Fix the Default audio output for iMac Pro
On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.
Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.
I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.
On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)
On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.
Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.
We anticipate resolving this problem in an upcoming release, and I will update this UserVoice item to “Completed” when the new functionality is fully tested and available.
With newer Apple systems, especially those based on the T2 chipset, many previously singular states of the Built-in audio interface are now exposed as completely different virtual devices by MacOS. One used to be able to plug in a pair of headphones and let the OS re-route the output automatically. Now, this either requires a manual change, or utilizing new frameworks for the same functionality.
Thanks for your feedback, and please stay tuned.
Burger Hattingh commented
I am sad that this request is so specific to iMac Pro. It is an issue across the Mac family and should be fixed on all platforms. It is an annoyance and frankly just a thorn in your side... If different hardware is the issue, then at least make it easier to toggle the output.
Matt Bonnema commented
Jonathan Jones commented
Shocked this still isn't reincorporated. But then again, this is Adobe Premiere we're talking about...
Liutauras Kurasovas commented
Cop on people. This needs to be fixed ASAP
romy bianchi commented
Sg Carmart commented
Please fix this
Hi. Once again, in Mac computers you may fix this annoying problem following these easy steps: https://reid.io/ytHm3P
Derreck Barnes commented
This is incredibly frustrating when team members ask to see a cut of a video and I have to go through this tedious process. Please fix!!
Has anyone found a fix? This is a frustrating new problem.
Evan Melgren commented
Wisam Al Rawi commented
No Default audio is so annoying. OBS has it and so many other programs. So easy to do. Are you listening Adobe. I have a USB headphone and a pair of speakers. I need to be able to automatically switch between as Windows does.
Tod Cole commented
The sound issue makes Adobe worthless for MEDIA PROFESSIONALS! I have two IMAC's 2019 and two MAC PRO's- it's an ADOBE ISSUE! I pay too much to have a company blame shift. FIX IT ADOBE!
And No, the attached video in this thread is not a fix for this issue.
Joe Lacy commented
Please fix! This is so annoying.
Eric Mathews commented
Fix for WINDOWS and iMac, this is not just a problem with iMac.
Are there no leaders at Adobe with some common sense? They only work on things that have the most votes? Good luck staying on top with that as your corporate model. It's ridiculous that such a basic software issue has been ignored for so many years simply because it hasn't received enough "votes".
Cameron Lanier commented
Please fix this. Having the same issue on my iMac Pro.
Анатолий Храмов commented
Have the same issue with my MacBook Pro 2018
Nick atkins commented
since I've upgraded I have to change every time !so annoying adobe please fix!
Sara Corrigan commented
I'm finding that even quitting isn't enough - I have to restart my computer in order for it to work! This is a pain. I wished someone would fix this.
Connor Warden commented
Please fix this...
Sigh, I am having the same issue here. Talk to Apple and they ask me to contact Premiere. Talk to Adobe end and they say it's Apple problem. None of them are addressing this. It's really about the integration between the 2 softwares. Users are like testers that are not taken seriously.