Premiere Pro

Welcome to the Adobe Premiere Pro feedback page. Submit feature requests and bug reports to the Premiere Pro team via this UserVoice page and see what ideas or issues other users have shared.

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  1. bug premiere pro 2020

    bug report on premiere pro 2020: playback stop while playing on timeline and then display message: "A low-level excerption occurred in: Adobe Player (Player:11)" - then Premiere crash, and i have to force quit from force quit application. i'm working on a MacBook Pro (13-inch, 2017, Four Thunderbolt 3 Ports), 3,5 GHz Intel Core i7,

    301 votes
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    234 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →

    We do monitor User Voice; we share your disappointment that we don’t have a reproducible case, for this issue.

    If you can reliably reproduce the ‘low level exception’ problem, on your system, please contact Support and provide them with any files and source media required for that repro case, as well as (important!) step-by-step instructions on how you can reproduce the issue.

    We’re eager to pursue the issue further.

  2. Bug Report: Speed Issues in Premiere 2020

    Any speed change that brings a clip over 100% speed results in choppy playback.

    74 votes
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    67 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  3. Speedramp in Premiere Pro 2020 is a mess

    Speedramping in Premiere cc 2020 let my eyes bleed like ****.
    No smooth, but cruel lagging while playbacking the speedramped clip.
    The rendered file however is fine.

    Fix that as soon as possible, before I went out of blood.
    Thanks

    59 votes
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    18 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  4. Latest 2020 Update results choppy playback

    Since I updated the latest version, playback has been very choppy even for a 1080p footage and timeline. I'm using a 8 core i9 9900k CPU with 64GB RAM.

    I have never faced this issues even with 4k footages for a 2 hours feature film timeline editing. It's very frustrating that Adobe did not provide 'Save As' to previous versions to at least be able to open the projects and 2019 or other previous versions.

    In addition, the Lumetri Colour panels are also showing errors 'AEFilter:14' very frequently. I have never run to such issues. I am not experiencing this…

    26 votes
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    5 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  5. Brand new Premiere Pro stuck at playback stop while playing on timeline and then it need wait for a long time.

    Brand new Premiere Pro stuck at playback stop while playing on timeline and then it need wait for a long time. How come? I cannot edit with Premiere Pro right now. Please help me quickly. I need edit every day. I'm almost crazy to say something bad words.

    2 votes
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    3 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  6. Major Bug With Speed Ramping

    There is a major issue with Speed Ramping in the latest version of Premiere Pro 2020. I am unable to play back a simple clip that has a speed ramp applied to it in real time without pre-rendering it. When trying to playback a clip that is speed ramped, it turns into a glitchy mess, and the remaining clips that follow never start playing as they should unless I pause and restart the playback. This was never an issue in Premiere Pro 2019. I have re-downloaded PP2019 where the issue is no longer present.

    I have found that it seems…

    10 votes
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    5 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  7. 2020 scrubbing issues

    bug report on premiere pro 2020 running on Catalina: almost every time I use the J key for reverse playback Premiere freezes or starts scrubbing at random on the timeline.

    6 votes
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    5 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  8. More zoom options in the program monitor.

    We should have the ability to use alt scroll wheel to zoom in and zoom beyond 400%.

    Precise masking is often too hard at 400% and I shouldn't have to rely on the use of an after effects composition to create that required mask that I could otherwise make in the program monitor.

    5 votes
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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  9. Bug - Playback Completely Glitchy

    Playback is totally screwy on this newest update. I noticed the issue becomes increasingly worse the more I shuttle using J-K-L to scrub through my footage. This is a huge issue since that is the primary way I have learned to quickly scrub. Upon a restart the issue goes away until I shuttle again at which point the playback goes kind of nuts and while the audio plays like normal, the video seems to be completely lost and switches between where it should be and some other random part of the video. Stopping playback doesn't even resolve the issue. Sometimes…

    16 votes
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    3 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  10. Playback lags when sequence contains clips of different frame rate

    When my sequence contains clips of different frame rate (like 29.97 and 23.98) the playback lags—particularly when working with higher resolution files.

    When I encode the footage so that all frame rates are equal, I don't have playback issues. (Note: when I use Premiere's "interpret footage" to change frame rate, it does not resolve the playback issue).

    1 vote
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  11. Stabilizer must now be rendered to view

    Hi again//

    When using Warp Stabilizer, I apply the effect to the clip. It analyzes, stabilizes. Then when I hit playback, the picture snaps up into the top left quarter of the frame. Only when I render the clip does it play back normally.

