"Sequence Audio Doesn't Play After Opening A Project Unless You Solo and Unsolo A Track"
This is NOT "COMPLETED". The problem still persists with this latest build. Please, please get this thing sorted. This program is becoming worse than useless for professionals.
Danielle Hobert commented
Still an issue. Just updated to latest version of Premiere (12.1.2) and I had NEVER had this issue before on any previous version of Premiere, but I do now. Yes, solo-ing a track and then unsoloing it seems to resolve it, but it's definitely not fixed.
Henry McLaren commented
Thanks Reg. I will do. Regards, Henry.
Henry - if you (or others) are still encountering issues outside of this specific issue, I encourage you to log them or up-vote those issues already logged here. If you have more info on issues where it can help us reproduce them in-house, we would appreciate it.
Henry McLaren commented
Thanks Reg, but V12.1.2 has introduced further audio problems too, as previously reported by others on this forum. Distortion and audio clips not playing at correct speed. This is driving me mad. I have been working on a feature film for six years and cannot now complete until these issues are dealt with. Please, please get these audio issues sorted once and for all.
In case people are still experiencing the v12.1.1 Audio Bug in a current project with our most recent update V12.1.2, here's an official post to help clarify what's happening and how to fix the v12.1.1 project.
V12.1.1 UI Audio Bug
The issue could occur when an audio track was muted in a sequence and then the v12.1.1 project was saved and closed. When you reopened the project, the UI for the sequence no longer showed the audio track as being muted as the UI reset the toggle to show it as on. When a user would play back the sequence , not all of the audio tracks would appear to play causing them to possibly think it was a caching issue or codec related issue. Premiere was actually playing the sequence back correctly as those tracks were muted from the previous save state but the UI bug caused the issue where there was no indication that the track was muted.
Solution: (the Fix)
Once a v12.1.1 project shows this UI behavior it needs to be corrected and resaved. **Note** v12.1.2 will not correct this issue simply by opening the project in V12.1.2 .
You need to follow these steps to repair the project.
1. Toggle the Solo button on/off and the Audio track will correct the playback state. To keep it simple, Solo/Unsolo each audio track.
2. Playback the Sequence to insure that all audio tracks can be heard and monitored.
3. Save the Project
4. Quit Premiere Pro
5. Relaunch and issue should now be fixed.
As stated, the fix for this issue is included in the recent update, v12.1.2. This update keeps the UI bug from occurring so the user should not run into the issue again.
THIS. THIS Is the most annoying"new feature" of Premiere Pro. Not only does this stop playing in Premiere but it also doesn't export the audio. HOURS have been wasted - probably not just by ourselves but by people over all over the world with this bug. I even now have it so that the audio is playing in Premiere but doesn't export it. I don't understand how Adobe have broken this, Premiere has been around for years and years and yet somehow they break one of the main features of the programme. What's the point of paying for professional editing software that just decides not to play the audio. The fact that this bug has been round since April and Adobe haven't fixed is also just embarrassing.
Also, if youre not hearing the audio in the timeline (though you can see the waveform) it will export without the audio
This is still a problem for me as well -- even just switching tabs and coming back to the project this issue resurfaces.
Yes, this has been an annoyance since the April release. It would be nice to know what actually causes this problem - type of media, a bug, etc.
Adobe made it even worse in 12.1.2. Now almost every time I open PPro, I have no sound, and solo-unsolo trick doesn't seem to work anymore. I have to completely restart Premiere to get sound again. Some times I have to restart 2 or 3 times. It's even worse on Mac.
I've tried everything.
1. Dump Premiere settings
2. Clean media cache
Thanks Adobe for providing a "PRO" NLE software, in which you have to visualize sound!
This bug is a serious annoyance. The solo/unsolo works sometimes. I just copy/pasted some clips within the same sequence and lost audio on everything in the sequence. Solo/Unsolo in the sequence did not work this time. I had to open the clip in the audio mixer and there track 2 solo option was selected; even though track 2 would not play back in the sequence. Once I a deselected solo in the Clip Mixer window all audio came back. This issue has persisted over the last couple version of premiere pro. There is no rhyme or reason for the issue or the fix which makes it very concerning.
Jarle Leirpoll commented
Projects that had this problem need to be re-saved in a working state in the new version. For those of you who think the problem is solved, try this:
1. Open a project that has the problem.
2. Do the solo/unsolo routine
3. Save (or Save As) and quit.
4. Open project again.
Is the problem still there?
Franklin Nin commented
I fully agree, absolutely ridiculous, having this issue... I just sat with a client and needed to explain that to him, that THIS is my main "professional" software, I'm using, and I need to SOLO one track, before listening to any... Please fix that now!
Erik Díaz commented
Today I've updated to 12.1.2 in the hope this issue where fixed, but it is not. I opened a project with 6 audio tracks and only one track was playing audio, I had to solo and unsolo a track to get the 6 tracks playing together.