Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Can't find crash logs for Premiere 14.1?

    Hi! I wanted to see if I could get a hand finding my crash logs?

    I'm in the process of developing a PR panel and it would be incredibly useful to have access to.

    I've spent a lot of time researching for where I can find any sort of crash logs, but have had no success.

    This path leads to a dead end for me at LogTransport. (See SS attached)
    I have hidden files turned on.

    Macintosh HD⁩ ▸ ⁨Users⁩ ▸ ⁨[Your Username] ▸ ⁨Library⁩ ▸ ⁨Logs⁩ ▸ ⁨Adobe⁩ ▸ ⁨LogTransport⁩ ▸ ⁨Archive⁩ ▸ ⁨Adobe Premiere Pro [brand version e.g.…

    1 vote
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    Resolved  ·  0 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  2. Productions - Disable project-locking for media imports?

    I am very excited to implement Productions into my collaborative Premiere workflow. This Adobe article describes perfectly the Media Project > Timeline Projects hierarchy I wish to implement: https://helpx.adobe.com/premiere-pro/using/how-clips-work-inside-production.html

    ^ This article does NOT address how editors working simultaneously can import media into the production, in the likely event that another editor currently has that Media Project open. In order to keep ALL MEDIA in one dedicated project, I feel project-locking would need to be disabled for that project. Otherwise, editors would be constantly opening and closing the MEDIA PROJECT to import assets along the way.

    MY DREAM is to…

    1 vote
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    Resolved  ·  1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  3. bug report in pr 2020

    IN WIN10: Using the Red Giant universe3.2.2 plug-in in pr2020, I can directly drag to add an effect, but when I select open dashboard in the effect control and double-click to add a detailed preset, pr2020 will instantly crash, and the new old title will cause "Low Level Exception Occurred in: Adobe Player "At this time I use GPU acceleration, when I switch to only software accelerated rendering, the material will be normal

    1 vote
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    0 comments  ·  3rd Party Software  ·  Flag idea as inappropriate…  ·  Admin →
  4. Premiere is not linking to Audition

    Attempting to edit sequence from Premiere in Audition leaves you with a blank page in Audition. This must be a glitch and needs to be addressed!

    1 vote
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    0 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
  5. Updating Essential Graphics Template (MOGRT) with sound always hangs at 89%

    I have an AE composition with sound exported as a MOGRT that I use in Premiere Pro. I can import it and it'll display correctly. But if I attempt to Alt+Drag over an old one, the "Loading Motion Graphics Template..." gets stuck at 89%.

    Pressing "Cancel" closes the popup, but the program fails to respond.

    It happens every time I do this.

    If I remove the sound layer it works fine.

    2 votes
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    7 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  6. After Effects text disappears when changed in Premiere

    After Effects text disappears when it is changed in Premiere. I've tried this on multiple PCs and the same thing happens. I've talked to support and the same thing happens on their computer.

    1 vote
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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Y’all!

    I’ve been sitting on the news of this fix with bated breath for what feels like an eternity. We’ve gone live with the latest release of Premiere Pro version 14.0.2 and Live Text Template workflows are back in action!

    Apologies for the disruption in your workflows and thanks so much for your patience!
    Dacia

  7. "MOGRT" スライダー制御の値を変更しても値が変わらない。

    "MOGRT" スライダー制御の値を変更しても値が変わらない。
    下記の条件に全てあてはまると再現します。
    ・元の値は小数点が含まれていて、入力した値が整数である。
    ・元の値と入力する値は、四捨五入すると同じ値の整数になる。

    (例)
    元の値  (入力値)  返される値
    1.4 (1) 1.4
    1.5 (2) 1.5
    1.6 (2) 1.6

    1 vote
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    11 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  8. Dynamic link live text broken in 14.0.1

    The update to PPro 14.0.1 has broken the ability to edit live text in dynamically linked AE clips within Premiere. Video of the bug attached.

    16 votes
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    17 comments  ·  Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →

    Hi Y’all!

    I’ve been sitting on the news of this fix with bated breath for what feels like an eternity. We’ve gone live with the latest release of Premiere Pro version 14.0.2 and Live Text Template workflows are back in action!

    Apologies for the disruption in your workflows and thanks so much for your patience!
    Dacia

  9. BUG: Premiere 14.0.1 Playback preference changes after application restart

    PP 14.0.1, OSX 10.14.6

    Preferences/Playback/Audio Device - set this to Blackmagic playback.

    All is good.

    Leave project, restart Premiere and the Audio Device has changed to Adobe Desktop Audio.

    The preference needs to not reset on application restart.

    Note that this bug was in 14.0.0 but was not fixed in the 14.0.1 update. This bug has been independently verified on different Mac hardware.

    2 votes
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    2 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Motion graphic template's outro animation stops working after reloading project

    As a motion design template I use an after effects composition with responsive design segments - intro and outro. When I reload the project in Premiere Pro,the outro animation disappears and my motion graphic ends with a regular cut. This problem exists since the beginning of Motion Graphic template's functionality.

    Also, this problem appears when I cut a template's clip into two pieces - each piece doesn't have a new outro/intro, but it starts/ends with a regular cut. Once I loose an intro/outro segment, there is no way to get it back, other than dropping a new template on a…

    1 vote
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    2 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi David,

    I’m thrilled to finally be able to announce that the Premiere Pro v. 14.0.1 has new functionality to help resolve issues that happen when the retiming of a Responsive Time Mogrt gets out of whack.

    We’ve added a new function called “Reset Duration” in the Graphics top bar menu, which will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.
    And will work when you slice a Responsive Time Mogrt in half. Both halves will become whole when using Reset Duration.

