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my mouse disappears when using lumetri in premiere pro cc 2018

BUG: my mouse disappears when using lumetri in premiere pro cc 2018

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  • Rylan Elliott commented  ·   ·  Flag as inappropriate

    Yep, this bug just started happening to me as well while I was subtitling a video. I think it's because I just started using a custom workspace, but I still haven't found a fix. I am also using two monitors as some of the other users who have reported this bug are pointing out. Hopefully this finally gets fixed soon.

  • Steve Young commented  ·   ·  Flag as inappropriate

    I'm using two screens, one for Premiere and one for other windows (File Explorer etc).
    Every so often, my cursor will vanish when I mouse over the active Premiere window. If I move the cursor to the other screen it works normally. If I swap screens, move Premiere to the other screen, the problem persists with Premiere but the cursor comes back on the native Windows parts of the screen.
    The only way to get the cursor to display properly over Premiere is to quit the program and re-launch it. (I tried rebooting my computer several times, but it doesn't prevent the problem from reoccurring again at some seemingly random time in the future).
    Win 10 Pro 64-bit
    Version 1903
    OS Build 18362.418
    NVIDIA Quadro K4000 Driver 26.21.14.3170 Updated 7/24/2019

  • Brad commented  ·   ·  Flag as inappropriate

    My mouse pointer disappears randomly. I can't find a rhyme or reason as to why. Just for fun, I suppose.

    Windows 10 Pro Version 1809 OS Build 17763.503
    Premiere Pro 13.1 Magician
    Logitech M500 Corded Mouse
    Microsoft HID Compliant Mouse Driver

  • Mark commented  ·   ·  Flag as inappropriate

    It's happening to me every time I try to add captions. I just rebooted my system, and it happened immediately after I started adjusting the caption in my timeline. Windows 10 Pro v1803, Premiere Pro 13.1. Intel Core i7, 16 GB RAM.

  • Wanga commented  ·   ·  Flag as inappropriate

    Yep - mouse disappears all the time in Premiere... needs a fix - sick of closing down and opening again.

  • Anonymous commented  ·   ·  Flag as inappropriate

    it happened to me mid project it was fine but i started working with my keyframe markers in the sound section of the time line and it disappeared.. its still there as it highlights items on the screen but i cant see it. the mouse is working fine in illustrator and other progrograms

  • Anonymous commented  ·   ·  Flag as inappropriate

    Yeah same issue, only just downloaded this for the 7 day trial and it's not going great.. happened 3 times in an hour

  • stewart commented  ·   ·  Flag as inappropriate

    I've had this happen for a few years now - Adobe are aware, its all over the forum. No fixes yet!
    Reports go back to 2014 from a quick look on the forums

  • Sami Succar commented  ·   ·  Flag as inappropriate

    Having the same issue here. Nothing special happened before this bug started taking place. Every single time I switch workspaces, the mouse cursor disappears.

  • Alexander Winger commented  ·   ·  Flag as inappropriate

    Premiere Pro CC 2019 - all drivers and Windows 10 up to date. My mouse keeps dissapearing while typing/adding (open) captions.

  • B commented  ·   ·  Flag as inappropriate

    Me too my mouse keeps disappearing... im upto date windows 10...

  • Anonymous commented  ·   ·  Flag as inappropriate

    Have the same problem. Have yet to see it in Mac OS, only my Windows 10 machine. Will there ever be a fix?

  • Divya Raghuram commented  ·   ·  Flag as inappropriate

    Mouse cursor disappears while editing markers on an audio clip. Had to set down several times. Tried restarting premier pro. Is fine for a bit, then the same thing happens. Seems like this problem has been there past two years going by the comments thread. Help Adobe!

  • Jim Merkel commented  ·   ·  Flag as inappropriate

    Just happened to me. Working with closed captions and lost the mouse. Can get it back in other applications but as soon as I click back into PP it is gone. Macbook Pro and the most recent PP.

  • Ben commented  ·   ·  Flag as inappropriate

    It's not just Lumetri that causes the mouse to disappear. It seems to happen to some people an not to others, I work at a place with 12 editors and half of them are having this issue where the mouse disappears for some reason. The mouse works fine, it's still there under Premiere working like a charm in Finder and every other application. ADOBE, PLEASE FIX THIS!!!

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