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Premiere Pro

ANNOUNCEMENT - This forum is moving


In an effort to improve communications between you and the Premiere Pro team, we are moving this feedback forum to the Premiere Pro page on the Adobe Support Community. As requested, bugs and feature requests will be able to live separately in that forum.

This move is happening in part to acknowledge that we haven't been responsive enough here, and we are combining our forums to help remedy that. Ideas and their attached comments from this UserVoice forum will be migrated based on how many people voted for them. Check your profile on the Adobe Support Community to see any migrated posts that you've created or commented on. If you have an item here that did not make the migration, please bring it over to our new home.

See you soon on the Adobe Support Forum!

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314 results found

  1. make this software behave like professional video editing software

    Yo I hate this software. You've attached the word Pro to it. I just spent 2 hours editing and cleaning up footage only to have it freeze up and lose everything I've done despite saving?? Insane. Why is there no recovery function? The mobile version is even more useless to me with its random audio hiccups and crashes, rendering it pretty much unusable. This honestly makes me want to cancel my Adobe subscription. I just updated all of my Adobe software. And still having a VST3 plugin crashes Adobe Premier "Pro". This isn't pro level software. This is shovelware. Ever…

    1 vote

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    4 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    Auto-save is the recovery function; on by default.

    There is no mobile version of Premiere Pro; I think you’re referencing Premiere Rush.

    We work directly with most major VST plug-in vendors; if you can provide specifics about the crash you’ve encountered, we could pursue it further.

  2. what is the official standpoint on multithreading / multicore?

    i just had contact with support regarding super slow rendering times – they referred me here.
    i convert an h264 to a cropped png sequence, no effects applied (except the cropping).
    if i do this in premiere or ae, it takes at least 2 hours and only utilises a fraction of my cpu. if i do the very same operation via ffmpeg (cli), it's done in less then 7 minutes. attached you'll find screenshots of the two procedures, note the render times (as said, same task, same machine, same result).

    is this expected behaviour (because cc simply does not work…

    27 votes

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    Not Actionable  ·  8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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  3. Let us use what we paid for 3 years ago. Stop upgrading every ten minutes we have work to do, not trying figure out what's messed up

    When I want to offload my project file and open on another computer I have to relink ALL the media. Why. Why can't you fix this?

    Each upgrade you got to relink everything. Either fix this or just let us use the program we stated with instead of interrupting us with an update with all the work it tatkes to relink everything. Hate this much

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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  4. Focus on making Premiere Pro a stable software.

    Premiere Pro becomes less and less stable to work with. 2019 has seen the worst versions so far. It's already a running joke with EVERY single filmmaker I meet.

    It's buggy, lagging and keeps crashing and wasting the time I should spend working for my client rather than trying to fix all kinds of things with crazy work-around solutions other Adobe customers come up with.

    I'm dreaming of the day Premiere Pro is as stable as Photoshop but I guess I will have switched to DaVinci Resolve before that happens.

    72 votes

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  5. 2020 BUG IS BACK - Can't Name or Rename a BIN

    1/9/2020 I thought they had this fixed. Right click in various places along the bin's name in the media window. Text is faintly outlined but no highlight or edit cursor in the bin name. Maddening.. I figure to beat it at its own game I would CREATE a new bin, name it and move the stuff to this bin then clear the old, now empty bin. NOW it won't even let me assign a name... just comes up "bin". At least it doesn't crash PPro. At least that seems to have been fixed.

    1 vote

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    15 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
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    We can’t reproduce this behavior in current versions of PPro.

    If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

  6. Recovery projects break productions feature

    When premiere crashes while a production is open, it generates a recovery project next to the original project. When it re-opens, that recovery project gets added to the production and causes a duplicate media error.

    1 vote

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  7. 1 vote

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    Not Actionable  ·  1 comment  ·  Color/Lumetri  ·  Flag idea as inappropriate…  ·  Admin →
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  8. Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    Adobe Premiere Pro 2019 keeps crashing. Please fix it. I keep losing the work i have just done and its taking me ages to complete a project

    133 votes

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  9. Repair it, so it starts up, or give a descriptive message on MacOS Catalina

    Still not able to use it...
    Shows the splash screen, and then.... nothing.

    1 vote

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    Premiere Pro works great on Catalina; in order to figure out why it won’t launch on your system, we’d need to learn more about what has changed, since the last time PPro launched on your system.

    Have you deinstalled previous installations, removing preferences, before installing?

  10. 1 vote

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  11. Playing video and audio during editing

    Why won't video and audio play simultaneously and in real time when editing? Frames drop constantly, video just doesn't show or move, audio is in an out and not synced - and yes, my computer more than meets your specs and nothing else is running. I cannot edit my videos with any accuracy because of this STUPID issue. You are multimillion dollar company - fix your **** products!

