Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Multiple caption tracks visible for accessibility

    In the previous version of Premiere Pro, I was able to add multiple captions and make them visible in order to have English/Spanish on screen. But in the latest version (Version 15.0.0) only one track of captioning is available.

    This makes it hard for those of us who are working on making our videos accessible to multiple audiences. Please bring back the ability to have multiple tracks of captioning visible at the same time.

    87 votes

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    78 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →

    This is not a bug, it’s as designed. We specifically limit the visibility to one track at a time to avoid accidentally burning in multiple tracks. Also, when exporting to a format that only supports one captions stream like SRT or STL, we need to know which is the active track in order to export the correct track.

    But I understand why you might need two tracks visible at the same time.

    Multiple speakers:
    If we could automatically identify speakers and designate a style associated with them, would that help? For example speaker 1 is blue and on the left, speaker 2 is yellow and on the right?

    Multiple languages:
    Do you ever need to burn in both at the same time or is it just a matter of being able to see both to aid in translation and alignment?

    Thanks for the feedback, we really are listening :)

  2. Move Captions to the bottom of the screen

    It would be useful to be able to move the captions all the way to the bottom of the screen.

    75 votes

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    73 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
  3. h264 NAS

    Bug report: After upgrading to Premiere v15, exporting an H264 file from either Premiere or Media Encoder to my NAS creates a file which the program claims exported successfully, but actually creates a glitched file. At some point in the file, the audio will drop out, and the video will freeze on a single frame, which will remain on screen for the rest of the duration.

    Exporting a quicktime file to my NAS doesn't cause this problem, and exporting an H264 file to my internal harddrive doesn't cause this problem, so there's only an issue with the combination of encoding…

    19 votes

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    Needs More Info  ·  30 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  4. PP15.0 New Captions - Need Caption track opacity options

    My captions are almost always burned in. I need the ability to fade out captions. Right now, I can't do that with a video transition effect or opacity keyframes. This oversight is a huge step backwards for creating attractive burned-in captions. AND, I have no way to revert to the previous captioning where I can create those effects in a number of ways.

    34 votes

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    6 comments  ·  Closed Captions  ·  Flag idea as inappropriate…  ·  Admin →
  5. Proxy Files change audio channels on 4-channel recordings

    I'm working with 4-channel audio recordings from a Canon C300 Mark ii. When I create the ProRes proxy for a clip, it changes the audio to a 1-track file often deleting the audio. I've made a screenrecording here of the problem. https://www.youtube.com/watch?v=kakdWQePds0

    2 votes

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  6. Bug: Audio exported from Premiere Pro 2021 via Final Cut Pro XML

    I've encountered a consistently repeatable bug with Final Cut Pro XML imports.

    For some reason this only applies to NEW 2021 projects, I've tried both 15.1 and 15.4 and both versions have the bug. Any project created in Premiere Pro 2019 and then opened in 2021 will export fine to XML.

    However if you create a new project in 2021, drag an mp4 to the project, and then right click and create a new timeline from the mp4 file, then make 10-20 cuts (unlinking the video and audio may or may not make a difference - have not tested, many…

    1 vote

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    3 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →

    We’ve followed the guidance you’ve posted, and can create no problematic XML files. From QE:

    We’ve tried variations of linked or not and different types of cuts and slip edits, and they always came back in perfectly via XML whether I imported or did Open Project like the user suggested. 

    Can you provide a project, and step-by-step instructions on how to reliably reproduce the problem you’re seeing?

  7. Bug in Premiere Pro - version 14.5.0

    I updated to the latest version today, Oct. 21, 2020 - - whenever I am working in a project in Premiere, and then close the project to open another project, ALL keyboard shortcuts stop working. I have to completely quit Premiere, and reset preferences (hold "Option/ALT" upon launching) for the shortcuts to be restored.

    And then if I hop to another project, again, the shortcuts stop working.

    I have zero custom keyboard shortcuts; all of the shortcuts that cease to work are the ones native to Premiere.

    Premiere Version: 14.5.0

    Working on an iMac Pro 2017
    macOS Catalina - 10.15.7

    18 votes

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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Sounds scary; we’re not yet able to reproduce that behavior, here.

    Confirming: In Preferences —> General —> Most Recent, is yours set to show the Home screen (the default behavior), or have you changed the pref to “open most recent”?

  8. 1 vote

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    1 comment  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
  9. Previewer for ProResRAW

    I'm using ProRes RAW with my Sony FS5 mkii. The results are fantastic. There's a big 'but'! There is no way to preview in Windows (inc Bridge), VLC, etc. You have to import to Premiere before you know what the footage is. HOWEVER - you can preview by using Prelude!
    Please Adobe - can you utilise whatever code enables a Prelude preview into Bridge?

    1 vote

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    1 comment  ·  Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Premiere Pro - RAM Filling up until computer crashes

    I'm posting a new topic for this issue as the other 5-page thread isn't getting any replies from Adobe Support no more and this serious issue is impacting my work enourmously.

