Create a beta testing community so the rest of us don't have to drown in bugs
I'm bored of this software being absolutely riddled with bugs now.
Why don't you start testing features before releasing them?
You do? Test them more.
Or create a community of beta testers who are expecting bug-ridden software, and don't charge them the monthly subscription you're charging me.
Greyed out search filter
Unclickable clips in Audio panner view
Vignette keyframe bug
Broken waveforms in source pane / timeline
Crash moving 'brush position' in 'Write-on' effect
I’m gonna close this thread as this is in many ways non-actionable feedback.
For one thing, there’s a beta testing community, and it is large and active. Which addresses the subject line.
As for the bugs listed in the comments: it’s ideal to pick one topic and add detail to it (or vote on something that’s already described like is the case for all the bugs listed here).
On a general note: I appreciate the sentiment, and there’s already a plan in motion to shift towards more investment in stability and performance.
Bugs addressed with 12.1. and 12.1.1 are listed here:
A 12.1.2 release is in the works and will address a large number of concerns raised here on user voice and on the forums.
As always, thanks for the candid feedback. Keep it coming.
Roger Averdahl commented
I still think Adobe should loosen up and make it as easy to apply to testing as it is with Microsoft applications with Microsoft Insider. Anyone can easily apply from within the application. This is a very good way to reach out to the masses and the ones that are dedicated to find and help out to fix bugs.
Adobe must realize that the landscape and user patterns has changed dramatically since 2008.
Since the social media explosion the activity on the betas did go way down, so with all respect, i doubt that the Premiere Pro beta is "..large and active". Large, maybe. Active, not so...
And, don´t forget that employees from Adobe must be active on those forums as well. Since they are not, the testers become un-active as well. Catch22.
If it is active, not so much bugs would have slipped through. It´s amazing that the QC team didn´t cath them either.
James Kolb commented
Beta test, not pre-alpha test. The subscriber base are the beta testers. And yes we will keep our “non-actionable feedback” coming. Especially since Adobe plans on keeping its non-actionable devs.
Patrick I appreciate how Adobe are making an effort but I'd love to know how your large and active beta testing community failed to notice the search bar issue and the audio track issue which HUNDREDS of your customers experienced on day one of the update, not to mention the accompanying flavor of the month bugs. From a customer POV Adobe isn't showing itself to be very customer focused.
@ Patrick Impossible to underestimate how aggravated users are! In my small area alone we have 23 licensees, all living in dread that the next update will continue the trend and introduce more bugs than it fixes. Obviously we are taking a serious look at alternate products to extract ourselves out of this mess.
Minlian Naulak commented
Right now its Premiere Bugs Pro. Its been already three months and they still couldn’t solve those **** bugs
I have to admit that I have only experienced bugs in the manner of point 4 and 6. I think this depends on differing workflows and different type work. BUT the I absolutly and 110% agree with the title of this threat because I could write myself a good list of bugs - newer and older once - which have been striking my way many times.
I think a PRO software should be many things. But reliability should be one of the "top" features. And that is something I miss in the in many Versions of Adobe Premiere PRO(?) and even more in Premiere PRO(?) for Teams. Sorry I have to say this.
David Armstrong commented
I've given up on Adobe Premiere after bug, after bug, required me to change my workflow until it was convoluted mess, and even then, still encountered bugs.
The only thing that was stopping me from using something else sooner, was my lack of awareness for better options.
Good news, they exist.
Despite being software I'd never used before, I was able to achieve more in a couple of days with the FREE version of DaVinci Resolve, than I was able to achieve in weeks with Adobe Premiere Pro which I'm forking out money for.
David Willis commented
Unfortunately this is the way of the world these days. All the big tech companies have learned that they can cut costs by beta testing on their users without any significant attrition. I'm as sick as anybody of Adobe/MS/Apple/Google products crashing, glitching and otherwise wasting my time EVERY SINGLE DAY but what're we to do? Stop using their products? They know we won't. In many cases we can't. The best we can do is grit our teeth and try to find a happy place.
Marcus Koch commented
#1) Pay people for BETA testing!
#2) Give customers a right for subsequent improvement. If a reported bug is not fixed in 2 weeks the reporting customers gets a discount on her/his subscription until the bug is fixed. This would boost stability tremendously.
I have lost month of my time (unpaid) that also affected my health, because of constant bugs in Premiere that prevented me to finish projects!
Roger Averdahl commented
They have a beta program as already noted, but Adobe could change it to mimic Microsofts approach, iow an Insider program. Bug fixes goes first out to the people that are in this Insider program and critical bugs can be correected before they hit the masses.
It do seems that the beta testers dedication is on a downhill path since so many bugs that one discover within one hour is released to the customers. It wasn´t as bad some years ago. It seems like Adobe needs to adress this issue so the paying customers get what they pay for, a stable and as-bug-free-as-possible application.
And, don´t add features for the sake of it, features few people even ask for. Make existing features work.
Jim Simon commented
Adobe already has a beta test program.
Oh my god. This post. <3