Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. Fix Premiere locking up when attempting to edit settings during playback

    I have a relatively high-end editing machine with a 3950X, 3090, and 128GB of RAM. I have a test video recorded at 4K@60.

    Reliably, if I attempt to edit video settings in the Lumetri Basic Correction section while the video is being played back, the program will get into a bad state - I suspect it's some sort of threading deadlock - that will lock up the user interface layer of the application even though the playback continues.

    Even after the playback completes, Premiere will stay stuck in that unresponsive state, and has to be killed via Task Manager.

    I…

    1 vote

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  2. The encoder stays at 100% and does not actually finish the export

    The encoder states that it is at 100%. However, it does not actually finish the export. And the files stay temporary and are not usable. This issue occurs very regularly. The pc specs are: Intel i7700 and Geforce GTX1050 4GB with 16GB ram.

    1 vote

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  3. Transcribe - "Export To Text.." BUG - not working

    Transcribe - "Export To Text.." BUG - not working

    Within Transcript Panel - Clicking on "Export to Text File.." does nothing

    I can manage to successfully transcribe my video/audio file, I can also successfully create captions, what my issue is though is that when I go to my "Transcript" panel and choose "Export To Text File.." nothing happens. I even wait thinking its probably hanging or frozen up, and yet still nothing gives me the option to save a text file version of the transcribed audio to a folder on my hard drive.

    The option looks like it should work,…

    5 votes

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  4. Fix "Hide" Bug in Newest Update

    Running 22.2.1, most up-to-date version. When I "Hide" a clip from the media import tab, there seems to be a bug that renders the whole timeline unusable. The timeline marker lags significantly, and nothing refreshes unless I press play on the timeline. I've had to find out the cause of this issue but not before I wasted an hour attempting to figure out why my file had essentially crashed. The best way to combat is to have your autosaves saved every 5 minutes or even less to make sure you aren't losing any progress. (P.S. Working with Blackmagic 6K Pro…

    2 votes

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  5. Premiere Pro Beta is highly unstable and unpredictable

    Beta is unstable.

    • Incidents of Essential Motion Graphics Templates I made in After Effects showing up in the red as Media Offline even though they worked when I last had the project open, and even though they appear in the drag and drop library under my local templates, and still red media offline even after completely re-saving them as new template files back in After Effects. Still red, still getting the unknown error message when dragging into the timeline again. Magically fixed the problem by closing the Beta and opening the project in the current non-Beta version of Premiere Pro.

    1 vote

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  6. Premiere hangs after one minute on simply playing a large video

    Running Premiere Pro on the Lenovo ThinkPad i7 Gen10 16GB RAM, it simply hangs after importing a large video (~210 mn) by simply playing it on the monitor. The application gets unresponsive and I finally have no choice but to kill it using the task manager. I tried with Adobe Rush as well, and the same behavior shows up. This is just unbearable. I thought Adobe was doing professional software. I am very disappointed.

    3 votes

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  7. Bug Premiere Pro 2020 crash when changing sequence settings

    In the latest version I'm able to crash Premiere every time I make changes to a sequences setting - e.g. put in a new frame rate, change field order etc.

    39 votes

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  8. The App won't start on a 2019 Mac book Pro if the Mac is connected to a Dockingstation (Targus 4k DOCK570EUZ)

    The App won't start on a 2019 Mac book Pro if the Mac is connected to a Dockingstation (Targus 4k DOCK570EUZ)

    The User hast to
    a) open the macbook or
    b) undock it
    to be able to start the App.
    After the App has started, the user can close the mac again or connect to the dock again to be able to use one of the external monitors

    1 vote

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  9. Make it work properly please

    Adobe Premiere 2022 won't complete an export without locking up. I tried queue it up into media encoder instead with the same problem. Starts encode and then just stops 20-30% into export. First time using the new software on a brand new computer. More of a "Hey, there's something wrong here" than an idea to improve the program because right now it's just broke.

    4 votes

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  10. Application stops responding with Maximum Magnification on Timeline

    When I am increasing the magnification on the Timeline near the maximum with "Show Audio Time Units" selected, Premiere Pro 2022 goes into "not responding" spinning wheel mode

    2 votes

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  11. Fix auto-save bugs

    My projects crash every single time auto-save happens when I use my marquee tool at the same time. Why this may seem rare you'd be surprised how many times this happens as most editors, I move fast. How does the one thing thats supposed to save your projects actually be the the thing that makes me lose most work? Please find a solution to this as I am sure you are aware of this problem. These are the only instances of crashing I can remember in a while. And the only solution is to turn off auto save.

