Losing render files
Just gonna start posting about this as often as I can until it's fixed. There's many many complaints about this in the forums. If you need more details on what the problem is, just read any of them.
A professional editing program should NOT be losing render files. Please fix it.
If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.
Dustin Glendinning commented
Another day, another post that I CANNOT get audio waveforms to stay up in my timeline. Multicam clips, regular clips, whatever. Purged cache, moved cache location, restarted machine, upgraded versions, last thing to try is a new NLE.
Jack Allen commented
Still an issue yet to be fixed. Moving or altering a single clip can turn a whole green timeline yellow as well. I'm lucky to get smooth playback in 1/4 resolution.
Jacob Paul commented
Current workaround is to cancel your Adobe subscription and use software from a different company. This is "Actionable" and Adobe has had 5+ years to fix it. We've been paying Adobe to sit on their hands for years.
Jack Mundy commented
Experiencing the same issue. Render a timeline, all green then save and close PPro and on reopening the timeline is red and yellow again. The render files still exist in their render folder but the connection is lost. I'm using BRAW footage which I suspect is the issue. I am using the latest version of the BM BRAW plugin - Blackmagic RAW 2.3 Someone please help!
paul wedel commented
Still happening in PP22. Send help. I'm missing my 5pm deadline bc of this. I know Adobe, you're letting your user-base test your software, and here we are telling you it's an issue. For nearly 4 years!
Here are the steps to reproduce in a professional environment:
1) Render a timeline on one machine.
2) Close PP.
3) Open same project on another computer connected to the main server.
Sina Taherkhani commented
Adobe please sort this out
Scott Crozier commented
@Jason I feel your pain and @Adobe open this again it's still happening and we can provide step by step problems its extremely common and reproducible if you have any sort of dynamic link in the project.
Jason Yablon commented
I really don't think Premiere is professional quality anymore. I can't edit anything without running into a new broken issue.
-Currently I cannot import an AE file as 'it needs to be 2022 version'. Both programs are up to date.
-Another project forgets where proxies are saved every single time I open it.
-Program crashes frequently
-I'm convinced save workspace actually means delete as I am forever having to make a new one.
-Media encoder often fails to export or exports missing media card if there's an After FX sequence
-Exports stall and don't export
-Thumbnails have to re-render every F****** time you touch anything. Absolutely pain when you want to quickly find a new clip.
Adobe doesn't care anymore about creating a halfway decent product since switching to CC. The only thing holding me back from going 100% to Resolve is I create a lot of Motion Graphics.
Although dynamic link is such a pain that it might actually be easier to export everything individually.
Robert Root commented
I'm losing renders in PR2021 after saving and closing my project as well.
Abobe customer support is about the worst option in my opinion.
I had another major problem with Premiere recently and it took two days of phone calls for them to even acknowledge I had a (group) license that qualified for support. After that, their follow up was in an email offering support at around 10pm in the evening.
So frustrating to be working with a product that has gotten worse with every new release.
Adobe obviously doesn't care.
Jacob Paul commented
It's gotten worse with every update to the point where it's frequently losing render files while the project is still open, sometimes immediately after rendering them. This was requested back in 2018. Plenty of people have provided step-by-step instructions on how to reproduce the problem since then. Can we expect this to be addressed, ever?
I've been paying Adobe hundreds of dollars a year for years just to waste my time while they cripple their software more and more with every new release. I'm still encountering a lot of the same bugs I was with cc2014.
George Ericson commented
I'm experiencing the same thing. This is costing professionals money and time. If Adobe does not think this is worth their attention, perhaps a class-action lawsuit is required to have them fix this. It's sad, but with some corporations, class-action is the only way to get results. Any lawyers in this group?
Christopher Chan commented
I'm also having this issue. Spent 15 hours rendering a preview and it's lost after I re-opened PP.
PP v22.1.1 (Build 72)
Mac OS v12.1 (Monterey)
SIMON COHEN commented
I don't even have to close premiere to lose rendering, as soon as its rendered it loses it straight after.
SIMON COHEN commented
contact support? There is no support anymore show me where the support is buried deep within the Adobe site.
Gregory Fontain commented
December 2021 and still no help from Adobe. Fix this issue this is costing me so much time!!!
Brad Jones commented
Another user here having this issue. Multiple sequences all lose their green render bars on every restart. Very frustrating. Same issues with render preview files still sitting on my drive. All types of renders are affected: Titles, fx, layered shots, regular footage that is yellow in the timeline.
My step-by-step guide for the admin is: 1. Render something to get a green bar. 2. Close PP. 3. Reopen PP and the green bar is no longer there.
Some advice on how to try and fix this would be great.
--UPDATE-- I opened PP, to the startup screen (no project open) and Edit->Preferences->Media Cache and cleared all. I also deleted all existing render files directly from Explorer. This worked for me.
--UPDATE-- Well, it worked once. But then next time it didn't.
rud laga commented
Have same problems of render that don't come back after re open project. My solution is to check un check eye button in timeline panel and render are back! for some other (who are not come back) i have to go in panel effects and activate deactivate effects (stabilize or mocha) for render file come back.....hope that help some users.
Jeff Schaap commented
I can't understand why this thread was closed... August 20201 and this issue persists, even in the latest version and with simple things like straight video clips (not dynamically linked items). I can definitely reproduce it as a I see it on a daily basis. I see that others below have already documented it via screen recordings. The community needs a response on this issue.
duga dugadid commented
Still a massive time wasting, cpu wasting, electricity wasting bug 9 years on and not a peep from Adobe, and they are fully aware of this. Further they banned voting on this comment to ensure the bug continues. The worst developers ever. I'm moving to davinci.
Julian Rivera commented
this issue is still present and is incredibly frustrating.