How can we improve Premiere Pro?

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audio hardware

Please add default audio output to match window system audio output devices options.

That will be useful for some users like me. when I switch my audio output devices on windows, PR will use the same device for audio output.

win 10, PR CC2018 v12.0.1

53 votes
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xmanchai shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →
In Progress  ·  AdminDurin G (Adobe) (Product Manager, Adobe Audio, Adobe DVA) responded  · 

We’re currently working on an implementation for this on Windows that closely matches the MacOS feature introduced last year. When complete, the first-launch default audio device should match the Windows System Default device for input and output. As Windows recognizes changes to the default audio device, the Adobe applications should update to match. You’ll still be able to override this behavior by selecting specific audio devices in the preferences, but should largely avoid the “Audio devices have changed” messages and setup confusion.

Please stay tuned. I expect to see this in the public beta builds soon, and any early feedback we can get will help speed this to the main release.

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19 comments

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  • Matt Stegner commented  ·   ·  Flag as inappropriate

    "Wait--I'm on Mac OS and this still happens. There's a fix?"
    You're holding it wrong. (that is an old iPhone joke that maybe only I remember)

    Open "Preferences>Audio Hardware..." and in both the Default Input and Default Output dropdown select "System Default". Now Premiere/Audition/AME/Rush/After Effects will use the Mac OS audio device that is default, and switch the device when the OS switches.

  • Andrew Reuter commented  ·   ·  Flag as inappropriate

    This also has my support! Glad it's fixed on Mac, but please don't think that this isn't also useful on Windows. I edit whenever I have time to work it in during my day while doing other things, and naturally shut off my Bluetooth headset to save battery when I'm not using it. That means that every time I have a few moments to edit, I have to restart Premiere to get the headset to work. This is an earflick with measurable time lost (reloading program, figuring out where you left off, etc.)

    Looking forward to the fix. Thanks for your work!

  • Lasse Gjertsen commented  ·   ·  Flag as inappropriate

    This missing feature is driving me crazy. Most times I have to restart the **** software because changing the output mutes the audio, i.e IT'S NOT WORKING! Come on and fix this already!

  • Jefte Campos commented  ·   ·  Flag as inappropriate

    Intuitive Audio hardware features that let Premiere connect to external audio interface, ect... automatically.

  • Matt Stegner commented  ·   ·  Flag as inappropriate

    Have you installed the NDI driver? Please check that "Preferences>Playback>Audio Device..." is set to 'Adobe Desktop Audio'.

  • 희주 진 commented  ·   ·  Flag as inappropriate

    The audio system is not heard. Other files and sites on the device sound fine, but only this application does not produce sound. I also have a picture of the error notification window.

  • Björn Falk commented  ·   ·  Flag as inappropriate

    Hey, i encountered a bug with the premiere pro settings for the audio devices.

    I often switch between devices in windows.
    Playing a game, using the headphones, changing to the speakers for a video, than changing to steam streaming speakers for playing games in the living room.

    When you change the default audio device in windows "Settings -> Sound -> Audio Device", while adobe premiere pro cc is open, it totally bugs the selected audio device list.

    My standard device in premiere are my speakers. If i change my windows device, and play the video in premiere pro, the sound comes from my vr headset. If i change the speakers to the headphones in premiere pro, the sound comes from the speakers.

    If i restart premiere, the bug is gone.

    My video should make it clear, what the problem is.
    In 100% of my trys it was reproduceable.

  • R S commented  ·   ·  Flag as inappropriate

    Currently to set up playback, the user needs to go through 3 Preferences Categories:
    - Playback
    - Audio
    - Audio Hardware

    I think probably most users think of "playback" as video and audio happening together, and it would be nice to be able to set that up in one place with meaningful choices. In other words, it should answer the question: "On what device am I going to see this and hear this?"

    The idea that I have to "enable mercury transmit" to see video playback maybe made sense to someone at some point, but now really I just want to be able to set which monitor to use for full screen playback. The techspeak doesn't help here.

    Likewise, what you're doing in the "Audio Hardware" tab is essentially setting up the options for "Adobe Desktop Audio" which can then be chosen as an option in the "Playback" tab. This is overcomplicating what should be a simple option of choosing which audio hardware to use for playback - calling this "Adobe Desktop Audio" is more techspeak. To be clear - why am I choosing "Adobe Desktop Audio" instead of directly choosing audio hardware (which can be configured as needed).

    Nomenclature varies from "playback" to "transmit" to "output" to "device". These all refer to the same thing: choosing an device for playback on either a computer screen, (video) interface hardware or audio hardware. This all needs to be cleaned up in a rational way, ideally in one preferences tab.

    Finally - why is "Adobe DV" a built-in option in 2020?

  • AndyC commented  ·   ·  Flag as inappropriate

    Additional information:

    I managed to get "Blackmagic Playback" to stick as the Audio Device by setting it, leaving Preferences, (at which point the sequence won't play), then opening a different sequence. This all then works as it should until you leave the project. When you come back in it often reverts back to "Adobe Desktop Audio". Sometimes it works, but not for long. You notice the A/V sync has gone out and when tested the audio is some 7 frames behind the picture. Checking in Preferences once again "Adobe Desktop Audio" has magically been selected.

  • AndyC commented  ·   ·  Flag as inappropriate

    Preferences/Playback/Audio Device:
    Select something other than "Adobe Desktop Audio", such as Blackmagic Playback, and hit OK to leave settings. Playback via Blackmagic then doesn't work and returning to Preferences has "Adobe Desktop Audio" selected again. This means that you can't use 'offsets' in the same panel to make your monitoring in sync.

    Tested with several Blackmagic drivers - always the same result.
    Re-tested with cc2019 and everything works fine.

  • Alex Kartman commented  ·   ·  Flag as inappropriate

    When attempting to edit, there is no output audio during playback. Levels appear in all meters across Premiere, and I have Audio Hardware set to Built-in Output. Going one step deeper into the computer settings for the audio, I am able to hear a speaker test on L & R channels.

    I do have a second monitor (a LG TV) run off the computer and mapping audio to this location does NOT work either. Finally headphones do not have any audio playback when mapped and plugged in.

    Audio works from other apps and playback sources (Youtube, VLC, Safari, etc.) on all these devices, except for Premiere.

    How can I get audio playback?

  • Aaron Owen commented  ·   ·  Flag as inappropriate

    Plus one for putting back a "built in" audio output that follows the system prefs. This used to be available and worked really nicely. Put it back.

  • Sam Garfield commented  ·   ·  Flag as inappropriate

    Audio output selection in Premiere does not behave at all for me. It sometimes works, sometimes picks a random output, sometimes stops producing sound anywhere. Restarting Premiere usually fixes it but it's pretty annoying.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I can't get audio to output after loading a project in 2018 unless I solo and then un-solo one of the tracks.

  • Ben C commented  ·   ·  Flag as inappropriate

    Also experiencing this issue. Would be very helpful if Premiere & Audition would follow the Windows selected playback device, unless selected otherwise. Can often end up in a situation where I cannot get audio out of the device selected in Premiere until restarting Premiere

  • xmanchai commented  ·   ·  Flag as inappropriate

    There is a bug in Audio hardware on my computer. I have 3 audio outputs, say #1, #2 and #3, on my computer.

    eg. PR audio default output is set to #1 and I switch my computer audio output from #2 to #3, PR is no longer output audio on #1 instead, it outputs to other destination.

    It looks like when PR is opened, if i switch any audio output device on windows, it will mess up PR default audio output mapping.

    win 10, PR CC2018 v12.0.1

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