    The primary source…

  11. Bug Report for Dynamic Linking with Mac OS Catalina

    In Premiere Pro, I click on Edit Sequence in Audition, the av clips do not send to Audition. And in Audition when I export and want to open in Premiere, the clips do not send. This just started happening. It may have been right after I upgraded Mac OS to Catalina.

    I also just tried to Replace with Adobe AE composition and it gave me a pop up that stated "Failed to connect to Adobe After Effects Dynamic Link".

    3 votes
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    0 comments  ·  Adobe Interoperability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Premiere Pro Color mangement is needed to fix P3 iMac Pro / 5K monitors export color issues.

    We need P3 monitor color management support. This is a known problem, Everyone who's bought an iMac Pro or iMac with P3 display has run into this issue after export making premiere almost unbearable to grade or even just do basic color correction in. When will Adobe address this issue, with out telling everyone to buy a $6,000 monitor or add an adjustment layer?

    4 votes
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    2 comments  ·  Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
  13. edit Master Styles for text AFTER they have been created.

    Create editable Master Styles for text AFTER they have been created.

    This way, you can change your mind about a title or subtitle after the fact, change the style, and it will reflect everywhere that style is used.

    1 vote
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    3 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  14. Importing individual PSD layers with transparency are corrupted within Premiere 13.1.5

    I have multiple layers within a photoshop PSD file with different drawings on a transparent background. In my case, using different mouth drawings to animate within Premiere.

    Upon importing the individual layers within Premiere, the files display completely corrupted. See attached screenshots.

    Tried deleting the caches of Premiere and Photoshop, tried restarting, tried re-installing both programs.

    Importing these individual layers within After Effects works fine, but not within Premiere. I have been using this workflow successfully for years, and only within the past few weeks has it been a problem.

    I'm working on a Mac using Mojave.

    1 vote
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    1 comment  ·  General  ·  Flag idea as inappropriate…  ·  Admin →
  15. Mogrt Responsive Design Time bug

    The Setting: I am a motion designer that has made a Mogrt template in After Effects for an Editor to use on long form content in Premiere. in AE, I animated an Intro and Outro for the template and created protected regions around the keyframes and the beginning and end of the comp. At first it was working as intended: when the Editor uses the template in Pr, he can lengthen and shorten the template as necessary without effecting the intro and outro animations.

    The Problem: The Editor has found over time, when revisiting the project file, or even letting…

    21 votes
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    15 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All!

    I’m thrilled to finally be able to announce that the Premiere Pro v. 14.0.1 that was released last night has new functionality to help resolve issues that happen when the retiming of a Responsive Time Mogrt gets out of whack.

    We’ve added a new function called “Reset Duration” in the Graphics top bar menu, which will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.

    The primary source of the issue stems from relinking to the Mogrt’s aegraphic file in the Motion Graphics Template…

  16. Can you test updates before launching them? Community would really appreciate it.

    Support for H.265 D-log for DJI drones is all the sudden not supported and I have to convert in Encoder to import my clips now.

    Crashing all the time now, I have lost over 4 hours of work at this point due to random crashing since I updated to the 13.1.3

    I pay over $50 a month to you guys to get this right, my work relies on this.

    Are you guys ever going to get yourselves together or are you going to wait till Davinci Eclipses you and everyone leaves? They are on the edge of killing adobe for…

    2 votes
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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    We do test, thanks.

    If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

  17. BUG: ProRes wrong colors in MOGRTs

    When importing MOGRTS that use ProRes encoded Assets, the Assets look washed out (brighter) than they are supposed to. Importing the ProRes file directly in Premiere does not lead to this problem.

    This breaks some MOGRTS of mine, some of them actively selling on Adobe Stock so this is a big inconvenience for Adobe Stock customers and should be fixed soon.

    1 vote
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    Resolved  ·  3 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →
  18. Audio Hardware to recognise headphones automatically

    Audio Hardware doesn't automatically recognise my headphones. Everytime i have to unplug and plug back in I have to manually change the settings to headphones. This is a pain when working in an envoirnment constant change is required.

    24 votes
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    15 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →
  19. Mogrts with protected regions created in AE are sometimes "cut off" when changed in PrPro

    I have mogrts in FHD 25fps in AE and the sequence in Prpro is also FHD 25fps. Hmm.
    Ok, so what happens is that when I apply them in the sequence they always seem fine. The ins and outs works like a charm. But, (and here's the kicker) when I change the duration of the mograph, sometimes the in OR out (it's different) aren't respected and the mograph "cuts off without the animation. And sometimes, when I change the duration of tha mograph by draging it, the animation starts or stops somewhere towards the middle of the mograph (not at…

    3 votes
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    7 comments  ·  Essential Graphics  ·  Flag idea as inappropriate…  ·  Admin →

    Hi All!

    I’m thrilled to finally be able to announce that the Premiere Pro v. 14.0.1 that was released last night has new functionality to help resolve issues that happen when the retiming of a Responsive Time Mogrt gets out of whack.

    We’ve added a new function called “Reset Duration” in the Graphics top bar menu, which will use the length of the track item in the timeline as the single source of truth for how long the Mogrt should be retimed to. So if anything ends too early all you have to do is select the Mogrt in the timeline, use the Reset Duration command in the top bar Graphics menu, and voila!

    This will also work with multiple selections at a time.
    No more manual re-trimming or redundant work.

    The primary source of the issue stems from relinking to the Mogrt’s aegraphic file in the Motion Graphics Template…

  20. BIG PROBLEMS with Premiere in Videoserver surroundings

    Work on stability and performance! Big Problems with working in videoserver surroundings, like Editshare. We are thinking to change to DaVinci Resolve. Our customer is a german automobile company with a turnover of 97 billion dollars 2018.

    1 vote
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    Resolved  ·  1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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