Alt+scrolling too fast (to zoom out of the timeline) will punch you into maximum zoom
This is really annoying when I'm trying to edit fast. I'll zoom in to make a specific cut, then attempt to zoom out quickly and suddenly I'm at the maximum zoom on the timeline. Then I have to intentionally scroll slower...
Joe White commented
Thanks so much, Tuukka Toivanen!
Adobe should mark this as the official solution (at least until they can fix it, but I have a feeling it's more of an issue with Logitech than Adobe).
Alessa Schummer commented
Tuukka Toivanen YOUR SOLUTION IS MY SALVATION! I LOVE YOU SO MUCH! THANK YOU!
Marius Flucht commented
Yeah, so It still feels clunky in August 2021. What's up, Adobe?
Tuukka Toivanen commented
I'm also a Logitech MX Master 3 mouse user on Mac, and experiencing this same issue; When I try to zoom out quickly, the zoom level suddenly goes all the way IN, which is the exact opposite of what I'm trying to do. Very annoying.
But hey, I found a solution. For us Logitech mouse users that have the Logi Options app installed anyway. Inside that app it's possible to set app specific settings for your mouse. I set the mouse scrolling speed slider to around 10 % for Premiere Pro and now the scroll zoom works fine. I did some testing, and it seems that the issue starts to appear at around 20 % speed and faster, so if you just stick to speeds less than that, you should be fine.
Now you might be thinking that under 20 % means snail speed, but actually the speed is just perfect, for me anyway. So go ahead and try it out if you're a Logitech user as well. And if you aren't, find out if there's an app to control your mouse settings app-specifically. So there's your workaround until Adobe has the time to dive into this issue.
Frederik Müller commented
I noticed this problem when I switched to a Logitech MX Master 3 mouse on MacOS. I don't think I ever encountered it using the Apple Magic Mouse. This issue is extremely frustrating and makes the combination of MX Master and Premiere Pro on Mac borderline unusable. Given that the MX Master is a very popular choice and it's happening to other users, this issue should be fixed asap.
Joey D commented
This is still an issue and it's extremely annoying. When is it going to be fixed? This bug has been in the program for years.
André Menezes commented
The best solution is either Apple or Adobe fix this issue.
I'll try and tell my clients I have to work a bit slower because the software I use requires that I "operate with care" and do things such as scroll out really carefully every time.
I mean, why even bother buying a high end computer?
Annika Karlsson commented
Seem to work better if scroll speed is lowered in system settings on my Mac. I usually have scroll speed turned up though.
Graphics06 IMG commented
This is not operator error. It seems like it might be a bug on the Mac because I've seen youtube videos where this is working perfectly on the PC.
To be clear this happens when I am using the Alt-Button and the scroll wheel on my MX Master mouse. I am scrolling down in an attempt to zoom the time line out, after zooming out two or three levels the zoom level snaps to a frame level zoom.
This type of zooming works with the same mouse setup and computer in After Effects.
Tohyama Leo commented
I have the same issue here and it is super annoying. It wasn't happening before aI guess...
Michael Rogowski commented
You've misunderstood I think, this is not an "operator care" issue.
I'm scrolling to zoom OUT and get a wider view of the timeline. This works as intended when you scroll slowly.
If you scroll too fast, it will glitch and set you at the frame-level timeline view, which is exactly the opposite of where I want it to go.
Jim Simon commented
Change this and how many people will then complain about how slow it goes?
The best solution here is operator care.