Premiere Pro12.1 updated audio is sometimes played without sound, but once turned off and then you can hear audio, sometimes unstable audio
Premiere Pro12.1 updated audio is sometimes played without sound, but once turned off and then you can hear audio, sometimes unstable audio playback
bao
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31 comments
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Matt Stegner
commented
Hi all, Matt from the Premiere team here. This is a pretty old issue, and also kind of scattered. The original post isn't super clear, and there has been a lot of people adding onto the thread over the last while (I just found it myself).
A couple things I have noticed trying to read through and grok from the tread.
1. The Solo issue is long time fixed now. The bug that caused the issue was fixed, but old session, if they have never been updated, can show the behavior, though this is going to be increasing rare. The tracks are marked as muted in the project file, once you open, solo, then save, they will be fixed. The only way you would see this issue now is if you had a session saved in the bug state from that specific version of Premiere that was never updated. That is why I mention that it is increasingly rare.
2. We have been fixing a ton of issues with audio effects "buzzing". We have caught just about every instance that we can find, and the next update will have even more fixed cases of this general issue. -
Roger
commented
So I ran through the same issue. What I did was duplicate the project (Save as a different name) then send your previous versions to the trash bin ( do not empty the bin). Reopen the duplicated project, audio should work. Work on your project, once finished you can safely empty your trash. Mac solution
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Maarten
commented
Adobe..RESPOND!
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Larry Hume
commented
Adobe working on the problem April 30. Hey this almost the end of August! This is suppose to be a world class program?
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MacherTV_Peter
commented
Same problem here. Not a major thing but quite annoying.
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The Almighty
commented
Also have the same issue. Duplicating the problem track and putting it on a new track is a workaround. However, this is not really practical for long term use. Please fix.
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Anonymous
commented
Increasingly having issues where upon opening a project Premiere can't find the audio cache files, so certain clips play silent. Not only does this then need fixing, but rarely is it a simple fix (ie deleting media cache files). Often requires unlinking and relinking media to force Premiere to do a full re-scan of the files.
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minu
commented
This kills me , and it's affecting on feature film project now. the sound stops every 5 seconds of 2 hours of footage... isn't this supposed to be the professional program?
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Trevor Asquerthian
commented
These are two different bugs I think. The solo/mute bug they have acknowledged and are working on.
The 'glitch / unstable / digital noise' bug only seems to affect multichannel sequences with plug-ins on the master bus.
NB Plug-ins on the multichannel master bus ONLY affect track 1. This is indicated by the fact that there is no 'fill left with right' plug-in.
WORKAROUND is to create stereo submixes to feed the multichannel master bus and add plug-ins there. Fixes both problems (but NOT solo/mute bug)
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Landon Satterfield
commented
Same problem
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Ryan commented
Very annoying! Please fix.
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Laurent Bernier
commented
Workaround : Duplicating the sequence, trash the corrupted one.
I went through this issue a few times and it works every time for me. Please fix this quickly.
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Anonymous
commented
Same issue on my PC and Mac.
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Terry
commented
I am having the same issue. No audio or meters on certain sequences. Some sequences only play one track of audio, the music bed for instance, but the VO can't be heard. Other sequences play fine with all audio. Soloing a track worked for me in my last session, but upon opening the project this morning, the audio issues had returned.
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Anonymous
commented
YES, Newest Premiere has a HUGE bug where it won't output the correct channel when soloing tracks.
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Gione da Silva
commented
I have the same issue and thanks for the solo mute/unmute thing... will try these solutions but am worried as someone below said it is not working anymore. Just adding a message here so that I can be updated with the latest on this. Again, like everyone else, I am losing a lot of time and consequently money with this issue. Adobe please sort this out for us asap! Thank you!
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Chad Baker
commented
We are aware and working on the issue. (I can't give specifics/timelines.)
If you have projects in this state, mute/unmute them, save, then reopen the project. Do this for each timeline in the project. This should get broken projects out of this bad state.
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qwert12345
commented
The audio is sometimes muted and I have to toggle the track solo on and off. This is so annoying, I sent a clip to a client after export without the main audio because of it.
Granted... I should have checked my own work first before sending it out but this is such a frustrating, fundamental glitch. Do I have to go through every detail because I can't trust premiere pro to do its job now?
Please fix it soon or you are going to lose editors to avid or fcp.
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Dakota
commented
Also on iMac, this bug is only showing up on a couple projects but not at all of mine. I've also been able to just solo 1 track and then un solo it and all audio plays again. Only happens on opening the project regardless if I only closed the project last time or quit PR entirely.
One time after a crash, I saved the premiere file as a different name instead of overwriting the old one as I usually do and the bug did not appear for a few days actually, but did eventually return.
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Anonymous
commented
Premiere Pro CC 12.1.1 Build 10
Windows 10 Pro
Intel i9-7900X
64GB Ram
NVIDIA GTX 1080