Fix the Default audio output for iMac Pro
On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.
Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.
I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.
On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)
On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.
Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.
We anticipate resolving this problem in an upcoming release, and I will update this UserVoice item to “Completed” when the new functionality is fully tested and available.
With newer Apple systems, especially those based on the T2 chipset, many previously singular states of the Built-in audio interface are now exposed as completely different virtual devices by MacOS. One used to be able to plug in a pair of headphones and let the OS re-route the output automatically. Now, this either requires a manual change, or utilizing new frameworks for the same functionality.
Thanks for your feedback, and please stay tuned.
Channon Pedersen commented
When I'm working on a laptop connected to a monitor or switch from a headset to a separate speaker, audio will not output from Premiere Pro. Even switching the audio hardware preferences will not fix the problem and I have to re-start Premiere to make it work.
Yep please have an option for Premiere and AE audio output to follow the system setting on all platforms.
Gyeore Shin commented
VOTE FOR SURE.
This NEEDS TO BE FIXED. We work remotely as Post Supervisors and we are constantly moving our laptops and uplugging and plugging headphones and speakers and it's ridiculous that it can't follow the OS audio
Voted for this! It's a huge nuisance and really undermines the professionalism when you have to go into the settings anytime you want to show your edit without headphones in.
Please add "follow computer audio" back into your Audio Hardware preferences
Voted for this. The problem occures on my 2018 MacBook Pro, and it drives me crazy that the audiooutput not follows what output the rest of the system is using!
voted! This is happening on my iMac Pro with Premiere AND After Effects.
Bring back 'System Default' as an audio option, Adobe! It was in older versions of AE and Pr and just switched automatically with your system's current audio output.
Vote this up for AE too ;)
It may seem small but the amount of time you waste changing these settings is crazy- needs fixing!
I'm glad I'm not the only one with the problem! Hope it is fixed very soon.
We need this fixed ASAP!!!! Stupid problem to have...
I'll add to the list hoping this gets fixed very soon. These seem like silly errors at this stage of the game, hopefully easily adjusted.
Let's fix this on every platform. saying "this is not a feature enough people have complained about" is a poor excuse for not creating something so obviously useful.
This is an issue on Windows 10 as well. Any time you unplug and then replug your headphones while Premiere or After Effects is running, you have to manually go into Audio Hardware settings and swap the output. Either that or restart the program.
For someone like me who is constantly swapping my headphones between different devices throughout the day, this is a major waste of time!
See this thread for reference:
larry towers commented
This is an example of an ill advised feature to request. All hardware is different. Automatic anything with so many possibilities out in the wild is asking for trouble and will likely create more problems than it solves. All headphone outputs for example do not present themselves in low level hardware to underlying applications the same way. It is simple enough to get a cheap little desktop box that accomplishes the same thing with better control.
unreal that this is even a thing. also, how are there ONLY 15 votes? I know a lot of people a running into this issue. it is literal nonsense.
I have the same problem, thanks for looking into this.
Bring back System Default Input/Output in Audio Hardware!
PLEASE PLEASE PLEASE bring back automatic audio-out device switching!!! This forum thread (https://forums.adobe.com/thread/1889274) is 3 years old with many people filing this, and it still requires going into the PREFERENCES to change where the audio plays out when I unplug my headphones, which is just silly.
When I have my headphones plugged in, Premiere should play audio through the headphones. When I unplug my headphones, Premiere should play audio through the system speakers. I'm on an iMac Pro, it's about at simple as hardware gets.