Fix the Default audio output for iMac Pro
On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.
Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.
I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.
On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)
On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.
Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.
I’m happy to let everyone know that today’s Premiere Pro update enables automatic audio device switching on MacOS. Choose the “System Default” sound device under Audio Hardware preferences and Premiere will automatically use whichever audio device MacOS is using.
Gabriela Olem commented
Please, Adobe, PLEASE fix this problem!
What will it take for you guys to fix this??? This is likely a problem not just for those who commented here but for MANY others. FIX THIS ISSUE PLEASE.
Chris Lavigne commented
Just did a clean install of CC and a clean (and I mean clean, i formatted my hard disk and installed all applications fresh) Mojave install and this audio mapping issue still plagues me. PLEASE adobe PLEASE listen to your users and fix this! We'll send you multiple boxes of chocolates, you have my word! :)
Chris from Wistia
Tony Gales commented
I am new to Preimere pro and thought I was just an idiot with this issue. I can't imagine how you as professionals deal with this on a daily basis. I am just trying to edit my daughter's softball games. I might as well find a tool that is less cumbersome.
How the **** is this not fixed? The reason there is not enough votes on this is because it's such a trivial obvious feature that USED to work and now doesn't with the cc2019 update. I guarantee you most people are expecting it to be fixed soon because it is something so simple.
Adobe, you are not living up to the standard you should be, especially for a subscription service that's biggest selling point is consistent improvements. This should not involve going backwards with basic functions that should be in ANY application.
I don't want to but I have been seriously considering going to Da Vinci. Most of my other editor friends have done so - for reasons just like this. Get on it or you are going to lose perfectly good business.
PLEASE fix this - as an audio professional who's constantly switching back and forth between headphones for editing and built in speakers for playback testing, collaboration with colleagues, etc - having to switch the hardware settings is such a pain and a waste of time.
Idim like Naccarato: All we are asking for is to be able to plug in the headphone and it works, then unplug the headphones and it works, that is all. No fiddling with the settings, just works how it did with the previous versions.
James Kolb commented
For real! This kills me!!! Please Adobe, make premiere recognize the system output as a setting so whatever I set my main audio out as will also receive the audio out of Pr. My experience is this: Turn on my Bluetooth headphones, press play in my sequence, no audio, check that the headphones are connected, open Pr Prefs, go to audio settings and with out doing anything else it now gives me audio. It was already set to be my headphones but I had to open up the prefs for it to register that they were connected. so annoying.
Ryan Lifchitz commented
What bothers me the most about this is that it was working in previous versions!
Clint Popineau commented
I have this problem on my 2018 MacBook Pro. Can't find a fix yet...
Please fix this asap!
Please fix this. Having this issue in Premiere Pro and After FX. Having to use wired headphones is a pain when just editing.
yes please fix this!!!
Yes please fix this for the MacBook Pro. Very frustrating and time consuming!
gregory janza commented
Without a doubt the single most frustrating aspect of Premiere. Please fix this.
Ben Naccarato commented
Adobe, Please fix this issue. All we are asking for is to be able to plug in the headphone and it works, then unplug the headphones and it works, that is all. No fiddling with the settings, just works how it did with the previous versions.
Please fix this for windows and mac. This is extremely annoying, the software should follow the computers audio output!
I had to hotkey this option because every job I have I need to switch between computer speakers, nice speakers, and headphones off and on throughout the day to work quietly or with a client. It would be nice if headphones being plugged in would automatically override the input upon being plugged in.
Adobe please fix this issue. For a professional piece of software this is very frustrating, especially as it such a basic function. I've never had this issue regarding any editing software and I've been a user for 20 years.