    1 vote

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  12. Every time I clicked an audio synced sub clip contains + or - on the name cause crash

    My project file prepared with our in-house assistants they are syncing audio and video files as a subclips and I am adding + - after the name depends on the director notes.

    With the latest update, anytime when I click one of the best take had + or - sign on the name the app crashes, I saw carousel mouse pointer and I can't recover from it.

    Computer
    MacBook Pro (13-inch, 2020, Four Thunderbolt 3 ports)
    2,3 GHz Quad-Core Intel Core i7
    16 GB 3733 MHz LPDDR4X

    MacOS Monterey 12.3.1
    Premiere Pro v. 22.3.0 (built 121)

    We are middle of…

    1 vote

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  13. Your system has run out of application memory (premiere crashes computer during export)

    I'm cutting a 22 min show right now in Premiere. Using 4k footage (cutting with proxies but i dont checkmark the "use proxies" button in the export dialogue window). And I often run into the issue of a dialogue box popping up during export saying I've run out of application memory: "adobe premiere pro 2022 171.97 gb". Theres a really short limited window, time wise, to force quit out of this applications in that pop up dialogue before the whole system locks up and freezes. Sometimes I'll queue the project in Encoder. then quit premiere and let encoder do it's…

    2 votes

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  14. Dynamic linking between Premiere Pro and After Effects no longer works with the 22 release

    Dynamic linking between Premiere Pro and After Effects no longer works with the 22 release

    5 votes

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  15. Multicam continues playback without stopping when Shuttle Right activated

    When I am playing back a multicam clip (a mix of ProRes, AVCHD, and XF-AVC all in 1080) in the latest update (v22.0), and I shuttle right to speed up playback, pressing spacebar to pause the playback pauses the video, but the audio continues going and I cannot restart playback without either closing and reloading the project or closing and reloading Premiere itself.

    3 votes

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  16. Premiere Pro freezes when opened

    When I open Premiere Pro and go into a project (no matter which one) there are black bars around the timeline and the timeline is not visible. It only appears when I play the video, but I cannot use the blue navigator. This has been since the v22 update. Tried fixing it but nothing will work.
    Please fix this!!

    2 votes

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  17. h265 Glitchy Playback on v22 or later and BETA version with M1. v15.X even better. Please fix it in new version?

    h265 Glitchy Playback on v22 or later and BETA version with M1. v15.X even better. Please fix it in new version?

    3 votes

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  18. Timeline Zoom In or Out Causes Crash 100%

    Every time I try to "zoom" in or out on my timeline (increasing the size of the timeline view so I can see the clips better), Premiere crashes.

    I've reset all my preferences, updated to the newest version, updated my graphics drivers, reset my PC, reset my workspaces, disabled GPU acceleration, cleared media cache. Nothing seems to fix this issue. Premiere doesn't even give me the option of submitting a crash report -- it just closes instantly without warning.

    The two ways I zoom in and out of my timeline are the ALT + Scroll Wheel, and manually selecting the…

    3 votes

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  19. Bug Report: What is wrong with you?

    May I ask you something?
    I pay you as much as my rent.
    And you are a big company,
    You have 20 years of experience..
    But how come at the last version I am not even able to put a simple mp4 movie file into a sequence?
    People try to solve this problem by producing made-up techniques...
    https://www.youtube.com/watch?v=ghtXBp96Lxc

    1 vote

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  20. Adding Audio transition causes end of clip to mute.

    Upon putting multiple audio tracks together, I'd like to put Audio Transitions between them. However, after multiple tests, I've realized that putting in an Audio Transition causes the end of the audio clip to mute. There are no visual differences on the timeline, but after putting a Constant Power at the beginning of an audio clip, the last 16 milliseconds of said clip become completely silent. The Timeline shows no visual difference but the Audio Meters does show no dB at that point. Everything is fully rendered. Upon deleting the Audio Transition, the last 16 milliseconds return their audio. Why?…

    2 votes

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