[BUG] Error Upon Uploading/Publishing to YouTube
Summary:
Premiere Pro CC will not upload/publish the video to YouTube after encoding has completed, but instead throws an error about "invalid credentials".
Steps to Reproduce:
Open the Export Settings window and click the "Publish" tab. Check the box next to "YouTube" and login using your credentials. Click "Export" and wait for the video to finish encoding. After encoding has completed, Premiere Pro will attempt to upload/publish the video to YouTube and encounter a fatal error.
Expected Results:
The video is uploaded/published to YouTube after encoding has finished
Actual Results:
Premiere Pro finishes encoding and upon moving on to upload/publish to YouTube, encounters an error citing:
YouTube - {
"error": {
"errors": [
{
"domain": "global",
"reason": "authError",
"message": "Invalid Credentials",
"locationType": "header",
"location": "Authorization"
}
],
"code": 401,
"message": "Invalid Credentials"
}
}
Attempted Troubleshooting:
After exhausting my own efforts, I have contacted Adobe Support only to be met with the suggestion to export with Premiere Pro and then upload/publish to YouTube using YouTube's web interface.
I have tried several clean installs of Adobe Premiere Pro CC, but have so far only been able to resolve this issue on one of my computers after the third clean install. The success rate seems to increase proportional to the shortness of the video in question. Longer videos tend to produce this issue most frequently; sometimes shorter videos (<5-10m) upload just fine.
Further Information:
https://forums.adobe.com/thread/2437224
https://forums.adobe.com/thread/2419351
Clay A
shared this idea
13 comments
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Paul Gonzales
commented
July 25th - just ran into this issue. Has anyone figured out a workaround while we wait on Adobe to fix the issue?
Here's the error from my AMEEncodingLog:
07/25/2021 04:25:06 PM : YouTube(WARNING) - Thumbnail couldn't be added. Error: The authenticated user doesn't have permissions to upload and set custom video thumbnails.
I wonder if there's something I need to do on the YouTube side of things to give permission to upload and set custom video thumbnails.
Thoughts?
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Darek Markiewicz
commented
Still an issue! May 29th, 2021. Come on Adobe Support team!
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Greg Downing
commented
Still hitting this issue Nov 2020. I am not adding custom thumbnails. This was going to make this job with a tone of uploads so easy, I got tricked by having this work on my small test.
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Scottie Turner
commented
uploading 1080p 6 minute video. i'm thinking because of my custom thumbnail, i was reading and somenone else had the same issue, i always post with custom made thumbnails though. Always sucks when your working on a video for like 2.5 - 3 hrs & it wont upload :))) really sucks
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SYED REAZ
commented
The problem is that the Adobe's IT team is located in a remote village in India, go figure.
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Brian Peters
commented
This is exactly what happed to us yesterday using premiere 13 (not pro)
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John Pooley
commented
Threads:
https://community.adobe.com/t5/premiere-pro/when-will-authorizing-premiere-to-youtube-working-again/m-p/10792854
https://community.adobe.com/t5/premiere-pro/cannot-publish-to-youtube-sign-in-with-google-temporarily-disabled-for-this-app/m-p/10792284
https://community.adobe.com/t5/premiere-pro/connecting-prem-pro-to-youtube/m-p/10788703#M241369 -
Parker
commented
You cannot upload a video to Youtube with a custom thumbnail unless you are certified by Youtube to do so. Try deselcting a custom thumbnail (no thumbnail) and try again. This solved it for me.
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Angela Auguste
commented
I just experienced this problem . I was trying to upload a short 1 minute video and was logged into Youtube for Premeire to tell me that there was a publishing error
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Derek West
commented
Guess they still haven't fixed it. I get the exact same problem with the exact same error message.
Guess Adobe already has our money and they don't give a rip about fixing this issue. -
Anonymous
commented
Has anyone solved this. I get exactly the same error and am working with very long video files (6+ hours). From now on I will export locally then upload to youtube via their tools but the workflow would be much better if AE / PP worked as they are designed to.
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P Enright
commented
This is exactly my experience as well. Often works with short 3 minute videos but fails every time when I try to render a 20 minute 4K 60 fps video, especially when the render takes a few hours to complete before the upload attempt to YouTube. Please fix....
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Anonymous
commented
This is exactly what I am experiencing. This is the second time it has happened in exactly two attempts to upload videos.