Mac OS High Sierra.
Dave Maynard commented
I am experiencing the same problem. In my case the font in question is not from Adobe Fonts, but rather a front installed on my PC.
Tobias Tesar commented
I'm not the OP but I can confirm the problem. It happened with any font I tested so far. Bebas Neue, Waukegan LDO are two fonts definitely not working, but by the looks of it, no font is honored when using a AE MOGRT from CC2018.
What is the name of the Font you are having trouble with?
Can you send us a simple .prproj which reproduces the problem for you?
Does it happen for other 12.1 projects with Graphics that use different fonts?
Please respond if you get this and are willing to help us debug and I will send you some private contact info.