Clips randomly go offline in 12.1.1 and won't reconnect
The latest version of Premiere is causing random clips in my project to go offline, and when I try to relink them it won't connect to the original files, saying they don't contain video or something, and to relink will permanently delete the clips from the project. Major bug with no workaround, please fix!
Peter D. Marsay commented
I thought this was fixed in the new release (12.1.2) but alas it has happened again, please help Adobe!
Malcolm Wright commented
That's terrifying James. I just did the replacements like you did, gritting my teeth through it, but it is so scary to know that at any moment, firing up a project might reveal a much larger loss of clips. One that would make it impossible to meet a high stakes deadline for a feature film. It would be irresponsible of me to continue using Premiere under the circumstances.
Though I'm in my mid 40's and the last thing I want to do is learn another editing package, I'm moving to Resolve.
Had this happen several times recently on different projects on different machines (all MacPros), tried the suggested work arounds with no luck. Some threads suggest this is to do with certain audio/video codecs that are no longer supported, but in our case it certainly isn't.
In the most recent case today several clips from one bin, which are .mov files straight out of camera (Panasonic GH4), dropped offline mid session after having worked fine up until that point and can't be reconnected without deleting all the clip references, other clips in the same bin from the same source with the same codec are still working fine.
These clips are used many times in multiple deliverables created by several editors so there is no way I can relink and then replace all the use instances. It seems the only way around this is to replace each clip individually, not out of the question in todays case where it is 10-15 clips, but in other projects we have seen this happen with literally hundreds of clips across multiple bins.
This bug is costing is significant man hours and missed deadlines. Please look into this.
Went through this too. Lost a whole day trying to find a solution - none of the online suggestions of deleting cache, renaming files before relinking them, etc... - worked.
Finally had to spend another two hours recreating the media, and manually replacing the unlinked clips on the timeline.
I will be moving to Resolve after this project. Too many problems with Premiere over the years that have not been resolved by Adobe.