Hi Victor, 

I would suggest you post this issue in the Support Community forum for Premiere Pro. 

The reason is that we do support H.265 including hardware acceleration for it. However, there are several factors that affect that including:

• The bit level and chroma-subsampling of the file (e.g., 10-bit 4:2:2 vs. 8-bit 4:2:0)
• The processor make, generation, and model your PC has. 

However, like you're pointing out, you should be able to export just fine, even if hardware acceleration isn't available. Posting on the support forum is a better place to get into the details of why it is not working in your case. 

Regards,

Fergus

This has not changed.

Hi Crista, 

We need a lot more information about this issue, like what version of Premiere Pro you're on, what video formats you're using with the C300 and C70, what sort of computer you're using, etc. 

We have many customers using those cameras successfully, so I'm confident we can resolve the issue you're having. I would encourage you to post your question - with more information - in our support forum: https://community.adobe.com. I'll look out for it there and jump in as necessary. 

Regards,

Fergus

Hi Jenna, 

I think what you're seeing is how we now treat HDR footage from the iPhone. Here's a good explanation of what's going on and how to change the appearance of your footage: https://youtu.be/odwptnEhxJs

Regards,

Fergus

Hi Ryan, 

The best forum for discussing the beta is the beta forum on Adobe's Support Community: 

https://community.adobe.com/t5/premiere-pro-beta/ct-p/ct-premiere-pro-beta

Regards,

Fergus

Hi Chris, 

Premiere Pro is attempting to display media with a wide color space (S-Gamut3 Cine) in the timeline of a much narrower color space (Rec. 709). You didn’t see this in previous versions of Premiere Pro because they didn’t recognize the S-Gamut3 Cine color space and treated the files as if they were Rec 709. 

Candidly, we did not do a great job in explaining this change. That is compounded by us not yet having tonemapping, which would automatically map a wide color space to a narrower color space. We’re working on a bunch of color management improvements right now. 

Fortunately, the fix to this is really simple and is explained very well by my colleague Karl in this video:

https://youtu.be/odwptnEhxJs

Regards,

Fergus

Hi David,

The New Sequence dialog is a little confusing, largely because customers often don't realize that it can largely be ignored! There are a few ways to do this:

1. In New Sequence, choose any sequence option, then drag media into the new sequence. When you see the "Clip Mismatch Warning", choose "Change sequence settings". 
2. In a project, right-mouse-button click on media and choose "New sequence from clip". 
3. From the Project panel, drag media onto the "New  item" icon in the bottom right of the panel.  

These three options do the same thing: they create a sequence based on the characteristics of the selected media. 

We are definitely considering how to make this process simpler but for now, the options above are the best choice. Please let me know if you've got any questions. 

Regards,

Fergus

Hi Jon, 

This isn't a bug but it is actually a change - based on user feedback - regarding how we paste clips. Here's a description of what's changed: https://helpx.adobe.com/premiere-pro/using/whats-new/2022-5.html#paste-same-track

If you'd prefer the original behavior, you can modify the keyboard shortcuts so that cmd + v pastes to the targeted track.

As you might imagine, there was a lot of discussion inside the video team at Adobe about how to make this change. On one hand, we don't like changing the default behavior of a feature customers are already using. On the other, we think that pasting a clip to the same track it came from makes more sense (even for experienced editors). We decided to rip off the Band-Aid and make paste work the way we think it always should have. 

Regards,

Fergus

Hi Josh, 

This is actually by design in the new version of Premiere Pro. It's been a long-time request from customers to change how assets are pasted. We believe that the new behavior is the best choice, but we understand that some people may prefer how it was done previously. 

There's information about this in the What's New page: https://helpx.adobe.com/premiere-pro/using/whats-new/2022-5.html#paste-same-track

Regards,

Fergus

Hi Jon,

This is definitely not expected and not what we're seeing with most customers. Here are a couple of things to try:

1. Make sure you're using the latest version of Premiere Pro - that's v22.2.

2. Delete your media cache: https://helpx.adobe.com/premiere-pro/kb/clear-cache.html

3. Temporarily disable plug-ins and extensions by moving them out of their folder and putting them in a folder on your desktop. Plug-ins are here: /Library/Application Support/Adobe/Common/Plug-ins/7.0/MediaCore; extensions are here: /Library/Application Support/Adobe/CEP/Extensions

You should be getting excellent performance and if not, I'm sure it's something we can help with.

Regards,

Fergus

Hi Patrick, 

I appreciate the time you took to contact us, particularly because I've got good news: what you're asking for is already available. Just click on the Workspace icon near the top right of the application window and choose "Show workspace tabs". 

Regards,

Fergus

Is there a specific issue you’d like us to prioritize?

Thank for your feedback. Yes, we are aware that not all Legacy Titles will translate perfectly. Some characteristics simply don't exist for Essential Graphics, for example slant or distort. Other parameters are so different in both tools that they also show visible differences or cannot be converted, for example rotation. For more info please take a look here: https://helpx.adobe.com/premiere-pro/using/upgrade-legacy-titles.html

From your post, it’s unclear whether you mean that your project file, or your media file(s), have gone missing.

PPro doesn’t delete .prproj files, or media; both actions would need to be performed, from your OS.

If the echo and reverberation are present in the ‘raw’ recording, and not added later as audio effects, there’s little chance PPro will be able to get rid of them.

Input gain, microphone placement, and standard sound isolation techniques may all help your recording quality.

Not enough information to be actionable