Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Unable to create new Sequence if Control Surface is enabled

    If a control surface is active a new sequence cannot be created. The result causes hard crash.

    The is repeatable on all our edit systems.

    The control surface must be removed. Once done, all operations are normal.

    1 vote

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    4 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Bug: Premiere Pro 15 causes VPN disconnect

    Premiere Pro 15 is installed on my company Dell Workstation, which I am connected to remotely from home via a VPN connection, while working on my PP15 project, I was disconnected from work computer 4 times in about 20 minutes, each time all apps were shut down and I lost any unsaved data. I reinstalled PP 14.9 (previous version), recreated the same project and no more disconnection issues.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. Premiere Pro 15 causes VPN disconnect

    Premiere Pro 15 is installed on my company Dell Workstation, which I am connected to remotely from home via a VPN connection. While working on my PP15 project, I was disconnected from work computer 4 times in about 20 minutes, each time all apps were shut down and I lost any unsaved data. I reinstalled PP 14.9 (previous version), recreated the same project and no more disconnection issues.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. Getting BSOD on adobe products, but mainly premiere, AE and encoder

    Since the beginning of this year im getting BSOD with the error "Whea Uncorrectable error" on adobe apps. I've tried updating all my drivers, checked the turbo setting on bios and updated my bios. But can't solve the issue.

    My spec:
    GTX 1070
    Ryzen 7 3800x
    32 GB RAM
    Motherboard Gigabyte BM450 DS3H

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. Creating a color matte and inserting it in the timeline crashes premiere

    The video still plays in the program window but everything else freezes.
    Then if I open PP again, everything is still frozen.

    1 vote

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  6. V15 - Still have Selector: 9 Error code: 3

    Hello,

    I still have these errors on all projects. I have upgraded everything, removed all traces of the GPU driver and installed the latest Studio Drivers (GTX 1080ti) and still have these errors. Doesn't happen if I don't use the GPU for export - but then a 50 minute video takes all night and I wonder why I bother with a GPU card...

    Usual stuff:

    Error compiling movie.

    Export Error

    Error completing render.

    Writing with exporter: H.264
    Writing to file: \?\D:\Videos\PROJECTS\Update 6 Holly Farm\test.mp4
    Writing file type: H264
    Around timecode: 00:01:51:10 - 00:01:51:13
    Component: H.264 of type Exporter
    Selector: 9…

    1 vote

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Remove internet connection requirement on shared devices

    In a rural school, we have constant internet connectivity issues. In addition, students have to log in on the computers to enable Adobe, then they have to log in to the internet as well. This process takes 10-15 mins of every lesson, if the internet is up. If the internet is down, we cannot do anything at all. This is unnacceptable for a product that has no need to for internet connectivity. We are currently looking at moving to a different editing software, like Davinci Resolve if this is intended to be the way Adobe will function going forward.

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Premiere Pro V 15 is broken on Mojave

    Since updating Premiere yesterday I've experienced this:
    1.Keeps scanning for audio plugins and tells me it can't scan the folder for 3rd party audio plugins.
    2. All previous preferences lost
    3. Can't set preferences because "OK" button in preference panel doesn't work. Therefore I have to cancel out and none of the settings I made are saved.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. 1 vote

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Timeline freeze bug - Premiere pro is unusable

    My timeline does not update when I act on audio or video elements. A cut is then not visible, the selection of a song is not visible, ... You must then play and then pause again for the visual to update. This makes any assembly absolutely unusable! Could you correct this bug, because as it is, apart from stopping my Adobe CC subscription and changing my editing program, I see no alternative as this bug makes all work impossible.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Timeline freeze bug - Premiere pro is unusable

    My timeline does not update when I act on audio or video elements. A cut is then not visible, the selection of a song is not visible, ... You must then play and then pause again for the visual to update. This makes any assembly absolutely unusable! Could you correct this bug, because as it is, apart from stopping my Adobe CC subscription and changing my editing program, I see no alternative as this bug makes all work impossible.

    0 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. Premiere and After Effects memory leak

    Premiere and After Effects 2021 start leaking memory as soon as they are opened.
    It doesn't matter what project is open. There can be no projects open, but they start leaking memory immediately. I open activity monitor and the memory just keeps going up indefinitely.

    This originally started on Mojave. I tried upgrading to Catalina, same issue. I am now on Big Sure, same issue.
    This basically makes these programs completely unusable.

    VERSIONS SEEMINGLY AFFECTED:
    Premiere 14.9 and later
    After effects 17 and later

    I have tried:
    - updating Mac OS
    - reinstalling OS
    - formatting hard drive, reinstalling OS…

    4 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. Bug during import

    When you drag an audio file into the project and then delete while it is generating a peak file it will not generate a peak file once it's imported a second time. Premiere Pro needs to be restarted to generate that peak file.

    1 vote

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Fix Black Screen Crash

    Randomly Premier Pro will freeze, causing my entire PC to freeze, unable to access task manager or anything else. BOTH my monitors will then go black for a few seconds, until they flash and then Premier Pro will close.

    4 votes

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  15. Crash when hitting the Project Window

    Everytime i Click the Project window and want to edit it - It crashed -
    Till a certain point nothing happend now i can not finish my project...
    Thank you!!!!

    1 vote

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  16. JUST STOP CRASHING IT

    Jeder mal wenn ich mit Premiere Projekte die länger als 1 - 2 Minuten gehen, hört es irgendwann auf zu reagieren und dann stürzt es es ab.
    Kein Report Meldung nicht - Es reagiert einfach nicht mehr
    Ich habe weder Effekte / weder Colorgrading drauf wie kann das sein?
    Für sowas bezahle ich kein Geld mehr

    0 votes

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  17. Deleting opacity mask point causes app crash

    When holding command to remove a point on an opacity mask Premiere frequently crashes.

    2 votes

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  18. Quicktime ProRes 422 format Video Warp Stabilised Previews getting lost 14.9

    Suspected Bug
    So updated to 14.9 and I'm having this annoying issue where I have found that a few warp stabilised clips which have then been rendered to Quicktime ProRes 422 are getting lost on project re-load.
    Have done the usual Delete Media Cache/Preferences reset, Nvidia driver very latest for 2070 Super as at 25th Feb 2021.
    The Quicktime file is actually there in the Preview Directory (you can play it !) but Premiere is losing the media reference to it.
    So have to go through the whole process again.
    Its a pain.
    Only way to solve it is to…

    1 vote

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  19. version 14.9 font typing bug - Number typing reversed, abnormal font selection in South Asian (Thai) fonts,

    When South Asian and Middle Eastern Text Engine is turned on.
    Number reversed while I'm typing numbers or showed as Hebrew language instead - in version 14.9

    Abnormal font selection in Thai Fonts as shown in the image has issued since version 14.6 - make me feel more difficult when I change color onto the selected letters.

    When I type lower/higher Thai vowels (Sara) and tone (Wannayuk). It doesn't show properly (font I typed in doesn't show all of them) that cause abnormal font selection- see the detailed here
    https://adobe-video.uservoice.com/forums/911233-premiere-pro/suggestions/42628627-premiere-pro-2020-ver-14-8-0-thai-fonts-s-upper-lo

    I tried to reset the preference. It doesn't work.

    Spec…

    1 vote

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  20. Premiere Crashes when using "Replace with After Effects Composition" on text clips

    Using version 14.0 on MacOS Mojave.

    After clicking "Replace with After Effects Composition" on text clips Premiere Pro crashes every time.

    1 vote

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