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Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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310 results found

  1. BUG: Multi Monitor Full Screen Video Broken with Mismatched DPI Monitors.

    If you have two separate monitors in Windows 10 with different DPI settings (say one 2.5k monitor with 100% DPI Scaling, and another 4k monitor with 150% DPI Scaling) and attempt to setup a mutli-monitor workspace, full screen video (mecury transmit/or ctrl+~ for full screen on main monitor) won't display properly.

    Steps...

    1. Have two different DPI settings for multi-monitor on Windows.
    2. Move project panel or any workspace panel onto secondary display.
    3. Use CTRL+~ to "Toggle full screen" or turn on transmit for secondary display.
    4. Video will be over scaled and mis-placed on monitor.

    I get that many people don't have…

    1 vote

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    Not Actionable  ·  1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Two separate icons for toggling the layers we paste to and the layers we use to move the playhead left and right

    Two separate icons for toggling the layers we paste to and the layers we use to move the playhead left and right

    2 votes

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    Not Actionable  ·  0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  3. Adobe crashes when using "save as" feature

    I am using the latest version of Adobe Premiere Pro on Windows 10, 64 bit. In addition to slews of other issues I've had with the program, for the last several days, the application stops responding when attempting the "save as" function as I'm exporting files. I attempt to wait, but after hours, it still won't respond, so I have to force-stop the app. I'm now wise enough to save before exporting (after losing my entire edited file the first time), but it doesn't make the experience any less jarring or cumbersome. After paying a lot for the creative cloud,…

    1 vote

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  4. Make it not suck. I am runnning a top of the range, latest imac. Premiere 2019 felt smooth, responsive, lovely to cut with. 2020 NOT

    Make 2020 smooth, not jittery. That would be a start... Also don't release software before it's ready please...

    1 vote

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    Not Actionable  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Enabled hardware encoding for dimensions larger than 4K (h.264 & h.265)

    Please enabled hardware encoding for dimensions larger than 4K (h.264 & h.265). I work in VR180 and enjoy the convenience of AME, however it's inability to use hardware encoding for 5K & 6K sizes make export times extremely long (24hrs for 40 minutes of footage).

    1 vote

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    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →

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  6. Support Faderport Production Controller

    Es wäre schön, wenn Premiere den Faderport Production Controller von Presonus unterstützen würde.

    2 votes

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    Not Actionable  ·  0 comments  ·  Preference & Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  7. Workspaces Not working... still

    It would be nice to actually save a workspace and have it come back like I left it. You know - like it was several editions ago - BEFORE you guys started screwing up Premiere with your updates!

    1 vote

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    0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  8. it not easy to work with at all

    not very easy to understand

    1 vote

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  9. Learn what 100% means

    It's kind of annoying that Premiere and AME don't seem to understand what 100% means when rendereing something. Sometimes it's still working on it for say half an hour when it sais Encoding: 100% before it's actually finished

    2 votes

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    Not Actionable  ·  0 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →

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  10. I recently updated Adobe Premiere, and now it no longer imports video files.

    I recently updated a working version of Adobe Premiere, and now it is refusing to import video files for editing. There's no explanation or troubleshooting offered, and it simply assumes it is my system or the file's fault. It is clearly a problem with Premiere, as this was working previously.

    2 votes

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  11. баги программы

    Добрый день. Новая версия премьер про выдает ошибки и работает не корректно. просьба исправить. перестает работать проигрывание таймлайна. перестает реагировать на нажатия мышки, нажимаю ctrl+s ненадолго развисает реагирует на мышку, но таймлайн не работает. потом опять все перестает реагировать.

    1 vote

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  12. Premiere Pro Audio Renders

    There is no indicator for audio that requires rendering - why not? Currently the only indication you get is when you attempt to play a sequence - playback is suspended, audio is rendered, and then playback commences.
    Further, audio renders are constantly and consistently dropped. Often, upon closing and re-opening a project, the audio renders for any given sequence have to be re-rendered. This is a real problem for sequences with hundreds of renders.

    2 votes

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    Not Actionable  ·  0 comments  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →

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  13. MAKE YOUR PROGRAM STABLE!! WE'RE SHOULDN'T HAVE TO PAY FOR A PROGRAM THAT CRASHES NONSTOP

    Who cares if this is not "actionable." Adobe, do you see how many requests you're getting to make Premiere stable? Even Philip Bloom called you out. It crashes constantly and for no apparent reason. Either stop charging us money for your bad programming or use our money to make your program better

    31 votes

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    8 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

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    We continue to address issues reported here on User Voice, and as that’s the only way to keep the conversation productive, I will indeed have to close this general statement as non-actionable. I’d like to encourage you to report on issues that you run into and enter single, actionable items instead.

    Having that said, I hear you. We are taking action to address performance and quality issues and will continue to do so. A list of issues addressed with 12.1.2 is available here:
    https://helpx.adobe.com/ua/premiere-pro/kb/fixed-issues.html

    Issues addressed with 13.x:
    https://helpx.adobe.com/premiere-pro/kb/fixed-issues.html

    As for comments on standardised hardware: we just added a couple of lines to the system requirements to show you what’s recommended vs. what’s the minimum:
    https://helpx.adobe.com/premiere-pro/system-requirements.html

    This is a general statement for general purpose work – the higher you go on resolution, the more you use mixed input formats and not a dedicated format for ingest or proxies, the more…

  14. Trying to use Premiere 2018 and have problem with 'gradient wipe'

    Trying to use Premiere pro 2018 (having cpu issues with 2019 and 20 due to older computer) but gradient wipe does not work!! I don't understand why if Adobe supports 2018, and it's available to download they can't give me the updated versions of 2018 in which this problem was fixed? CRM:08022000001557

    1 vote

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    Not Actionable  ·  0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  15. BUG discovered in Premiere v14

    Hello, in Premiere v14, on a Mac with Catalina, if I try to hit the "L" key to play a clip faster, I crash with the spinning ball of death and a red error message in the corner.

    1 vote

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  16. FIX premiere pro 14!

    Fix premiere pro 14! Media pending forever!

    1 vote

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  17. we need debit card payment method in india. pleaseeeeeeeeeeeeeeeeee

    A lot of students and low salaried people cannot have access to credit cards. So it would really be very wise for you if you could give debit card payment option in india. It would really help a lot of people. Please consider this. Thank you.

    1 vote

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    Not Actionable  ·  3 comments  ·  General  ·  Flag idea as inappropriate…  ·  Admin →

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  18. 1 vote

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  19. Performance bad

    Playback is choppy when you view the video. I edited a video two days ago and now when I play it back in the editor it is very choppy. So I started another and I get the same. I uninstalled it and reinstalled it and the same. IT's CHOPPY. Please FIX>

    1 vote

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  20. CLICK AND DRAG CLIPS NOT WORKING, Can't Locate online CHAT HELP

    Version 1212 BUILD 69
    My click and drag won't work on my clips, I can't locate any other shortcut to do it. It WAS working fine. Can't find any help online and
    I'm STUCK! Help!!
    Surface Pro
    Windows 8.1
    Has happened the past 3 days
    Is there a shortcut to drag clips besides CLICK AND DRAG?
    Do I now have to keep this window open for help support?
    WHY is there no HELP CHAT service?
    Very confused, I thought I bought into a reputable service, this is the first that I haven't seen chat help support by a company. Am…

    1 vote

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    Premiere Pro requires Windows 10.

    Also, there’s no in-application chat support.

    If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

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