Fix the Default audio output for iMac Pro
On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.
Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.
I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.
On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)
On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.
Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.
We anticipate resolving this problem in an upcoming release, and I will update this UserVoice item to “Completed” when the new functionality is fully tested and available.
With newer Apple systems, especially those based on the T2 chipset, many previously singular states of the Built-in audio interface are now exposed as completely different virtual devices by MacOS. One used to be able to plug in a pair of headphones and let the OS re-route the output automatically. Now, this either requires a manual change, or utilizing new frameworks for the same functionality.
Thanks for your feedback, and please stay tuned.
Giulia Curti commented
fix this please
michelle allen commented
Yes, I have the 2019 MacBook Pro and this is unfortunately happening to me as well. Please fix this issue. As a student that pays $19.99 a month I'd like to edit my videos smoothly. Thank you.
Eva S commented
Please, if you don't mind, would it be possible to fix the default audio output regarding headphones and speakers in Premiere Pro and After Effects a bit sooner, so that us, the users, will stop being annoyed by it. Thank you all at Adobe for your hard work though. Have a great day!
Justin Minich commented
This is not only a Mac issue. This is also happening in Windows 10 and it's super frustrating.
Axel S commented
Please this need to be fixed pronto! Isn't a major function for working with video editing TO BE ABLE TO HEAR THE AUDIO...?
Even though I fix it manually through Audio hardware, as soon as I listen to something else lika a tutorial on youtube, I have to reboot Premiere Pro to be able to manually switch it back again....
Brent Hansen commented
YES! YES! YES! YES! This has been annoying me for two years. Can't wait for the fix!
DTX Media commented
YES!! finally, can't wait. I want premiere to send audio out whatever device I've chosen my computer to audio out.
Josh Lombard commented
Wow, took almost 2 years for a fix!!! I guess better late then never. Thank you for listening.
Jonathan Jones commented
I don't understand how a 'free' program like DaVinci Resolve has this nailed down, while a relatively costly program like Adobe Premiere can't seem to fix this issue.
Mason Skender commented
I am experiencing this across both the PC's & Mac's in the studio - really disappointing that something seemly simple like this is such a huge pain point!!!
Alex Evelyn commented
This drives me up the wall!!! I work mostly on headphones but when my client needs a quick peak I have to change the settings!?!?? Why?? This is absolutely insane and unprofessional. Fix this problem! Just because not enough people have “complained” about it doesn’t mean you don’t fix it. I’ve been complaining forever among other editors yet this is the first time I have voiced it to adobe on the Internet. Seriously this is like water boarding, slowly driving me insane. My working partner spent 10 minutes editing with his headphones in not realizing it was blasting through the speakers. I’ve also done this. It’s embarrassing. I’m paying you so fix it!
Alex Bu commented
Please fix this problem
Sofi Marshall commented
Hey all - here's a simple quick fix for this issue on any Mac: https://youtu.be/fy1L9l0Cc5E
It should still absolutely be addressed but Adobe, but for now, take 5 minutes to set up this fix and you won't have to manually change the audio output anymore.
Ashley Lo Russo commented
Kurt Hall commented
I agree with this. Same issue on my brand new MacBook Pro 16". It's an inconvenient and seemingly unnecessary step. Please address this issue. Thank you.
Santiago S commented
Emily Donahue commented
This resetting of preferences by adobe actually is driving me and my coworkers crazy. I can't just plug in my headphones - it doesn't recognize the headphones and continues to play through the computer speakers. needless to say not optimal when you finely editing audio in both premier and audition. Help!
ruby oostdam commented
I've got the same problem, i know how to change my output, but i want it to go automatically like on the older macbooks. Please fix this, it's annoying the HELL out of me.
Edit Bae2 commented
Not sure why we even need to request this. Come on Adobe, how hard can this be?
Venancio Minton commented
Same problem, my headphones work fine with the new Macbook Pro 16" except when I edit in Premiere, the sound comes out of my Laptop instead of my headphones. Anyone have a way to solve this?