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Fix the Default audio output for iMac Pro

On my previous iMac and my current MacBook Pro the audio in Premiere and After Effects would switch to headphones when headphones were plugged in and switch back to the speakers when I unplugged, all without having to go up to Audio Hardware in preferences and switching.

Now, on the iMac Pro that is not the case. Each time I plug in headphones, the timeline stops playing and i have to go up to preferences and audio hardware and select external headphones or iMac Pro speakers if I'm unplugging them.

I was on the phone with Apple about this as well as Adobe, and what the Apple rep and I found out is that the iMac handles audio a little differently. When you plug in headphones it sees it as a new audio source while the previous iMac and the current MacBook Pro switches it.

On the older iMac and the current MacBook Pro in Preferences/Audio Hardware/Default Output you see Built-in Output (this will be whatever the output is for the computer it self)

On the iMac Pro in Preferences/Audio Hardware/Default Output you see iMac Pro Speakers and if headphones are plugged in External Headphones. It's reading it as two different sources.

Also, which I think is a complete bug is if you are on External Headphones and you unplug them, it won't play the video any more even if you switch the audio hardware to iMac Speakers, you have to quit (sometimes force quit) and reopen the application.

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  • Nick commented  ·   ·  Flag as inappropriate

    Wow, 2020 is ending and this feature is not yet available on Windows?
    Every single time I have to switch between headset and Speakers...

  • Rohit Ravi Bramhapuram commented  ·   ·  Flag as inappropriate

    Fix the Default audio output for PC too. It doesn't make the slightest sense to support just one platform. And this **** ain't cheap.

  • Lasse Gjertsen commented  ·   ·  Flag as inappropriate

    Fix this for PC too! Most times I have to restart the **** software because changing the output mutes the audio, i.e IT'S NOT WORKING!

  • Matt Stegner commented  ·   ·  Flag as inappropriate

    "I don't see the "System Default" option under my Audio Hardware preferences Default Output dropdown menu. What is wrong?"
    You are using an old version of Premiere. This was recently introduced.

  • Miguel Baranda commented  ·   ·  Flag as inappropriate

    Please apply this fix to PC too!!!

    It's really frustrating to have to manually switch when web browsing, using Premiere, and Audition

  • Danie Smalley commented  ·   ·  Flag as inappropriate

    I switched to system default, and if I stop playing a clip on my timeline for about a min, the sound stops working. I have to go back to audio hardware, and it still says "system default" then I just click okay and the sound works again. Anyone having that problem?

  • Alon Emanuel commented  ·   ·  Flag as inappropriate

    This is ABSURD that it's not on windows. It's 2020 and for over five years users have complained about this.

  • Dover Federal commented  ·   ·  Flag as inappropriate

    Can we get this for Windows too? I don't understand why this needed to be hardware specific. This should work with all supported OS's

  • Marek Svoboda commented  ·   ·  Flag as inappropriate

    Amazing, just tried the Beta and the audio input automation works great! Also found a few other new features that are super useful - like adjusting the volume of audio tracks directly in the timeline, similar to iMovie, without having to go to the Effect Controls. (Fyi, I'm not 100% sure this had not been possible before - I'm fairly new to Premiere Pro.)

  • Matt Stegner commented  ·   ·  Flag as inappropriate

    "why mac only? this seems quite backwards. the software is multiplatform."
    The audio device driver code is one of the areas where the code is quite different between the platforms, so internally we need to treat this as two different features.
    We are releasing features as they are ready instead of waiting.

  • george hurrell commented  ·   ·  Flag as inappropriate

    why mac only? this seems quite backwards. the software is multiplatform. This is a counter-intuitive bug/issue to start with. Will this be sorted on pc through the roll-out/testing of the beta on mac?

  • Dom Northcott commented  ·   ·  Flag as inappropriate

    I'm having to change the audio hardware preferences default output every time I plug in or take out headphones. This is an extraordinary waste of time and surely an easy fix.

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