    My Adobe premiere auto-updated to the latest 2021 version 15.2 and the **** started again :

    As soon as I open Premiere my RAM starts to gain more and more every minute one GB Ram is added, without even having any footage in my timeline. After a while my computer freezes completely with the RAM filled up over my maximum amount (for example the activity monitor says that Premiere…

    1 vote

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    3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
  11. Bring back DV importing on Mac

    Bring back DV importing on Mac

    3 votes

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    Needs More Info  ·  4 comments  ·  Formats  ·  Flag idea as inappropriate…  ·  Admin →
  12. Set a custom thumbnail preview for videos

    It is very surprising that Adobe has not made a custom video thumbnail option standard in Premiere pro.
    It should at the very least be the first frame not a random spot in the video. This is very disappointing and an obvious over sight.
    Please fix.

    11 votes

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    6 comments  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
  13. 1 vote

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    0 comments  ·  Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
  14. BUG: copy files causes crash

    In "Saves As Menu", if file move to another folder is performed (select and drag), Premiere Pro crashes.

    In earlier versions, files could be moved, within the Save As menu, before naming and saving a project, without issues.

    1 vote

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    0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

    Mac or Windows? What version of PPro are you running?

    You say ‘files could be moved’; on my mac, if I select “File —> Save As…”, I get a dialog in which all files are greyed out; folders, if dragged onto other folders, are opened.

  15. Time code and cropping doesnt work? Why? I need to place and design time code size and positions on the screen.

    Fix the tome code and the cropping. You waste my production time with these bugs.

    1 vote

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    0 comments  ·  Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  16. Bug report

    I am new to working on PP and am using a new MacBook Pro, purchased 10 months ago. After a few hours of editing, PP has begun crashing my computer. Suddenly, every 5 minutes while editing, my computer just shuts off. Not sure what to do. It’s never happened before or with other editing software.

    1 vote

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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  17. BUG: Timeline clip label colors disappear when changing to list view in Project Panel

    Here is a new bug I am dealing with today. I am editing a multicam sequence and during the process I have used clip label colors to organize sections of the edit. In the project panel if I switch from icon view to list view all these labels disappear and the whole timeline reverts to the multicam clip's default label color. Reverting back to icon view does not restore my clip label colors. I have attached a video showing this bug.

    1 vote

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    2 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

    What version of PPro are you running?

    We’ve tried, but haven’t been able to reproduce this behavior.

    It seems like what happens during a “sideways sync” (changes made in one open Productions project, being reflected into other open Productions projects); there is a slight delay while the update takes place.

    Also, could be related to the new label colors feature..but switching from icon to list view shouldn’t impact that.

    If you toggle the “Show Source Clip Name and Label” item in PPro’s timeline wrench menu, does it restore their label colors?

  18. Slip Clips without adjusting Keyframes. (Like in After Effects)

    Slip Clips without adjusting Keyframes. (Like in After Effects)

    This is becoming more and more of a time waster as every project tends to be delivered in a bunch of resized aspect ratios and required a few frame adjustments here and there. It would be great to slip the content of clips without adjusting the keyframes. (Just like you can in after effects).

    For example, I'd like to keep my digital zoom/dolly in place but slip the start and end points of said zoom/dolly - by not moving the keyframes.

    1 vote

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    0 comments  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
  19. When importing AVCHD files in Mac OSX...Premiere needs create unique MTS filenames

    When importing AVCHD files from different recording sessions but part of a same project when .MTS files are dragged into a timeline and multiple timelines from different recording sessions are open at the same time...audio playback from other .MTS files in other timelines occur. This most likely happens because every .MTS is labelled with a generic number 00001.MTS. It could possibly be that Adobe Premiere has the ability to catalogue and continuously keep things organized...but when it sees multiple files with the same numbering system it's not hard to imagine it getting confused even thought the clips are in separate…

    2 votes

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    4 comments  ·  Import  ·  Flag idea as inappropriate…  ·  Admin →

    I have an AVCHD camera, that follows that naming convention; agreed, tedious.

    Renaming source media files on import can cause problems with lots of formats, and is a behavior PPro avoids, whenever possible.

    PPro can differentiate between files with identical names, based on their paths. But you’re right, this isn’t very obvious in the project panel (unless you’ve already set up the project panel to show paths).

    Would your suggestion be to append the date/time to the project item name, associated with 00001.MTS files?

  20. I have found two annoying bugs recently. How do I report those?

    I often see no video upon first establishing a new sequence by dragging a valid video file onto the timeline. Resolved only after saving, work, exiting Premier Pro, then re-launching. There is also a problem I've found when running Logitech Options (my mouse program) when launching Premier Pro - happy to explain. I have a powerful Dell i7 machine not running other software so don't think it's the computer. Is there anyone at Adobe who monitors these notes and chases bugs? Thanks

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Yes, we monitor User Voice.

    As for ‘chasing’ bugs: if you can provide files, and step-by-step instructions on how to generate the issue, we’d be happy to pursue the issue further.

    Regarding “often see no video upon first establishing a new sequence by dragging a valid video file onto the timeline”; I can’ reproduce that behavior. Does the same behavior happen with every media type? Does the same behavior happen if you turn off GPU acceleration?

    Specifically, what problem(s) have you seen while running LogiOptions? [They’re partners of ours; we helped them build their PPro integration.]

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