.mov import bug
Since 12.1.0 There is an import bug in which Premier will import XDCAM .mov files as audio only. It only does this with some files though.
I have not been able to find any rhyme or reason to the bug. For example, the majority of files shot on the same day, on the same camera import as audio only, except some get interpreted as video.
Previous versions of Preiemer were able to import these same files just fine. Clearing the media cache and restarting do not fix this is issue. Converting the files in Encoder to mxf fixes the problem but this a time consuming and used to be an unnecessary step. Clearly this is a flaw in 12.1.0
This issue has been addressed with 12.1.2
This update is available to you immediately, further info on issues addressed with this release can be found at:
Thanks for reporting this issue and for the comments below.
Tore Jonssen commented
Issues still there after latest release 12.1.2. On Mac with latest OS
Pierre Blanchard commented
I am still having the same issue with the latest release 12.1.2 (Build69). What would be the resolution?
Same problem. This is fundamental and for a pro piece of software is incredible frustrating.. ixasap please!
Just tried the new update 12.1.1 still exactly the same problem! Looks like i'll be sticking to 12.0.0 for now. Not good adobe!
I have only problem with .mk4 4K files (also with old versions and also proble with players)
No problem with avi, mpg, mp4, m2ts (sony) mov (Nikon) and mov 4k
Windows 10 Pro v 1709 (10.0.16299 ) uptodate 2018-04
Core i7-3930K/3.20 GHz 12MB 64Bit
ASUS NVDIA GeForce GTX 680 2Go v 391.35 03/27/2018
64Go RAM DDR3
Premiere pro v 12.1.0 (Build 186) French
Tom Rees commented
I've been having the exact same problem since the new update with .MP4 files for no reason. Some come in fine and some come in with just audio and there's no reason why... Adobe this needs to be fixed pronto!