Bug: Premiere Pro 2019 essential graphics > font missing
In Premiere Pro 2019 the font(s) used in self made essential graphics animations are not being honoured and replaced by the system default font, even though the font is recognised by Premiere Pro.
Aside from earlier fixes made for Pr 13.0.1, we have some new features to help you avoid such problems in Pr 13.1. They are auto activation for all Adobe Fonts, and a new application preference that lets you choose which font will be used if/when substitution is needed.
John Hixon commented
All of a sudden, the fonts I have been using for my projects have all CHANGED. This is maddening. What right has Adobe to change the fonts I have used in countless timelines?
More and more I am leaning to changing to a different NLE. I can't handle these sudden unexplained changes to my working projects.
I suppose what I have to do now is go back and change the fonts used in all my sequences, like 30 or so for the current project. This is unacceptable and I can;t face it right now. I will go to bed, and perhaps start looking into a NLE that doesn't change its behavior overnight...
Amanda Davis commented
Suddenly premier wont recognize Helvetica, it is a system font I can't uninstall it.
I'm having this issue as well so this isn't resolved for me. When I'm dynamically linking AE files with text into Premiere Pro, not all the fonts stay. They pull in as different glyph characters. The work around of going into every text element in AE, changing the font to something else, then changing it back to what I want and save, isn't working. Anyone have any further insight?
Hi all, was having the same problem here and found a solution. Hopefully, this works for you too!
We had to open the .mogrt files IN AFTER EFFECTS on the computer of the person trying to use them. (To open a .mogrt in AE you have to jump through a few hoops of renaming extensions as .zip.... this premiere gal tut shows how... https://www.youtube.com/watch?v=t25C8McugXs_)
Once in AE, we just switched each text layer to a random font and then back to the desired one to help AE "refresh" and see the font correctly.
We then had to re-export the .mogrts from that AE (overwriting the existing file with the same name) and save them to "local templates folder".
Back in Premiere, everything worked well after that. No errors! It's a bit of a tedious process but it appears to only need doing once. Hopefully this helps.
New at Premiere here, but I downloaded these title templates, and created 3 videos with them just fine, need to create 3 more based on same template but now it says the font is missing/unavailable or some silly thing. The font is turned on on TypeKit. I have managed to open the original AE file and changed it to use the font but Premiere doesn't get it, read it or whatever. It's killing me.
Adriana Grossmann commented
I renewed my Adobe Cloud today, and I've been trying for four hours now to use graphics in Premiere, but it won't let me because apparently now it doesn't recognize my fonts. I need help
Orion Espino commented
This bug is still active for dynamic linked AE compositions, even after the update that was just advertised and installed on my machine today. @James Strawn - any ETA? Super frustrating to have the regression on something that worked for a long time on previous versions of PP/AE.
Orion Espino commented
I posted a similar bug. Same behavior happens when importing a composition from AE into Premiere Pro. It's not exactly the same, so I kept them as separate bugs:
Vic Peeters commented
Perhaps it is working for new projects. For existing projects it is still a disaster. Preview stucks or gives a black screen. When i tried to render, i got a render error, with the error code: -1609620695
The latest update to After Effects should resolve this issue. Please make sure to try this with the latest patch released earlier this week.
@Danny GS If dynamic link is required, which it is in the workflow you described, this is not yet fixed and that there is an upcoming AE update to fix it.
Dany GS commented
This issue was not completely solved with the patch, if you import an AE project to Premiere Pro and use the master setting to modify the text, it will change to a default font, and nothing can be done to use the right font.
i already made some test from adobe font
and personal font and other font from different sources
premiere always replace the font with animation from after effect by the default system font
Big trouble for us and big trouble in workflow
the later update didn't resolve anything on that subject
and ??? somnole check that there is no more Ctrl Z ???? is it a joke ???
I'm very excited to let y'all know that the patch is ready for you! If you don't see the update for 13.0.1 in your CC App, use the hamburger menu and select "Check for App Updates" to trigger the availability of the new version.
I do want to note that this will resolve issue for Mogrts made in older versions of AE, except for Mogrts that require Dynamic Link. After Effects did not release an emergency patch in tandem so those will be resolved in the next patch.
Thank you for all of your patience!
I too am having this issue. I drag my MoGraph template into the timeline, and it displays with the correct typeface. As soon as I click the template to edit it the typeface changes to the default typeface (Myriad).
Those still working with 2018 in the office are fine.
Having issues using Gotham font set... all styles. Had to convert all projects to current CC'19 which made replacing linked sequences a pain but I got it working.
Also having this issue with:
only getting Semibold- and none of the other previously installed fonts - so all my subtitles need to be recreated.
Dacia Saenz, I have complete projects already built out with my previous custom Mogrt templates (using a locally stored font, not an Adobe font) that have deadlines on them. I don't have the time to go back through and create every graphic using a new version of my Mogrt. This is really frustrated and unprofessional to release a new version to improve workflows but it ends up harming my career.
I'm having the same issues as well, ever since I upgraded to Premiere Pro 2019 CC. Even though I have the Adobe type fonts (Bebas Neue and Source Sans Pro, for example) that match the Essential Graphics template, this new Premiere Pro version doesn't recognize them after I keep deactivating/uninstalling and reinstalling/reactivating them. I didn't have this issue with 2018 version and I created multiple videos with the "Bold"-labeled Essential Graphics templates with ease beforehand.
So sorry for the issues you are seeing and thank you for raising it to us. Would you mind trying a workaround for me to see if we can at least temporarily resolve your issue?
1. Launch the latest version of AE (16.0)
2. Go to Menu Bar and select File > Open
3. Choose your Mogrt
4. You will be prompted to select a folder to unpack the Mogrt to, please choose your location on disk
5. This will open the .AEP up
6. Open the Essential Graphics Panel and re-export the Mogrt. (save to Local Templates Folder)
7. Launch PR and add the newly exported Mogrt to a sequence
We have had success with the correct font displaying when re-exported from the most recent release of AE. Lemme know if you see the results that you need to move forward.
Hope this helps,