    This is fresh to PP2020.

    1 vote
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  12. Stabilizer must now be rendered to view

    Hi again//

    When using Warp Stabilizer, I apply the effect to the clip. It analyzes, stabilizes. Then when I hit playback, the picture snaps up into the top left quarter of the frame. Only when I render the clip does it play back normally.

    This is fresh to PP2020.

    2 votes
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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  13. Premiere losing renders

    So this has happened about 4 times on a feature concert film for me. I leave the renders going overnight, in this case, 8 lines of video, 5 are .braw. I save and quit. Reopen Premiere Pro. About half of the clips remain green, the others are yellow again. And with the new stabilize bug in 2020, the frame goes all crazy shifted to the upper left until it's rendered. And the .braw raw tab doesn't work with the offical blackmagic plugin and premiere. Hmm. This is 3 bugs in one post.

    Send help.

    1 vote
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  14. D-LOG footage in the Program monitor showing different parts of clip than playhead

    Whenever I mouse-scrub my playhead through a D-Log clip (faster than realtime) the frames on screen will flicker to frames nearly 15 seconds behind the realtime playhead position. This happens both in the source monitor, as well as in the program monitor after bringing the clip into the timeline. Sometimes, it will scrub at the proper speed, but only showing frames from 10 seconds behind, making it impossible to find the right part of the clip quickly.

    This specifically does NOT happen with my clips from the same camera (Mavic2Pro) recorded in standard color profiles. It is only happening to…

    2 votes
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  15. Is there any way to keep playing while moving the scrub marker?

    Most video editing allow you to use your mouse grab the cursor from the video preview timeline, and once you let go of the mouse it will play again until you pause it.. It should not be pause by default, this slows me down a lot...

    Premier pro pauses once you let go and i have to press space bar every time im moving through cuts...very unproductive as it slows me down and im sure i am not the only one here.. This same question was posted years ago but i have not seen it in the bug sections, so…

    2 votes
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  16. Major bug: Long MP4 files audio becomes out of sync from the video

    Whenever I am editing short video clips, everything is fine. But when I add a 30+ minute MP4 clip, the audio becomes unsynced from the video. I've tried unlinking the audio, but it doesn't work. Everything is fine until I start trimming clips or editing them in any way. In order to fix it, I have to constantly restart Premiere to get them to sync up again. I do NOT want to convert my file to MOV. MP4 is the most basic and universal video format and the fact that this expensive, professional editing system cannot handle a basic format…

    2 votes
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  17. Sequence preset for Canon Cinema RAW + RAW Light

    It would be great to have a sequence preset for Canon RAW + RAW light.

    I'm having an issue where the program viewer doesn't fully recognise 4K CRM footage - so my 4K footage, at 100% zoom, displays at the size of HD in the program viewer.

    Even when setting up a sequence in DNxHR with a resolution of 4096x2160, before adding the footage, 100% zoom correctly displays the black empty timeline as larger than my UHD screen, but as soon as I drag in my Canon RAW 4096x2160 footage, the window shrinks down as if it's changed the settings…

    3 votes
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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  18. Bug PP 2020 Interpret Frame Rate results in scrubbing errors

    On files where I change frame rate via "modify/interpret footage" resulting clips have errors while scrubbing on the timeline (skipping back and forth in file). If I simply change the speed via the speed setting on the timeline, the file scrubs fine. Any ideas? I made a video where I tried to show this happening:

    https://youtu.be/MjEDyjPbZUg

    Windows 10

    CC2020 14.1.0

    RTX2070 super 442.92 studio driver

    2 votes
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  19. Scrubbing issues - Showing incorrect portion of footage

    I am having series scrubbing issues after interpreting footage.

    When I interpret 8bit .mov 60fps clips to 24fps from the GH5, the footage becomes completely useless. I can no longer scrub the footage and see the actual portion of the clip. The viewfinder shows the incorrect frame. Also, speed ramping interpreted footage completely breaks the clip and it no longer plays back successfully. I have to delete and then reimport the clip.

    2 votes
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    1 comment  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
  20. Having the playback to stop instantaneously

    Hi !

    If I don't mind waiting for the playback to start, I find it extremely anoying having it not to stop when pressing the space bar. Sometimes it keeps playing for 10 seconds before stoping.

    Space bar should be sort of an overide emergency brake on video playback at all time !

    7 votes
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    0 comments  ·  Playback  ·  Flag idea as inappropriate…  ·  Admin →
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