    3 votes

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    Not Actionable  ·  1 comment  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  12. Stupid Relink Media Bug

    Premiere version 14.1.0
    Projects with BRAW footage (Autokroma plug-in) over OpenVPN (footage and project on server).
    I moved this ongoing project over to a local drive (D:), with project and footage in the same folder structure.
    When I open the project, it links with footage on the server. I don't want that. So I break the VPN and try to relink with local files. It does, but then every clip on the timeline is reset to an "in" point at the zero mark of the source file, effectively breaking the hole edit. I have tried different ways of relinking the…

    2 votes

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    Not Actionable  ·  1 comment  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  13. File>Export>Media - Nothing happens

    This happens across all 3 computers I use premiere on. Intermittently, but more often than not when I go to File>Export>Media the export wizard never shows up. I have to keep exiting and reopening premiere until it works.

    This has been ongoing as an issue for years across multiple versions of premiere pro. Please fix this!

    3 votes

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    3 comments  ·  User experience/interface  ·  Flag idea as inappropriate…  ·  Admin →
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    We believe that it’s happening, but cannot reproduce the behavior. If you can reproduce the problem in current builds of PPro, please contact Support and provide step-by-step instructions on how to reproduce it; we’d be happy to help.

  14. I'm very disappointed with the audio issue, audio is not working

    I have everything correct, but Audio is not working, I could see the wave and volume indicator. But I'm unable to hear the audio.. very disappointing to see how Premium Pro is letting people down.

    1 vote

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    1 comment  ·  Audio  ·  Flag idea as inappropriate…  ·  Admin →
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  15. Please make Premiere pro do SOMETHING when I click export!

    Premiere pro literally acts like nothing happened when I click export. I tried rendering the file, opening media encoder, restarting the program and restarting the pc. It eventually works and I can't tell that it is anything that I did. Seems like a ridiculously stupid glitch in the system.

    3 votes

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    Not Actionable  ·  1 comment  ·  Export  ·  Flag idea as inappropriate…  ·  Admin →
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  16. Bug: Loudness Normalization on Export Not Working

    There seems to be an issue when selecting "Loudness Normalization" on export. The Loudness Normalization Report shows identical values for the "Normalized" and "Source" values.

    When I bring the file back in to test, the Loudness Normalization does not appear to have been completed.

    Screenshots of Loudness Reports attached. An older one that did work shows the adjusted values.

    1 vote

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    The shown behavior is not a bug. The source loudness was already within the specified tolerance range of 2 LUFS from the target loudness of -24 LUFS. That’s why no value was adjusted.

  17. Fixing the problem

    The options for changing back to original

    1 vote

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    Not Actionable  ·  1 comment  ·  Editing  ·  Flag idea as inappropriate…  ·  Admin →
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  18. FRAME.IO PLUGIN fix

    Please fix frame.io plugin from syncing timelines! the newest release of premiere broke the frame.io extension from syncing comments to the sequence. I've reached out to them but they're trying to figure it out, and asked that I reach to you!

    1 vote

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  19. stop to deliver up date software with bugs for premiere and may be others

    I do not understand how a company as ADOBE can deliver up date for software with a so evident BUG!!! You put all the community in a deep mess! And we continue to pay you 60€ per month!!!! Processes exist to warrant the performance of a new piece of software, you must use them or change your developpers team ! I hope you will recognize the problem you have created and that you will give to your customers who are following you since years a large discount for the forthcoming months. WE MAY DREAM ISN'T IT

    1 vote

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    There’s nothing actionable in your post; not sure which problem you mean we’ve created.

    We’d be happy to discuss any specific issues; if there are problems which you can reliably reproduce, please contact Support.

  20. Feature To Check Imports For Corruption Or Incompatibility

    After two days of multiple Premiere Pro version downloads, a complete computer factory reset, to try and remedy Premiere Pro from staggering and ultimately freezing the entire computer system.

    Through process of elimination I discovered that an image file I had placed into the timeline as a green screen background was the issue causing a complete system crash, using McAfee to check for viruses, the file was clean.

    It would be handy if Premiere Pro had a feature to scan each file to detect any corruption or incompatibility of imported files, I still don't know why the file was causing…

    1 vote

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    PPro already rejects any file which is too malformed for it to successfully import.

    As you found, it’s definitely frustrating when a file is ‘good enough’ for initial import, but causes subsequent problems.

    Rather than change PPro into a file format verification tool (which would be an enormous undertaking, given how many file format / codec combinations PPro supports), we’re focusing on failing more gracefully when problems are encountered. Ideally, a malformed still image shouldn’t lock up your whole system.

    If you still have the problematic file, we’d be interested in seeing it (I reached out via email).

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