Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. 6 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  2. Panels in Premiere Pro 2018 12/12.1 unresponsive

    There is a bug that started for me in CC 2018 12, and wasn't fixed in 12.1. It's an issue where the UI seems to freeze up and become unresponsive in real time. This means that all the buttons still work, but I can't actually see what I've pressed until I do something else. For example, if I cut a clip in the timeline using the razor tool, I cannot see where the clip has been cut until I press play. In one project, this occurred straight after importing an image into the project after I'd be working within a…

    7 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  3. The lumetri color interface doesn' t works!!!

    I'm trying to work with lumetri work area and it doesn´t Works. The software stops the activity and i must to restart the software to try to work.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  4. 'Reveal in Project' Command not working

    After upgraded to the very latest 2018 (April) update of Premiere Pro CC I can't use "Reveal In Project" anymore in Thumbnail view. It works only on list view. I tried several install/uninstall, different pc, cleared cache, new project/old project etc. But nothing happen.

    Sometime also project panel search bar greyed out too.

    I already updated and still working with 7 different project on this version of premiere, so i can't even go back to previous version.

    43 votes

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    25 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  5. BUG: relinking to speed ramp A7S ii clips

    In the newest Premiere, 12.1.1, when I relink to A7S II 4k clips with speed ramp, I get the error:

    "The selected file does not contain video media used by clip references in one or more sequences. These video clip references will be deleted, and cannot be undone. Do you want to continue?"

    So Premiere is clearly looking for media that doesn't exist because it doesn't realize the clip is slowed down in the sequence - which is why duration wouldn't match the correct media. So there's that bug.

    Further, I can't for the life of me imagine why the…

    2 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  6. 12.1.1 Build 10 - BUG TO FIX

    Sometimes freezes up when rendering.

    Audio tracks spontaneously mute / solo themselves without indication. Workaround is to solo and unsolo a track.

    Audio / video usage metadata column drop down menu doesn't always open so you can't see where the useage occurred. Sometimes fixed by restart.

    7 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  7. Can not import MP4 3840x2160 59.94 FPS into Premiere Pro after 12.1.1 release

    Can not bring in to Premiere Pro MP4 3840x2160 59.94 FPS files. These videos were taken with GH5 camera. This problem came up after I installed release 12.1.1 today. Right now Premiere Pro is dead in the water.

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  8. Premiere crashes repeatedly when I apply lumetri effects to small clip. Not seen this before. Problem signature:

    Premiere crashes repeatedly when I apply lumetri effects to small clip. Not seen this before. Problem signature: Problem Event Name: AppHangB1
    Application Name: Adobe Premiere Pro.exe
    Application Version: 12.0.1.69
    Application Timestamp: 5a4defd6
    Hang Signature: 6de9
    Hang Type: 0
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 2057
    Additional Hang Signature 1: 6de91b00c82f3e5e02a30b4d0f533555
    Additional Hang Signature 2: 7f7d
    Additional Hang Signature 3: 7f7d01a0dda35053359029225fb2efd8
    Additional Hang Signature 4: 6de9
    Additional Hang Signature 5: 6de91b00c82f3e5e02a30b4d0f533555
    Additional Hang Signature 6: 7f7d
    Additional Hang Signature 7: 7f7d01a0dda35053359029225fb2efd8

    On Windows 7

    3 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  9. BUG: After last update APP doesn't show JPG properly

    After last update APP doesn't show JPG properly. Now all exported pictures from Lightroom have interference. Look: https://drive.google.com/open?id=1MT4Fm6J4pXf_p7OpdYo6boAQcTfSskQo

    2 votes

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    1 comment  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  10. Bug: "Render Entire Work Area" causes Premiere to crash

    After updating to 12.1, Premiere will randomly crash when rendering the work area. I am fairly certain this is a software bug. The Rendering Window stops showing progress, and Premiere becomes unresponsive, however the progress bar in the Mac dock (where the icon is located) indicates that the program continues to render. Additionally, new render files are created in the Premiere render folder. Premiere hangs once the render reaches 99%~ and I must force quit the program. I am reporting this bug, because there is no option to send the crash report natively within Premiere. This bug occurs fairly often…

    8 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stop crashes when using 10Bit footage from Panasonic GH5

    All 10 Bit footage from my GH5 makes Premiere crash. this has become a nightmare for me. PLEASE PLEASE PLEASE debug this major flaw that makes all my high quality footage & camera irrelevant.

    8 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  12. A library that explains every "low level exception" that makes it so I Cant see video

    A library that explains every "low level exception" that makes it so I Cant see video

    4 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  13. 2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  14. Font issues after latest Premiere update

    These fonts are not available in tools in Premiere after the lastest update: ITC Avant Garde Gothic 1, 2, Cond, and MM. They do appear in my other programs.

    8 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  15. Fix hanging on closing projects, cancelling preview rendering, cancelling locating media

    On Mac High Sierra, Premiere hangs or crashes almost every time I close a project, cancel rendering previews, or cancel locating media.

    9 votes

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    2 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  16. better GPU support ?

    When I stabilize anything really, the analyze goes well, but at the first milisecond of attempt of stabilizing, my GPU instantly crash and my PC with it.
    Before accusing my hardware like even I would do on a forum, I must point out that it's my proffessional computer, equiped with high end Nvidia 1080, and that this perticular crash occurs ONLY with premiere pro 2018. 2017 stabilisation works fine.
    I also completely deleted creative cloud (meaning i spent one day of WORK to delete and reinstall several gigs of data for Nothing).
    Now i contacted the support already. never got…

    5 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →

    Can you share what version of the OS you are using?

    Did you update your GPU drivers at any point? What version is installed now?

    Since this is a GPU issue, is it safe to say that this problem does not occur in Software Only mode?

  17. Launch page crash

    I can't launch Premiere Pro CC 2018, when I click on Premiere Pro in Creative Cloud application, the "Begin" page is opened but all button are off, i can't launch a new project or load a project, i can't do anything, and premiere pro isn't in back, so if i close this popup "Begin" this close Premiere Pro. What the point with that ? I can't work anymore because your product is unstable...

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  18. Any "Save As..." dialouges can premanently freeze Premiere

    Any action that spawns an Explorer window can cause Premiere to permanently freeze. It will never recover, and must be shut down through Task Manager. These actions include:
    -File > Save as...
    -Clicking the OUTPUT name in the Export Media window.
    -Clicking "browse" on the Export Frame dialogue box.
    -Even hitting the little "setup..." button on the Image Matte Key effect.
    -Using Explorer rather than Media Browser when relinking footage.
    -Double clicking a blank area of a bin
    -And many more.

    This has happened to me in Windows 10 and 7.
    (Doing "Reveal in Explorer" does not cause this freezing,…

    55 votes

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    23 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  19. My laptop freeze completely at random moments while using it.

    My laptop, a Dell Latitude 5580 running Windows 10 and all the latest updates, including video display drivers, freezes repeatedly while using Adobe Premiere. It is only unstable while using Premiere. This happens at random moments, sometimes while doing havy rendering, but sometimes also while organizing clips in bins or something simple like that. The laptop freezes completely. The only thing you can do, is turn it off by holding down the power button.

    2 votes

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    0 comments  ·  Stability  ·  Flag idea as inappropriate…  ·  Admin →
  20. Add mask in an effect causes extreme slow response or program freeze

    BUG - When adding a mask to an effect it causes an extreme slow response when adjusting the mask, or the program freeze. PP version 12.1

    5 votes

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